Model # XG40S12HE38U0

Internet #204697832

Store SKU #1000035078

Rheem Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater
0020352628004

Rheem

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater

  • Provides ample hot water for households with 2-4 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$52900 /each
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Product Overview

The Rheem Performance Platinum 40 Gal. Natural Gas Short Water Heater comes with a 38,000 BTU/hour environmentally friendly Low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California residents: see   Proposition 65 information

  • California residents: this water heater does not meet Ultra Low Nox (ULN) emissions requirements; regulations prohibit the sale, shipment or installation of this water heater in any air quality district that requires ULN water heaters; please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 72 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3-year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance Plus 40 Gal. Short 9 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (1561) (539) (608) (445)
Water Heater Features LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Water Heater Profile Short Short Tall Short
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Specifications

Dimensions

Product Depth (in.)
21.50
Product Height (in.)
50.25
Product Width (in.)
21.50
Tank Valve Size (in.)
.75
Water Connection Size (in.)
.75

Details

Application Type
Residential
Energy Factor
0.62
Finish Family
Gray
Fuel Type
Gas
Gas Type
Natural Gas
Indoor/Outdoor
Indoor
Maximum Temperature (F)
160
Minimum Temperature (F)
45
Nominal Tank Capacity (gallons)
40
Product Weight (lb.)
125lb
Rated Tank Capacity (gallons)
39
Recovery Rate at 90F Rise (gallons/hour)
38.4
Returnable
90-Day
Tank Warranty
12 Year
Uniform Energy Factor
0.59
Water Connection Location
Top
Water Heater Features
LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve
Water Heater Profile
Short

Warranty / Certifications

Certifications and Listings
CSA Certified,FVIR Certified
Labor Warranty
3 Year
Part Warranty
12 Year

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Customer Questions & Answers

Do you need a permit from your town to replace gas water heater?

Asked by: Mia
Not in my town, but you should ask your own regulatory department.
Answered by: Ozzie
Date published: 2017-03-20

will this unit operate during a power outage?

Asked by: peeves
Yes it will
Answered by: Goofy1
Date published: 2017-03-28

I see that this is 50.25 inches tall. Is that to the top of the tank or the top of the exhaust co...

I see that this is 50.25 inches tall. Is that to the top of the tank or the top of the exhaust cover? I'm working with a very low attic and every inch counts.
Asked by: dodge317
The unit is 50-1/4" tall to the top of the tank itself. The height to the vent cover is 53-3/4".
Answered by: Rheem
Date published: 2017-06-15

is this FVIR compliant or does it have to be off the floor 18"

is this FVIR compliant or does it have to be off the floor 18"
Asked by: blue
All units manufactured after June 2003 are FVIR compliant.
Answered by: Rheem
Date published: 2017-03-21
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Customer Reviews

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater is rated 4.7 out of 5 by 539.
Rated 5 out of 5 by from The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started l... The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started leaking. This model had dimensions which accommodated a reasonably easy replacement process. It was ordered on-line and was delivered to the local store for customer pick-up. This process worked well. Be advised that the local store personnel are not authorized to make any changes to an on-line order. All they can do is deliver the item. The item arrived without any damage. The store personnel assisted in loading the item into the customer's truck. The item was provided with installation and operational instructions. This heater has a non-transferable 3 year full warranty period followed by a 9 year limited warranty period when properly installed in a single family residence. Installation went in a normal fashion. The provided line and T-P valve insulation material worked well after being trimmed with an x-acto knife for the valve and union. The starting process went flawlessly. The T-P valve had to be reoriented 180 degrees from its placement. This was not a problem. The piezo-electric ignition system worked well. (No electrical connections are required.) The heater's drain valve is brass with a slotted stem in place of a conventional handle. I suppose that this is done for safety reasons, but I would have preferred a conventional handle to facilitate periodic flushing of the tank. This heater can be installed by a person with sufficient knowledge, who exercises care, and follows all aspects of the instructions. If you're not qualified, hire a qualified plumber. Home Depot can help with installation if needed. Home Depot handled the entire process in a timely manner. Here it is: 28 January 2017 - customer places on-line order 3 February 2017 - date of manufacture in Mexico 3 February 2017 - customer's credit card charged 10 February 2017 - item available for pick up at the local store in Harahan, LA As of 18 March 2017 installation has been completed and the heater is producing hot water. If it does as well as the previous Rheem which it replaced it will likely be functional after the owner isn't.
Date published: 2017-03-20
Rated 3 out of 5 by from Great product But home depot wants to charge me the same price that the unit costs just to install!!
Date published: 2017-03-07
Rated 5 out of 5 by from So far my Rheem Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas... So far my Rheem Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater is working great. My handyman had little-to-no problems on install other than the typical gas-line parts. After install we turned the thermostat all the way up then when the burner turned off (the water was almost boiling) we turned it to "pilot". Water was still hot enough 3 days later that I had to turn the thermostat more than half-way up to get the burner to kick on! Seems like it was worth having to order and pay a few extra bucks to get the High Efficiency model.
Date published: 2016-10-29
Rated 5 out of 5 by from Our existing hot water heater was 19 years old, it still worked, but had started popping and "com... Our existing hot water heater was 19 years old, it still worked, but had started popping and "complaining" when we used hot water. So we purchased this Rheem. The switch out was easy and WOW - do we have hot water now. We thought our water was getting plenty hot before, but with this new Rheem, we had to set it on the lowest "hot" setting and it still gets the water hotter than the old one and it does so in no time at all! Very pleased with this product!
Date published: 2017-03-29
Rated 5 out of 5 by from Water heater was easy to install with a few modifications due to changing from tall to short. So ... Water heater was easy to install with a few modifications due to changing from tall to short. So far is meeting expectations. I replaced an 18 year old Rheem that was still working so expect this one to perform well. Product is great. Home Depot not so great.
Date published: 2017-03-07
Rated 5 out of 5 by from Great traditional water heater Easy install - good features - simple mechanics. Hard to argue with Rheem quality. I love the intake vents on the side -vs- on the bottom... this prevents sucking up all the garbage from under the heater and negates the need for a filter. Love it.
Date published: 2017-02-14
Rated 2 out of 5 by from Review Seems ok when working. We had an issue with parts after the first couple of months and the warranty process was slow and a major headache. We were without hot water for 2 weeks due to the logistics of the warranty process.
Date published: 2017-02-18
Rated 2 out of 5 by from Not good I bought this product a year ago, and I have had warranty work on it twice in less than a year. My previous RHEEM water heater, it took 15 years before I had to call a plumber to work on it.
Date published: 2017-03-03
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