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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
Feb 10, 2022
Get it together!
Clerk had a hard time making change for a $100 bill and the computer I had to talk to when my check was denied was frustrating and never got resolved. There is over $50,000 in the account for this project.
by
Dec 9, 2021
Great Employee's
Ask for Colton or Mary when returning a product or purchasing with a gift card. Both employees know what they are doing and are customer service professionals!
by
Recommended
Nov 21, 2021
Great Associates, knowledgeable and professional.
My dishwasher stopping working the weekend before Thanksgiving, just my luck, but Glenda Elkins, appliance specialist at Home Depot in Bozeman could not have been more professional or knowledgeable. I got a great LG dishwasher at a great price, thank you Glenda and Home Depot.
by
Recommended
Nov 3, 2021
Poor Knowledge of products and poorly trained in how to order from the warehouse.
The person in the appliance section did not know anything about appliances ad worse yet, did not know how to properly place an order to get product from the warehouse. I waited over 2 weeks for delivery of a dishwasher, then was later told the order was never placed and that they were now sold out so I would have to wait for 5 more months to get a dishwasher.
by
Oct 17, 2021
Great customer service!
Every employee I asked for directions to products led me right to the product. Some even walked me there. Great customer service!
by
Recommended
Sep 25, 2021
Excellent customer service
bought a chest freezer, for boy to discover it didn't fit into my car. Spencer and Alex from customer service at this store were very quick to provide good tangible solutions to my problem and worked with me to resolve it in a clean and professional way
by
Recommended
Sep 21, 2021
Pleasant Shopping
The materials purchased were excellent and the people who helped acted as though they really cared about me and my project.
by
Recommended
Aug 2, 2021
Excellent staff! Always helpful and I never leave without finding what I need!
Excellent staff! Always helpful and I never leave without finding what I need!
by
Verified Purchase
Recommended
Jul 21, 2021
Staff is helpful and works with the customer efficiently and courteously. It has a wonderful home...
Staff is helpful and works with the customer efficiently and courteously. It has a wonderful hometown feel to it.
by
Verified Purchase
Recommended
Jul 1, 2021
Kendall was the bomb diggity!
Kendall was the bomb diggity!
by
Verified Purchase
Recommended
Jun 19, 2021
Perry in the plumbing department was extremely helpful and knowledgeable in helping us choose a t...
Perry in the plumbing department was extremely helpful and knowledgeable in helping us choose a toilet, sinks, and fixtures. He made the whole shopping experience great! Plus everything we chose was in stock! We also had quick help with loading our truck.
by
Verified Purchase
Recommended
Jun 16, 2021
Henry, who works in windows and doors is very helpful and Barbara at checkout is always friendly ...
Henry, who works in windows and doors is very helpful and Barbara at checkout is always friendly and helpful.
by
Verified Purchase
Recommended
Jun 5, 2021
I would highly recommend the Bozeman Home Depot Store #3104 to shop for any DIY projects needed d...
I would highly recommend the Bozeman Home Depot Store #3104 to shop for any DIY projects needed done. I have always had success in finding what I need there or on-line.
by
Verified Purchase
Recommended
May 8, 2021
Kristina M Price was very knowledgeable, professional and friendly while we were purchasing our a...
Kristina M Price was very knowledgeable, professional and friendly while we were purchasing our appliances. I highly recommend Kristina as she also has a lot of patience for all questions that come with purchasing appliances and went above and beyond with valuable information!
by
Verified Purchase
Recommended
May 5, 2021
I would like to Thank Alex especially for his superb service today at the customer service desk. ...
I would like to Thank Alex especially for his superb service today at the customer service desk.
Thanks Alex!
by
Verified Purchase
Recommended
May 1, 2021
Normally this is a good store but on the latest visit there were many people not wearing masks in...
