#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(212)337-5422
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Location
40 West 23rd Street
New York, NY 10010
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Customer Store Reviews

  • 4.7 out of 1,475 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,475)
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Showing 1-30 of 1,475 reviews
Service
Staff is very friendly
by
    Great Customer Service!
    I stopped in this past week and customer service was visible and attentive. And the checkout was fast, and friendly. Left having a great customer shopping experience. I will shop at this location for future Home Depot product needs. Highly Recommend!
    by
      • Recommended
      Amazing Store!
      Products galore! Phenomenal store associates. If you ever need help with your Homedepot account, or you're having issues with coupons, or you simply need Excellent Customer Service, please ask for Sheila. She will take care of your concerns like a Super-hero. As for the store, it's massive considering it's in Manhattan, and I bet you'll walk out of there with what you needed, or maybe even something better, and Cheers to the Amazing store associates!!!
      by
        • Recommended
        Great Experience
        I had a great experience shopping at Home Depot on Sunday morning. The Sales Representative Patricia was very helpful and kind as well as the Greeter and the Cashier Kelly
        by
          • Recommended
          Best Home Depot In American
          Amazing customer service. Knowledgeable staff. Can say enough positive things about this store.
          by
            • Recommended
            Courteous staff
            My shopping trip to this location was made pleasant,quick, and efficient due to the professional and courteous service of staff members Gabby and Dajanique.They are a benefit to the branch.
            by
              • Recommended
              enjoyable store to visit
              It is my favorable store to visit including for window shopping.
              by
                • Recommended
                All items found.
                Everything I come to buy online or in person, I find all my necessities. Employees are very helpful & help me find things. Appliances of great value.
                by
                  • Recommended
                  MISSION ACCOMPLISHED!
                  Everything I wanted and needed was here exactly where I remembered them to be. I found a clip-on lamp and a set of bulbs and even a much better s/s sink grid for my kitchen. Didn't find shelving I wanted for my bathroom but that's no matter.
                  by
                    • Recommended
                    Knowledgeable and friendly staff.
                    Remodel in progress and have found great help in the tile department, electrical and customer service.
                    by
                      • Recommended
                      Great for most things
                      The store is centrally located near Flatiron building, you can find almost anything you need here. If you are looking for larger pieces of lumber or cutting services, you will need to travel further uptown.
                      by
                        • Recommended
                        Abundant inventory and top notch customer service
                        Whenever I visit the West 23rd Street Home Depot location, I always feel in great hands with the caring and helpful staff and a massive inventory that allows me many choices. Also, the prices are very reasonable and fair. I always feel relaxed and happy when shopping there because of the small town neighborly atmosphere. It's a nice oasis from the chaos of Midtown West where I live.
                        by
                          • Recommended
                          Convenient space and location
                          Found surprising new stuff
                          by
                            • Recommended
                            Plenty of plant selections for a city location
                            I was very happy to visit the 23rd street homedepot I want to create an aquarium with plants and found a worker (Grace)who had knowledge of which plant would grow in water plus the decorative pots. In another words, I was able to find what I needed in the city location
                            by
                              EXCEPTIONAL STAFF
                              WHEN I COME IN THE STORE I AM GREETED BY MIKEY MIKE. MIKE IS ONE COOL DUDE. ALWAYS TAKES TIME TO TALK WITH ME: KENNY GOAT 'THE DIFFERANCE'. PEACE AND PROSPERITY.
                              by
                                • Recommended
                                Being Shopping for years
                                Items get broken and Homedepot has the fix.
                                by
                                  • Recommended
                                  Great Customer Service at the front in with Cashiers
                                  I shop often Head Cashier SHEILA is wonderful will definitely shop again
                                  by
                                    • Recommended
                                    Nice rugs!
                                    I bought a rug this past Monday. The rug s looks great at my dining room !! Also the delivery were super smooth!!
                                    by
                                      Great Service
                                      I had a very good experience at home Depot and customer service was helpful shakiyah cashier was very helpful and another employee name I don't know..
                                      by
                                        • Recommended
                                        happy shopper
                                        # 6175 store is my go store. I KNOW WHERE ALL the products are located and it is near all the transportation.
                                        by
                                          • Recommended
                                          Experience = 10/10
                                          Shout-out to ~Jonathan~ for patiently walking me through my entire order and teaching me so much about #rugs!!! Jonathan met my endless list of questions (haha) with warmth and expertise. Excited for new rug and thankful for this wonderful shopping experience. You're a star, Jonathan!!! :)
                                          by
                                            • Recommended
                                            I have always loved this particular 23rd St store!
                                            The employees are kind, knowledgeable, and willing to help. I do miss some of the old products like Mrs. Myers and Method.
                                            by
                                              • Recommended
                                              Great customer service
                                              They have the best custom service experience in nyc, and lines are never too long
                                              by
                                                • Recommended
                                                Great Employees
                                                SHARON, my cashier was an awesome ray of light
                                                by
                                                  • Recommended
                                                  Cashiers should just check out customers
                                                  My very large bag of potting soil had a hole in it. The cashier was considerate enough to go downstairs and replace the bag- BUT I noticed there were several workers standing around. In a situation like this the cashier should have a buzzer that calls a worker to come and assist- especially if they are DOING NOTHING.
                                                  by
                                                    • Recommended
                                                    My experience
                                                    The store so big, spacious, equipped and welcoming. It has all things you could want to make your home and everyone else's home special. Thank God for home depot. In the name of Jesus, the store will go on as a blessing with unified team members.
                                                    by
                                                      • Recommended
                                                      employees help as much as they can
                                                      always enjoy a trip ti home depot. theres a greeter on the way in,another on the way out. clerks are helpful and cashiers are polite as if they make over 150k a year
                                                      by
                                                        • Recommended
                                                        Merchandise
                                                        Fully stocked easy to locate merchandise. Friendly cashier
                                                        by
                                                          • Recommended
                                                          Home Depot at 23rd Street
                                                          This particular home depot is close to where I work, making it convenient and practical to buy things before going home. The location can't be beat either.
                                                          by
                                                            • Recommended
                                                            Great Store!
                                                            Everyone at the store was very helpful and friendly! Many employees available to help!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,475 reviews

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