#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)879-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2580 Notre Dame Blvd
Chico, CA 95928
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Customer Store Reviews

  • 4.5 out of 259 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (259)
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Showing 1-30 of 259 reviews
I redid my entire home and everything from flooring to kitchen cabinets came from the store or pu...
I redid my entire home and everything from flooring to kitchen cabinets came from the store or purchased on line and picked up at the store. Everyone is great and friendly
by
  • Verified Purchase
  • Recommended
All the employees are always friendly and appear to be happy with their jobs. I would like to wo...
All the employees are always friendly and appear to be happy with their jobs. I would like to work there.
by
  • Verified Purchase
  • Recommended
Love the Chico, Ca Home Depot staff. They are always friendly and helpful. The store is well orga...
Love the Chico, Ca Home Depot staff. They are always friendly and helpful. The store is well organized and clean. Go check them out, they are great.
by
  • Verified Purchase
  • Recommended
As a veteran, I get a 10% discount on almost all of my purchases.
As a veteran, I get a 10% discount on almost all of my purchases.
by
  • Verified Purchase
  • Recommended
Watch out for the tesla solar salesman. If you stop moving he will be on you like flies on ........
Watch out for the tesla solar salesman. If you stop moving he will be on you like flies on ...... Unless you have time to waste.
by
  • Verified Purchase
1 found this review helpful
Too few TRAINED employees, if you can find one! Store looks tired. Area around check-outs need...
Too few TRAINED employees, if you can find one! Store looks tired. Area around check-outs need restocking and dusted. Not customer friendly.
by
  • Verified Purchase
I would highly recommend Melissa Cross, Design Consultant, to anyone looking at carpeting and flo...
I would highly recommend Melissa Cross, Design Consultant, to anyone looking at carpeting and flooring. She was so helpful and the appointment couldn't have gone better or faster! Thank you, Melissa for making it so easy!
by
  • Verified Purchase
  • Recommended
Great staff and home depot never disappoints.
Great staff and home depot never disappoints.
by
  • Verified Purchase
  • Recommended
I got the help I needed above and beyond, Rhonda at customer service helped me with finding what ...
I got the help I needed above and beyond, Rhonda at customer service helped me with finding what I needed and printed out a copy of something I was interested in for a later date. It was a great experience, shes a keeper!
by
  • Verified Purchase
  • Recommended
I bought a log splitter and there was one particular young man who was extremely helpful as well ...
I bought a log splitter and there was one particular young man who was extremely helpful as well as friendly who literally made my purchase experience an enjoyable one. He should be commended for his work ethic!!!
by
  • Verified Purchase
  • Recommended
Rhonda in customer service went above and beyond to please a customer. Professional, friendly and...
Rhonda in customer service went above and beyond to please a customer. Professional, friendly and very efficient. Thank you
by
  • Verified Purchase
  • Recommended
This store had just about everything on Black Friday. I bought a small dog bed.
This store had just about everything on Black Friday. I bought a small dog bed.
by
  • Verified Purchase
  • Recommended
The employees at this store are very knowledgeable and you can tell their love their job.The stor...
The employees at this store are very knowledgeable and you can tell their love their job.The store was very clean, the shelves were stocked with all the things I wanted to purchase. They have lots of employees that help when I needed them.
by
  • Verified Purchase
  • Recommended
this store doesn't seem to think they need more than 2 checkers. Self check out is not for me nor...
this store doesn't seem to think they need more than 2 checkers. Self check out is not for me nor a lot of people, does one get a discount for checking themselves out? NO
by
  • Verified Purchase
1 found this review helpful
I wish there were a way to use my husband's disabled veteran discount when he is not with me. As...
I wish there were a way to use my husband's disabled veteran discount when he is not with me. As he is disabled, it is difficult to get him up and out some days.
by
  • Verified Purchase
  • Recommended
Generally good deals. Quality of merchandise has noticeably dropped since its inception.