Normally this is a good store but on the latest visit there were many people not wearing masks in a county with a mask mandate when around others. This shows a lack of concern for the lives and health of customers. I won't return to this Home Depot until Covid-19 is totally gone, which could be multiple years.
by
Verified Purchase
Apr 24, 2021
Fast service Good contact with employees Busy all the time but very efficient
Fast service
Good contact with employees
Busy all the time but very efficient
by
Verified Purchase
Recommended
Apr 17, 2021
I made a $2200 purchase and was not thanked.
I made a $2200 purchase and was not thanked.
by
Verified Purchase
Apr 10, 2021
The Bozeman Home Depot was a clean, well stocked establishment that I would highly recommend shop...
The Bozeman Home Depot was a clean, well stocked establishment that I would highly recommend shopping at. The workers are willing to help a person in need of finding just what they want, and making sure you are satisfied with the products.
by
Verified Purchase
Recommended
Apr 8, 2021
If you ever have questions or are in the market for any new appliances, go see Glenda. She is an ...
If you ever have questions or are in the market for any new appliances, go see Glenda. She is an angel. She has helped us out with everything we needed and we couldn't be more grateful. We look forward to continuing doing our business with her.
by
Verified Purchase
Recommended
Mar 24, 2021
Employees are helpful, especially in appliances!
Employees are helpful, especially in appliances!
by
Verified Purchase
Recommended
Mar 6, 2021
We lived working with Yanira McCarty! She gave us a great design and had a great customer servic...
We lived working with Yanira McCarty! She gave us a great design and had a great customer service attitude!
by
Verified Purchase
Recommended
Feb 27, 2021
Excellent service. Glenda in Appliances made this large purchase a pleasure. Nice job Glenda!
Excellent service. Glenda in Appliances made this large purchase a pleasure. Nice job Glenda!
by
Verified Purchase
Recommended
Feb 27, 2021
Glenda in Appliances was amazing to work with. It was a pleasure.
Glenda in Appliances was amazing to work with. It was a pleasure.
by
Verified Purchase
Recommended
Feb 25, 2021
Store was clean and the cabinet department has a very knowledgeable and great to work with on our...
Store was clean and the cabinet department has a very knowledgeable and great to work with on our remodel project .
by
Verified Purchase
Recommended
Feb 13, 2021
excellent atmosphere
excellent atmosphere
by
Verified Purchase
Recommended
Feb 1, 2021
Always helpful staff, good prices on items I need to complete my projects.
Always helpful staff, good prices on items I need to complete my projects.
by
Verified Purchase
Recommended
Jan 22, 2021
I ordered appliances online. It was a train wreck. Home Depot orders from GE. GE schedules instal...
I ordered appliances online. It was a train wreck. Home Depot orders from GE. GE schedules install to a sub Contractor. Disconnect from GE to appliance sub contractor. Took numerous phone calls to Home Depot but finally got in contact with Char who put me in contact with Manager Michael in Customer Care and he was a hero. He listened, said he was unclear as to why the other associates did not see what he was looking at and stood up took full responsibility for GE and made me whole. I would recommend Home Depot because of Char and Michael
by
Verified Purchase
Recommended
Jan 4, 2021
The employee at point of sale was friendly and kind. The shopping experience was informative and ...
The employee at point of sale was friendly and kind. The shopping experience was informative and allowed me the space to determine the product and pricing information I needed to plan my purchase.
by
Verified Purchase
Recommended
Dec 20, 2020
The Plumbing guy at Home Depo in Bozeman has a guy named Perry and this guy is a real gem. Perry ...
The Plumbing guy at Home Depo in Bozeman has a guy named Perry and this guy is a real gem. Perry knows plumbing, Perry knows customer service, Perry really knows how plumbing works and knows how to explain complicated Plumbing projects in terms I can understand. Thanks to Perry with his expertise and great smile and demeanor he helped me transform from a frustrated wanna be home owner plumber to having the confidence to replace my own tub shower combination with all the fittings and it worked with no leaks!
Thanks and Good Job Perry!