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Questions and Answers for Commercial Electric 500-Watt Single White Pole Smart Dimmer Switch with Motion Sensor Powered by Hubspace (1-pack)

Internet #317249353

Model #HPDA311CWB

Store SKU #1006456159

500-Watt Single White Pole Smart Dimmer Switch with Motion Sensor Powered by Hubspace (1-pack)
(92)Questions & Answers (62)
  • Wireless control with Hubspace, Google and Alexa; No Hub required
  • Save energy with Motion sensor, Auto-Off, Day/Night sensor modes
  • Easy installation that requires neutral wire
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Questions & Answers

62Questions
caret
Q:Are 3 way switches available in this line?
by|Feb 1, 2023
1 Answer
Answer This Question

A:  Currently there isn't a 3-way switch available at this time.

by|Mar 11, 2024
    1 found this answer helpful
    caret
    Q:In a kitchen if I use Hubspace recessed lighting along counters and drop down chandelier over sink can I dim the recessed light over the app while leaving chandelier full power?
    by|Jan 21, 2023
    1 Answer
    Answer This Question

    A:  Please do not use Hubspace lights with dimmers, as Hubspace lights require full power to be functional.

    by|Jan 23, 2023
      caret
      Q:Does this CE smart Wi-Fi motion sensor work with LED lights? The LED says it is dimmable, yet the LED light flickers on and off, like a strobe light.
      by|Dec 23, 2022
      1 Answer
      Answer This Question

      A:  Yes. It works with LED light up to 150w wattage. Please contact our customer service team customerservice@leedarson.com for further help if this still could not solve your issues.

      by|Dec 28, 2022
        caret
        Q:Does the smart dimmer with motion sensing work with LED lights? Mine is flickering
        by|Dec 22, 2022
        1 Answer
        Answer This Question

        A:  Hi, please check the list of compatible LED lights on this page. You could also adjust the dim level in Hubspace app, if this doesn't work, please contact us at customerservice@leedarson.com

        by|Jan 10, 2023
          caret
          Q:Does the device require a neutral wire
          by|Dec 9, 2022
          1 Answer
          Answer This Question

          A:  Yes, this dimmer require a neutral wire.

          by|Jan 9, 2023
            caret
            Q:Do i have to use the included faceplate? It doesn't match my decor.
            by|Dec 2, 2022
            1 Answer
            Answer This Question

            A:  You can use other face plates.

            by|Dec 6, 2022
              caret
              Q:Is there another color? or just white?
              by|Nov 28, 2022
              1 Answer
              Answer This Question

              A:  Currently the only option available is white.

              by|Nov 28, 2022
                caret
                Q:Who processes the warranty on these? The documentation just points towards homedepot.com
                by|Nov 1, 2022
                1 Answer
                Answer This Question

                A:  Please either replace it with receipt at Home Depot or contact us at customerservice@leedarson.com with your receipt

                by|Nov 3, 2022
                  caret
                  Q:Why the sensor do not respods to the person presence.?
                  by|Oct 5, 2022
                  1 Answer
                  Answer This Question

                  A:  Hi Enrique, please make sure nothing is obstructing the view and adjust the sensitivity of the motion sensor. It can be adjusted if you tap on the device in Hubspace app. It should open up a detail settings page, click on the gear button and you can change the motion sensitivity there. Please contact us at customerservice@leedarson.com if you have any questions.

                  by|Oct 5, 2022
                    caret
                    Q:I have installed a couple of these in LIGHT ONLY rooms. I am wanting to install it in a room that currently is ceiling fan/light fixture.
                    by|Oct 2, 2022
                    1 Answer
                    Answer This Question

                    A:  If you have any questions, please contact us at customerservice@leedarson.com

                    by|Jun 6, 2023
                      1 found this answer helpful
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