Q:Are the remote functions rendered useless without 2.4 ghz wifi? My switch doesnt connect to my 5 ghz internet, but I thought the manual said something about being able to control it via bluetooth when there's no wifi connection.
by|Feb 21, 2024
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A: Yes, it can still be control via BLE as a backup option.
We would like to note that all WiFi certified routers support 2.4 GHz, you might just need to enable it.
by|Feb 22, 2024
Q:Installed it in the restroom and work with motion but the problem is sometimes it trigger the light without any motion and turn it on even when door is closed. happens several times even lowered motion sensitivity…Any idea how to fix it!?
by|Feb 2, 2024
1 Answer
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A: Please contact us at customerservice@leedarson.com
by|Feb 5, 2024
Q:How does one activate the auto on off feature?
by|Dec 1, 2023
1 Answer
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A: You can press on the device in Hubspace, and in the page that gets brought up, you can see a Sensor Mode selection option.
by|Dec 4, 2023
Q:Do these have a power restore function that can be changed. Ive bought smart motion sensors in the past and the default function for power restore was on. So if the power flickered at night they would come on and stay on.
by|Nov 16, 2023
1 Answer
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A: Currently, these does not have this feature.
by|Nov 20, 2023
Q:Can this excellent product be used in a 2-Gang capacity?
by|Nov 5, 2023
1 Answer
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A: Yes, it can.
by|Nov 6, 2023
Q:I had lost set up code (QR code) that came with the box it’s there a way I can still set up my switch?
by|Nov 3, 2023
1 Answer
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A: You can push both the on and off buttons for 5 seconds, and the device will enter pairing mode. It will appear in the Hubspace app, ready to be added to your account.
by|Nov 3, 2023
Q:How to install properly step by step explaining all the wires I see
by|Oct 25, 2023
1 Answer
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A: Hi, please refer to the Installation Guide that can be found in the Product Details section of the web page where you posted this question.
by|Oct 25, 2023
Q:Is this considered a TRIAC dimmer?
by|Oct 21, 2023
1 Answer
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A: It is MOSFET
by|Oct 24, 2023
Q:I bought commercial electric switches for my entire home. I am facing issues with that the lights go off in the bedroom after some time. How can I manually override the switching off in a bedroom or space?
by|Oct 14, 2023
1 Answer
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A: There is a setting to change in the Hubspace app, if you have questions about the usage. Please contact Hubspace Customer Service 8 a.m. – 7 p.m., EST, Monday-Friday and 9 a.m. – 6 p.m., EST, Saturday at 1-877-592-5233.
by|Oct 16, 2023
Q:How do I go about submitting a warranty claim? And from what I can see, there is a manufacturer?s warranty of 1 year, is that correct?
by|Sep 11, 2023
1 Answer
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A: Hi. Your smart dimmer is warranted for 1 year. Please email customerservice@leedarson.com for assistance in fulfilling the warranty.