Generally good deals. Quality of merchandise has noticeably dropped since its inception.
by
  • Verified Purchase
  • Recommended
I travel all over California, remodeling homes. Home Depot has always met my needs completely.
I travel all over California, remodeling homes. Home Depot has always met my needs completely.
by
  • Verified Purchase
  • Recommended
The customer service center works hard to make online and in store exchanges seamless. Alexy and...
The customer service center works hard to make online and in store exchanges seamless. Alexy and others are always capable and friendly at this store!
by
  • Verified Purchase
  • Recommended
great
great
by
  • Verified Purchase
  • Recommended
Was a awesome day, our saleslady was very knowledgeable, answered all our questions and more. Bet...
Was a awesome day, our saleslady was very knowledgeable, answered all our questions and more. Betty Dorman was her name and she represented HD very professionally and never seemed impatient even after finding out her shift was over. HD Chico store has always dealt with us fairly, and friendly. Will continue to shop there.
by
  • Verified Purchase
  • Recommended
Absolute customer service I have ever seen. You cannot ever find help and when you do they have n...
Absolute customer service I have ever seen. You cannot ever find help and when you do they have no idea what you are talking about or they just point in a general direction of the item you are looking for. I will never be shopping at this location again and I am considering canceling my carpet order with them.
by
  • Verified Purchase
Great store! Lindsey Huff is the bright spot in my busy schedule that includes between two and fi...
Great store! Lindsey Huff is the bright spot in my busy schedule that includes between two and five visits per day... Thank you Lindsey!!!
by
  • Verified Purchase
  • Recommended
Chill place
Chill place, chill people nice wood. 7.5/7.5 perfect score.
by
    • Recommended
    Service was great!
    Service was great!
    by
    • Verified Purchase
    • Recommended
    We are remodeling a home and have generally found everything we need from the Chico store. The s...
    We are remodeling a home and have generally found everything we need from the Chico store. The staff is knowledgeable and helpful. What we couldn't find in store, they were able to help us order online. The store is generally clean and easily manueverable. The aisles are clearly marked with items available in those aisles. I like this store very much
    by
    • Verified Purchase
    • Recommended
    I had a wonderful experience picking out tile today. The Home Depot staff was friendly and the s...
    I had a wonderful experience picking out tile today. The Home Depot staff was friendly and the store was clean, organized and stocked with everything we needed for our DIY Kitchen Backsplash!!
    by
    • Verified Purchase
    • Recommended
    Employees are ALWAYS so knowledgeable and helpful. Couldn't have done all my DIY's without them!!
    Employees are ALWAYS so knowledgeable and helpful. Couldn't have done all my DIY's without them!!
    by
    • Verified Purchase
    • Recommended
    I have shopped at many Home Depots in northern and souther Ca. as well as Texas, Oregon, Florida ...
    I have shopped at many Home Depots in northern and souther Ca. as well as Texas, Oregon, Florida and Hawaii. The only bad experience I have had is the one in Chico last week. It seems the cashier "April" does not appreciate any military personnel either active or retired and she felt the need to tell me. I am there to shop and spend money not be lectured by her personal ideals and politics. Will not be back to that store.
    by
    • Verified Purchase
    1 found this review helpful
    The store was clean and organized; the person in the paint department knew what she was doing. Sh...
    The store was clean and organized; the person in the paint department knew what she was doing. She cheerfully and efficiently helped a very long line of customers without becoming distracted or frazzled. She helped me perfectly match two paint colors.
    by
    • Verified Purchase
    • Recommended
    I find that anytime I shop at the Chico Home Depot the employees are more than ready to help. In ...
    I find that anytime I shop at the Chico Home Depot the employees are more than ready to help. In fact compared to other stores I have found that they go out of there way to assist us. Yesterday we were there and my husband is recovering from a broken ankle so was using the motorized scooter. When we were loading up the car a young man came over and helped and then drove the scooter back inside. I was sorry I didn't get his name.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 259 reviews

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