Customer Reviews for Home Decorators Collection Hanna 48 in. W x 19 in. D x 34 in. H Single Sink Bath Vanity in Weathered Tan with White Engineered Stone Top

We regret the damage that transpired during shipment. Despite our diligent efforts to securely package our products, certain aspects are beyond our control during the shipping process, particularly as it is outsourced by the retailer. We recognize the inconvenience of returning the product and awaiting a replacement; however, our foremost concern is ensuring you receive a high-quality, defect-free product. Your satisfaction is our priority, and we appreciate your understanding in this matter.

We regret to learn about your dissatisfaction with our vanity product. We sincerely apologize for any confusion regarding the finish, as we understand the importance of delivering a product that meets your expectations. The issue you described with the colored paper peeling off is concerning, and we appreciate you bringing it to our attention.

We sincerely apologize for the disappointment and frustration you've experienced with our cabinet. Your feedback is invaluable, and we take your concerns seriously.
We are deeply sorry that the product you received does not match the quality and craftsmanship we aim to deliver.
Please contact our customer service team at 1(866) 839-2888 with your order details and we will try to assist in anyway we can.

We sincerely apologize for the inconvenience you've experienced with our vanity, and we appreciate your honest feedback. It's disheartening to learn that the top drawer has warped after minimal exposure to water, and we understand your disappointment.
We take product quality seriously, and incidents like this are not reflective of the standards we strive to uphold.

Thank you for sharing your positive experience with the installed vanity in your bathroom! It's wonderful to hear that it's a great addition to your refresh. Your mention of the included black and brushed nickel hardware options is helpful for others considering this product.

We sincerely apologize for the inconvenience you've experienced with our vanity product purchased at Home Depot. We take your concerns seriously and want to ensure that we address them promptly.

Firstly, we appreciate your diligence in providing detailed feedback about the issues you've encountered, including the large crack in the cross bracing, glue stains, laminate peeling, and the mitre joints not being flush. We understand that these quality issues are unacceptable, and we apologize for any frustration they may have caused.

In order to expedite the resolution process, we recommend reaching out to Home Depot's customer service Home Depot has a customer-friendly return policy, and they are likely to facilitate the exchange of the defective vanity for a replacement.

We understand that this situation may be inconvenient, and we appreciate your patience and cooperation as we work to address and rectify these quality issues. If you encounter any difficulties during the return process, please don't hesitate to contact our customer service directly at 1.866.839.2888, We are committed to ensuring your satisfaction and resolving this matter to your utmost convenience.

Thank you for bringing this to our attention, and we look forward to assisting you in resolving these issues promptly.

We are very sorry to hear that, please contact us at 866 839 2888 or please contact us through our website https://support.ovedecors.com. Any items that are damaged upon arrival are covered within our warranty and are replaceable.

Lighting plays a major role in determining the color appearance of an object, including a vanity. Different light sources emit different color temperatures and intensities, which can affect how an object appears. Additionally, shadows, reflections and the angle of the light source can also impact the perceived color. That is why the color of a vanity may appear differently in photos or in person under different lighting conditions. It's important to consider the lighting in the room where the vanity will be placed and observe it in different lighting conditions to ensure the color matches your desired appearance

We appreciate your feedback and are delighted to hear that you love our vanity! We strive to offer high-quality products at competitive prices, and it's great to know that the vanity exceeded your expectations in terms of appearance and sturdiness. We're thrilled that it complements the modern look you had in mind for your full-size bathroom and powder room. If you ever have any more feedback or questions, feel free to reach out. Thank you for choosing our product!

Unfortunately, damage during transport can happen to any product being shipped or transported. During transit, packages may experience jolts, bumps, or other accidents that can cause harm to the contents inside.
In the case of the vanity, it seems that the mishandling during transport caused damages to the wood. This can be frustrating and inconvenient, and we apologize for this.
Unfortunately, it is not always possible for us to control every aspect of the shipping process, and damages can happen despite our best efforts to package and protect our products.
While it may be an inconvenience to return the product and wait for a replacement, it is important to ensure that you receive a product that is free from defects and damage.

Im sorry to hear about that. please call our costumer service line for further assistance at
1 (866) 839 2888.

We sincerely apologize for the inconvenience caused by the damage to the product and for it being left out in the rain, resulting in scratches. We understand how frustrating this must be for you. Your feedback is important to us, and we'll make sure to address this issue internally to prevent it from happening again in the future. If there's anything else you'd like to share or if you have any further concerns, please feel free to let us know.

We apologize for the issues you've encountered with your product. It's disappointing to hear that one of the drawers was slightly crooked upon receipt and that after approximately four months of use, you've noticed bubbling spots due to water seepage. Your feedback is crucial to us, and we understand your frustration with these issues, especially considering the investment you've made in the product. To address these concerns and provide further assistance, we recommend reaching out to our Customer Service team. We apologize once again for any inconvenience this may have caused.

Thank you for sharing your experience with us. We apologize for the inconvenience caused by the damaged product. We understand your frustration and appreciate your patience. We want to assure you that we take great care in packaging our products, but unfortunately, certain factors in the shipping process, especially when outsourced by the retailer, are beyond our control. If you have further concerns or require assistance, please feel free to contact our customer service team.