Model # XG40S12HE38U0

Internet #204697832

Store SKU #1000035078

Store SO SKU #1001020890

Rheem Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater
0020352628004

Rheem

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater

  • Provides ample hot water for households with 2-4 people
  • Make sure it fits: measure your space to ensure dimensions fit
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.
$62800 /each

Frequently Bought Together

Product Overview

The Rheem Performance Platinum 40 Gal. Natural Gas Short Water Heater comes with a 38,000 BTU/hour environmentally friendly Low NOx burner that provides ample hot water for households with 2 to 4 people. The push button ignition system ensures safe and easy startup. Its maintenance free combustion air intake system means there are no filters to clean and replace. The self-diagnostic gas control valve monitors system performance. A premium grade anode rod provides long lasting tank protection. Factory installed temperature and pressure relief valve and 3/4 in. water connections are included with the water heater for easy installation.

California residents: see   Proposition 65 information

  • California residents: THIS WATER HEATER DOES NOT MEET ULTRA LOW NOX (ULN) EMISSIONS REQUIREMENTS. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN ANY AIR QUALITY DISTRICT THAT REQUIRES ULN WATER HEATERS. Please refer to the map below to confirm if your home is in a district that requires ULN emission water heaters, and if so please select an approved ULN model.
  • 40 Gal. tank provides ample hot water for households with 2 to 4 people
  • Natural gas water heater costs less to operate than electric models
  • Delivers 72 Gal. of hot water in the first hour
  • 12 year limited warranty on tank and parts for your convenience
  • 3 year in home labor warranty for peace of mind
  • 0.62 energy factor makes this one of the most efficient gas water heaters available
  • Maintenance free - no filter to clean or replace
  • Push button ignition system simplifies the startup process
  • Self-diagnostic gas valve monitors system performance
  • Designed for easy replacement of your existing water heater
  • Call 1-855-400-2552 before noon for same-day service in most areas, or Visit our Water Heater Installation page for more information.
  • Meets 2015 NAECA Standards



  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Performance Plus 40 Gal. Short 9 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 40,000 BTU ENERGY STAR Natural Gas Water Heater Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater Performance Platinum 40 Gal. Tall 12 Year 40,000 BTU High Efficiency Natural Gas Water Heater
Brand Rheem Rheem Rheem Rheem
Ratings (1442) (423) (537) (595)
Eco Options Yes
Part Warranty 9 Year 12 Year 12 Year 12 Year
Water Heater Features LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Self Cleaning,Temperature Pressure Relief Valve,WiFi LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve LoNox,Overheat Protection,Pilot Light Window,Pilot Reset Button,Self Cleaning,Temperature Pressure Relief Valve
Product Height (in.) 50.25 50.5 50.25 60.25
Gas Type Natural Gas Natural Gas Natural Gas Natural Gas
Tank Capacity (gallons) 40 40 40 40
Water Heater Profile Short Short Short Tall
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Customer Questions & Answers

Do you need a permit from your town to replace gas water heater?

Asked by: Mia
Not in my town, but you should ask your own regulatory department.
Answered by: Ozzie
Date published: 2017-03-20

will this unit operate during a power outage?

Asked by: peeves
Yes it will
Answered by: Goofy1
Date published: 2017-03-28

I see that this is 50.25 inches tall. Is that to the top of the tank or the top of the exhaust co...

I see that this is 50.25 inches tall. Is that to the top of the tank or the top of the exhaust cover? I'm working with a very low attic and every inch counts.
Asked by: dodge317
The unit is 50-1/4" tall to the top of the tank itself. The height to the vent cover is 53-3/4".
Answered by: Rheem
Date published: 2017-03-21

is this FVIR compliant or does it have to be off the floor 18"

is this FVIR compliant or does it have to be off the floor 18"
Asked by: blue
All units manufactured after June 2003 are FVIR compliant.
Answered by: Rheem
Date published: 2017-03-21
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Customer Reviews

