Rated 4.6 out of 5 by 562
Rated 5.0 out of 5.0 by Steve Superior Hot Water Heater
I chose this model over the most expensive model because the warranty and quality is excellent and I didn't see $125 more value in the top model. I did replace the plastic drain faucet with a brass one. (I've had trouble with the plastic ones leaking and it's much easier to replace it when the tank is new plus it was only $7.00). The one thing that surprized me is that this tank is the same capacity as my original but over 6" taller and 1" wider than my original. The insulation and design is much better than my original. I really like the convenient lighting and control system. It too is superior to anything I've had in the past. I HIGHLY RECOMMEND this unit.
September 27, 2016
Rated 5.0 out of 5.0 by BCW Home Depot is the Greatest!!!
I purchased a Rheem 40gal gas Water Heater. This was the top rated water heater based on many internet reviews(Home Depot carries the BEST products available).
Installation was straight forward and very easy based on Home Depot's pro help.
It was so nice to get the staff at Home Depot to get all the items needful for an easy, professional installation.
The water heater has a factory warranty and what is so great is that I piked up locally and if there were any needs I had a friendly and courteous Home Depot just down the street that I could rely on.
Thanks Home Depot for being a community store and providing the best prices locally.
August 13, 2016
Rated 1.0 out of 5.0 by Brad Didn't fufill warranty
I bought 4 top of the line waters heaters from Home Depot. The pilot light kept extinquishing on one of the water heaters. I called their support line, and to their credit they did send me a new valve free of charge. They told me to submit the receipt for the plumbers charge, which I did. I never heard back from them, and after following up a couple times I have given up.
October 22, 2016
Rated 5.0 out of 5.0 by meow Great product , very easy to install.
October 25, 2016
Rated 5.0 out of 5.0 by Nicky Rheem Performance Plus 40 Gal NG water heater
The water heater went in easily and has worked flawlessly since install with nice consistency.
September 27, 2016
Rated 5.0 out of 5.0 by Worker Great water heater
pretty simple to install if you are familiar with a little plumbing and safety procedures.
September 29, 2016
Rated 2.0 out of 5.0 by PrescottValleyResident Home Depot Install Service
The water heater works great! The issue I have is:
The sales person told me about the Home Depot Installation and entered my information into a device he had. When I got hone I call the number and they quoted me $792 to install the $529 water heater. I felt this was an outrageous price! I contacted a local contractor who quoted me (????) per hour and it would be about 2 and half hours. They came out the next morning and replaced and installed it in 2 hours.
If you write a product review follow the rules or Home Depot will reject it!
September 6, 2016
Rated 1.0 out of 5.0 by Norm HUGE DISAPPOINTMENT!
Huge disappointment! Easy install and took my time to insure no water leaks and gas line connect thoroughly. Looked really nice installed and that was about it! Family was excited once all hooked up and installed. Went to light pilot and nothing happened after following instructions several times. Took longer talking to the tech to tell me the thermostat wiring to the controller is bad and needs to be replaced. They are sending a tech out, but not till Monday! It is Saturday and have to go 2 more days with no hot water. A product right out of the box should work! How does a company send products out the door knowing they are defective?
We had a Rheem previously that was a 6 year warranty and lasted 10 years before the tank rotted out. Never had any problems in all those years and decided to stick with this brand. Not to mention made in America. Read all the reviews and 90 percent were 5 star reviews saying great things. Of course I have to be part of the 10 percent that happened to buy a unit that does not work after install. Huge disappointment.
April 9, 2016