#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(212)337-5422
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Location
40 West 23rd Street
New York, NY 10010
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Customer Store Reviews

  • 4.7 out of 1,476 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,476)
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Showing 1-30 of 1,476 reviews
Outstanding and knowledgeable staff
In rehabbing my daughters apt, I have found this location to have some Of the best staff I’ve ever encountered with HD. I’m from Atlanta and have been a long time stock holder and customer of several locations there, but I have been consistently blown away by the service of this location! The staff here have the secret sauce!
by
    • Recommended
    Incredible Employee and Well Supplied Store for its size
    I bought here recently and had quite a large amount of material to purchase. They were so kind and helpful, and we got pretty much everything we were looking for!
    by
      • Recommended
      Very helpful employees
      I had a small $10 issue which just needed a particular type screw. Everyone helped as if my I had a $10,000 project:)
      by
        • Recommended
        Great for everything store.
        Every visit is worthwhile to Chelsea Home Depot.
        by
          • Recommended
          Great customer service
          My visit to this store was actually fun. The manager Jermaine in the plant department, knows his plants and was both extremely pleasant and kind . Will be back !
          by
            • Recommended
            Great shopping experience
            I went in to Home Depot on 23rd St. in New York City for lightbulbs. I was greeted by a staff member named Honesty who was so knowledgeable and kind patient and customer friendly that I was amazed. I highly recommend the store because each and every employee greeted me nicely and was most helpful At the end of my shopping I met Jose at the checkout as my cashier. . He also was excellent. I rate this store and its employees 5+ stars.
            by
              • Recommended
              Nice staff
              Maria who helped me with my purcheses and Marcella the cashier were both delightful.
              by
                • Recommended
                Far away from me but very much to my liking
                Although I have two other home depots close to my home I love to visit that particular location because of the customer service. I love to visit the store and see all the new products and tools they have on display.
                by
                  • Recommended
                  Convenience and great staff!
                  Have had reason to be at West 23rd Home Depot a lot lately. Grateful for the convenience and super helpful staff!
                  by
                    • Recommended
                    Great place for all your need
                    Laundry detergent and more
                    by
                      • Recommended
                      Huge selection of goods
                      I was looking for several things on the internet, and didn’t think that I would find them in this store. I’m glad that I didn’t have to wait for my parcel, I bought everything in one place and saved time.
                      by
                        • Recommended
                        Amazing Selections
                        They have everything w/ amazing customer service to demonstrate all sale items.
                        by
                          • Recommended
                          cashier review
                          Cashier "Randi" was very helpful and courteous. Spoke briefly with her as she totaled my purchases. She proved to be an excellent employee of Home Depot.
                          by
                            • Recommended
                            Nice employees, helpful and easy to find items in the space
                            I went to buy garbage bags and was able to find what I was looking for. Neat space, also friendly and helpful employees. I was rung up by Sharon at the cash register and I asked if they sold hot hands for the cold outside and she went to get them for me by the register and even asked what exactly I was looking for. Very nice and humorous!
                            by
                              • Recommended
                              Superb experience
                              I was amazed by the service. Francoise when out of his way to help me. I will go back in the hope that he could help me again.
                              by
                                Dignity is the motherhood of all sales
                                Any store or business that ignores me, even when I am asking for help to shop, most likely will keep their Items, because I refuse to be ignored with humiliation, but great personnel, gives me reasons to shop. Bravo "Grace" employee of the year at 23rd St., Manhattan store.
                                by
                                  Shop here for an outstanding shopping experience!
                                  This is the best store in Manhattan! I always come here for whatever I may need from Home Depot which is usually cleaning supplies, light bulbs, etc. I once needed Paint and Lighting for my home. The customer service here is perfect. The knowledge of its employees in their respective fields is valuable, especially in Paint and Lighting. This location has the best customer service!
                                  by
                                    • Recommended
                                    .
                                    Great place to shop!
                                    by
                                      • Recommended
                                      GREAT delightful
                                      Lovely store on 23rd St. Manhattan convenient and good heating and air conditioning all the time KUDOS. Love the staff and products.
                                      by
                                        No Regrets
                                        This store is easy to travel to, every dept if you need help, you get a great associate, price friendly
                                        by
                                          • Recommended
                                          This store sucks and the staff is rude and idiotic.
                                          Terrible place to shop. Stay away!!
                                          by
                                            A NYC lifesaver for home needs.
                                            Wonderful assistance and advice from the Home Depot employees.
                                            by
                                              • Recommended
                                              Great stock of items for what it is.
                                              Just bought a stove. Haven’t had it delivered yet but the sales/purchasing experience and customer service was great!
                                              by
                                                • Recommended
                                                Helpful employees
                                                Thanks for stephanie F. For her helpfulness and hospitality.. A great place to shop
                                                by
                                                  • Recommended
                                                  Love this store!
                                                  People are always knowledgeable and helpful. Good prices, find unique items.
                                                  by
                                                    • Recommended
                                                    Great employees!
                                                    Everyone is very friendly! S/O Shania, employee of the month!
                                                    by
                                                      • Recommended
                                                      Hidden Gem might seem like a misnomer for such a grand and architecturally beautiful Home Depot in the heart of Manhattan - but trust me, it is!
                                                      I frequently shop at this Home Depot as a new resident in NYC. You can count on being greeted, asked if you need help finding something and a pleasant check out experience. The employees seem to enjoy being at work and helping customers find what they need, The store is clean, laid out well and inventory rich. It is a joy to shop at this Home Depot.
                                                      by
                                                        • Recommended
                                                        Greatest store experience!
                                                        I will definitely be returning to this home depot, best kept and maintained all 3 floors, satisfied all my shopping needs, best employees.
                                                        by
                                                          • Recommended
                                                          Well stocked and lovely staff!
                                                          This store always has what I'm looking for and the employees are always incredibly kind, knowledgeable and patient. I was helped yesterday by Will and could not be more thankful - he helped me find the straightest wood planks for a film prop I needed to make and his help probably cut the amount of time I spent putting everything together later in HALF. Can't recommend this place enough :)
                                                          by
                                                            • Recommended
                                                            First of all you can actually find staff to help you
                                                            as opposed to the 59th Street store which everybody has the same negative opinion of, this store has knowledgeable staff. And they are pleasant
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,476 reviews

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