Performance Platinum 40 Gal. Short 12 Year 38,000 BTU High Efficiency Natural Gas Water Heater is rated 4.7 out of 5 by 537.
Rated 4 out of 5 by from easy to install and I like the blue flickering light indicating all is well and the easy to read ... easy to install and I like the blue flickering light indicating all is well and the easy to read heat dial on the module.
Date published: 2016-12-20
Rated 3 out of 5 by from Great product But home depot wants to charge me the same price that the unit costs just to install!!
Date published: 2017-03-07
Rated 5 out of 5 by from The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started l... The water heater was chosen to replace a 30 gallon Rheem which was 27 years old and had started leaking. This model had dimensions which accommodated a reasonably easy replacement process. It was ordered on-line and was delivered to the local store for customer pick-up. This process worked well. Be advised that the local store personnel are not authorized to make any changes to an on-line order. All they can do is deliver the item. The item arrived without any damage. The store personnel assisted in loading the item into the customer's truck. The item was provided with installation and operational instructions. This heater has a non-transferable 3 year full warranty period followed by a 9 year limited warranty period when properly installed in a single family residence. Installation went in a normal fashion. The provided line and T-P valve insulation material worked well after being trimmed with an x-acto knife for the valve and union. The starting process went flawlessly. The T-P valve had to be reoriented 180 degrees from its placement. This was not a problem. The piezo-electric ignition system worked well. (No electrical connections are required.) The heater's drain valve is brass with a slotted stem in place of a conventional handle. I suppose that this is done for safety reasons, but I would have preferred a conventional handle to facilitate periodic flushing of the tank. This heater can be installed by a person with sufficient knowledge, who exercises care, and follows all aspects of the instructions. If you're not qualified, hire a qualified plumber. Home Depot can help with installation if needed. Home Depot handled the entire process in a timely manner. Here it is: 28 January 2017 - customer places on-line order 3 February 2017 - date of manufacture in Mexico 3 February 2017 - customer's credit card charged 10 February 2017 - item available for pick up at the local store in Harahan, LA As of 18 March 2017 installation has been completed and the heater is producing hot water. If it does as well as the previous Rheem which it replaced it will likely be functional after the owner isn't.
Date published: 2017-03-20
Rated 4 out of 5 by from Never run out of hot water! We bought this about 2 years ago when our old 30gal whatever brand unit went and had it's "water break" all over the basement floor. We then upgraded to this lovely 50gal unit and we haven't run out of hot water yet! We have it set low to save on cost a bit more, but we're a family of 5. Even when we're giving the girls tubs and my son jumps in the shower after, (right before I'm about to) I used to hesitate thinking of the lack of hot water available, but I was soon proved wrong by our new larger water heater. Our heat control did stop working for us a little under a year old, but they sent us out the new unit free of charge, and I had it running again in no time. Never a problem since.
Date published: 2017-02-02
Rated 4 out of 5 by from Pleased with purchase - trouble getting anode out I replaced the original (12+ years old) water heater in our house on Oct 31, 2015 with this model (purchased from the big orange home improvement store). Usually I do a lot of research but time was limited due to a leak and my water heater is located in the attic (thank you Texas builders). Beyond the challenge of getting it into the attic I've had little issue with the water heater. I drained it one year after install and appreciate the location of the drain as it is not too close to the floor so it is easy to get a hose on it. My only complaint is I can't get the get the sacrificial anode out to check it, the nut holding it in place seems to be frozen - I'm going to have to look into it more.
Date published: 2017-01-08
Rated 4 out of 5 by from Good fit for space We have had this hot water heater for over a year and it seems to be working well. I was concerned about the warranty because this model came from Mexico taking 11 days and if it goes out, we will be without hot water for a couple of weeks because the stores don't carry this shorter model. It does take longer to get the hot water to the kitchen and bathroom than the previous hot water heaters we have had, Since we have lived in this house for 48 years, this is the 3rd one. I understand that the insulation on the unit makes it a tight fit for the area needed but doesn't save energy because it takes more water to finally get the proper temperature. My husband has been bed bound for more than 16 months and is total care.
Date published: 2016-12-26
Rated 4 out of 5 by from Installed last year. No performance issues. I purchased this Rheem to replace the Rheem that was installed in 1992. I wanted this 40 gal water heater to recirculate the hot tank water to the three fullsize upstair bathrooms too. I removed the drain plug from this unit when I bought it. With slight modifications, I added my own drain valve and added some copper tubing to the valve and connected it to the copper tubing for the rooms upstairs. I have a family of four, and after this modification it does a remarkable job delivering hot water to all areas of the house. Both upstairs and down.
Date published: 2017-01-15
Rated 5 out of 5 by from Rheem Hot Water Gas Review Since owning my Rheem hot water heater I have had no issues. Unlike my old hot water heater (same size replacement), the Rheem has plenty of hot water for my family. I have had to do nothing to it after installing it. It is quiet and after having it for a year I can say it is reliable. The only down side to having replaced my old water heater with the Rheem, is the increased water consumption due to my teenage children enjoying a long hot shower and never wanting to get out to the shower because of the lack of hot water.
Date published: 2017-02-13
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