Questions and Answers for Roborock Q7 Max Robotic Vacuum and Mop with LiDAR Navigation, Bagless, Washable Filter, Multi-Surface in White

A:  Thanks for your question We suggest you purchase the robot with camera, this robot does not have it

A:  Thanks for your question We suggest you purchase the robot with camera, this robot does not have it

A:  Thanks for your questions The mop size with full water is 150㎡-250㎡

A:  Hi, Thanks for your question. This product includes a charging dock.

A:  Hi Janet, Thank you for your interest in ROBOROCK S7-BLK Robot Vacuum with Sonic Mopping, LiDAR Navigation, Bagless, Washable Filter, Multisurface in Black. Yes. The product can be run manually. You can use use the buttons on the device itself to start/end cleaning, direct device back to dock for charging and let device do spot cleaning. If you need further support, you could call us at 1-855-960-4321 Mon-Sun if you are in the US, or contact us via an email or live chat when you visit us at https://support.roborock.com/hc/en-us, we hope this help! Roborock customer service team

A:  Hi Janice. Thank you for your interest in ROBOROCK Q7 Max-WHT Robot Vacuum and Mop with LiDAR Navigation, Bagless, Washable Filter, Multi-Surface in White. Yes. The robot can work without wifi. If you need further support, you could call us at 1-855-960-4321 Mon-Sun if you are in the US. Roborock customer service team

A:  Hi, Thank you for your interest in ROBOROCK S7 MaxV Plus Robotic Vacuum Cleaner and Sonic Mop Auto-Empty Dock Obstacle Avoidance Real-Time Video Call 5100Pa Suction. The decibel under balanced mode is 67db. If you need further support, you could call us at 1-855-960-4321 Mon-Sun if you are in the US, or contact us via an email or live chat when you visit us at https://support.roborock.com/hc/en-us, we hope this help! Roborock customer service team

A:  Hi, Thanks for your question. The height of the robot S7 is 96.5 mm(3.80 inch). Please ensure that the clearance under your chairs and couches is higher than that. Otherwise the robot can't go under to clean.

A:  Hi, Thank you for your question. Yes, 2 robots of the same model can use the same auto empty dock. But usually we suggest one dock for one robot.

A:  Hi, Thank you for your interest in ROBOROCK S7Plus Robotic Vacuum Cleaner Sonic Mop LIDAR Navigation Self-Empty Dock 2500Pa Suction Auto Lifting Mop, Multisurface. Yes. When battery is 20% during cleaning, robot goes back to dock for charging. When battery recharges to 80% on dock, robot goes to the spot where it left to resume cleaning. If you need further support, you could call us at 1-855-960-4321 Mon-Sun if you are in the US, or contact us via an email or live chat when you visit us at https://support.roborock.com/hc/en-us, we hope this help! Roborock customer service team