You would think if you pay $100 for something they would use wood without knots and holes. We didnt have time to wait for another to be delivered as door is already installed. Cant have anymore nights of rain without this.
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Response from MDBuildingProductsSupportJul 30, 2020
Thank you for the review! Please email us at info@mdteam.com so we can address this issue directly.
Nov 1, 2016
The product was as advertised and the communication with the phone support was excellent. i wou...
The product was as advertised and the communication with the phone support was excellent. i would highly recommend the product and would purchase from Home Depot on line again if need be.
by
Verified Purchase
Recommended
Dec 20, 2023
quality product thanks
by
Verified Purchase
Oct 13, 2023
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Verified Purchase
Jul 6, 2023
The wood portion needs to be sanded and sealed before using. The adjustable wood strip was poorly made. The clearance for the four screw heads, used to adjust the wood strip, were too small. The holes had to be enlarged to enable the screw heads to sit flush with the top of the wood strip. The adjustable wood strip is would not spring up when the four screws were loosened. I used 3/8” backer rod underneath the strip to act as a spring to tension the strip. Water can still get into the wood base and strip which is not acceptable. The wood pieces should be replaced with a suitable plastic that would be dimensionally stable for outdoor use.
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Response from MDBuildingProductsSupportJul 14, 2023
Thank you for your review. We hate to hear the product did not meet your expectations, please call our customer service at 800-654-8454 if you would like to discuss other options.
Verified Purchase
Mar 22, 2023
Great quality and craftsmanship....
Great quality and craftsmanship.
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Verified Purchase
Dec 21, 2022
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Verified Purchase
Nov 23, 2022
Fits perfect, wasn’t stained for outdoor use and the holes...
Fits perfect, wasn’t stained for outdoor use and the holes for adjusting the height were not placed evenly at all
by
Verified Purchase
Oct 16, 2021
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Jun 25, 2021
Product was excellent, delivery time bad...
Product was excellent, delivery time bad
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Verified Purchase
May 17, 2021
Did the job, directions good and it worked great....
Did the job, directions good and it worked great.
by
Verified Purchase
May 4, 2021
The threshold fit the door opening without any cutting nor...
The threshold fit the door opening without any cutting nor any adjustment as to the door height. A breeze to install and looks great. Did install a sweep to the door.
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Verified Purchase
Apr 21, 2021
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Verified Purchase
Mar 5, 2021
It was what I needed....
It was what I needed.
by
Verified Purchase
Dec 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 27, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2020
by
Verified Purchase
Oct 7, 2020
by
Verified Purchase
Recommended
Oct 7, 2020
Perfect fit, solid construction, just what I needed for my repairs.
Perfect fit, solid construction, just what I needed for my repairs.
by
Verified Purchase
Recommended
Aug 26, 2020
More detailed and photo instructions would have helped but the...
More detailed and photo instructions would have helped but the product itself was impressive
by
Verified Purchase
Aug 5, 2020
The wood they used was poor quality. It had knots...
The wood they used was poor quality. It had knots and holes in it. I posted a bad review with pictures on Home depot website.
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Response from MDBuildingProductsSupportAug 5, 2020
Thank you for the review. Please email us at info@mdteam.com so we can address the issue with the product.
Verified Purchase
Jul 27, 2020
Good quality...
Good quality
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Verified Purchase
Jul 19, 2020
This product was ideal! Was able to easily cut to desired measurements.
This product was ideal! Was able to easily cut to desired measurements.
by
Verified Purchase
Recommended
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 1, 2020
Product is fine. Priced way too high. Half the cost...
Product is fine. Priced way too high. Half the cost of a new door.
by
Verified Purchase
1 found this review helpful
May 30, 2020
Used to replace the threshold and door frame of an existing double metal door setup in my basemen...
Used to replace the threshold and door frame of an existing double metal door setup in my basement. Nice product, ordered to exact size so no cutting needed. The oak riser portion was damaged from the staples used to attach. Had to remove the staples, glue and retack with a fine trim nailer. Good as new. Was not pleased with the screw setup for the adjustible riser. The washer provided should holdthold riser tight in order to make adjustment by turning the screw. Instead, the washer just falls down over the threads and the screw ismis unable to make adjustments.
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Verified Purchase
Recommended
May 20, 2020
This piece fit exactly to the door I was working on. The install went grea...
This piece fit exactly to the door I was working on. The install went great. It is excellent quality .
by
Verified Purchase
Apr 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Dec 18, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 21, 2019
Poorly Designed and Constructed
The wood strip that was stapled to the interior side of the unit was cracked and falling off. I had to nail it on myself. The vertical adjustment doesn't work even when you follow the directions regarding the included washers. The screws just screw right out of the holes instead of raising the adjustable oak threshold strip. It is the right length and the metal part is solid, the rest is poorly designed and shoddily constructed.
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Response from MDBuildingProductsSupportNov 25, 2019
Thank you for the review. We apologize that the product did not work as intended. Please email us at info@MDTeam.com so we can address the product issues directly.