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Filter Reviews By:Rating, Profile, Gender, Age (724)
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Showing 1-30 of 724 reviews
Apr 12, 2024
Don't buy the Milkweed, It will kill your monarch caterpillars
I bought Milkweed from Home Depot and within hours my caterpillars were throwing up and dying. I returned the milkweed and asked to have it removed from the shelf and they didn't acknowledge or say they would even look into this. Heart Breaking Don't buy the milkweed You can see the sick and dead caterpillars at the bottom of the planter
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Nov 16, 2022
honest fair and generous
I bought $1,500 worth of tiles. when opening the skid, 16 fell off and broke. they replaced all broken tiles for free, Incredible. It was an honor really. I will always shop at Home depot from now on. Such fair and generous ethics need a superlative commendation.
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Recommended
Feb 3, 2022
Heyyyy sooooo much fun !!!!
Healthy perennials and loving them ;)
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Recommended
Jun 8, 2024
Great customer service
I enjoy!!!! Every experience at this store!
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Recommended
Jun 8, 2024
Great Customer service
I prefer this store because of the outstanding customer service.
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Recommended
Jun 6, 2024
Very Poorly Run Store
Although Pro Services is great, none of the employees seem to enjoy their jobs. This location never has coverage where needed as the employees in Lumber, Flooring, and Customer Service all having terrible personalities. Shrinkage is an important concern for any business today, however there is a fine line between managing shrinkage and driving away customers.
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Jun 2, 2024
Awesome employee
I went to Home Depot today to try to find a drum latch for my wet vac. The one I ordered online was unfortunately not the correct one. It was very hard to make sure that what I saw on my computer was the part I needed so I decided to go to Home Depot cause I know they sell shop vacs. I went down the aisle to the shop vacs and once I saw the one that I knew had the part I was looking for, I went to go find an employee to help me out. The first person I found, really did not even show interest in wanting to help me and was very curt to me. I do not recall his name but if you are familiar with wrestling, he reminded me of the wrestler who is the son of Rey Mysterio. Dominick.....Anyways he was not helpful at all and really was not treating me like a customer so I just went about my business....I decided to look at drills and another worker asked if we needed help. I said I was interested in a drill and then when he got it I asked if he could help me with something else....We went to the shop vac aisle and I explained what I was trying to do. I was hoping he could go to the display vacuums they had, and look at the drum latch that was on the one and compare it to the one I had, to see if it was a match. Instead of snubbing me he went to get the ladder and went to the shop vac I was looking at, took the drum latch off to compare it to the one I had, and I was very happy to learn that it was indeed the one that I had seen online. George...Thank you George for helping me and going above and beyond your job....You showed you car about the customer and want to make them happy so they go back again. When and if I need any other items or have questions I will make sure to find George cause he knows his job. You made my day helping me George. Thank you. Again I am shouting out to George. He helped and made a customer very happy today. Thank you George
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Recommended
Jun 1, 2024
Home Depot has what we need every time, even ahead of time
I was up against the clock, needed to repair an appliance using Loctite Super Glue, which I found in its trust- ed location as I'd hoped, and as I was checking out, the woman at the register was going off duty, but she took the time to assist me at the self checkout ! I so appreciated her kindness, given in a timely, friendly fashion. TY Home Depot is the best. Lucille H.
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Recommended
May 16, 2024
Mr Santos from the paint department is very friendly and he also pays attention to small details
When my project is complete I’ll will add photos
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Recommended
May 12, 2024
Great store
Wenton to make a big purchase on lumber to do my fence. Susan was very patient attentive and took care of us promptly. I had Home Depot credit card and also had forgotten to see if I had any coupons or promotions on my account and Susan very patiently called the credit card services to see if I had any promotions. Thank you very much Susan. She is the best in service at Home Depot.
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Recommended
May 3, 2024
Helpful
Employees were knowledgeable and very helpful
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Recommended
Apr 26, 2024
Nice employees got anyone smile
Very good service and patient
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Apr 19, 2024
electric household appliance
We are happy with the product
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Recommended
Apr 18, 2024
Sequan is a master at customer service
Been shopping here for 7 years personal and as a contractor. I am always very happy with the customer service, today I was helped by Saquan at the CS desk and he knocked it out of the park. Respectful, attentive, and efficient while also being pleasant and engaging in my small talk.
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Recommended
Mar 19, 2024
Seek Santos for Great Advice on Paint Department Products
In our Palm Bay HD paint department, my wife and I were fortunate enough to have Santos help us find the best products and tools needed to strip many layers of paint from an old rocking chair. Santos was very knowlegable, professional, and friendly. It was a though we had a trusted old friend in the HD paint department.
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Recommended
Mar 2, 2024
Poor service
The service desk people… Jorge and older lady were soo clueless and had no idea what was going on it took 30 minutes to proceed through the transaction, I asked for manager and no one came
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Jan 31, 2024
Excellent service
Every time I enter Home Depot, I am greeted by an employee. If I go to the plumbing department, there is someone to assist me with expert advice. If I go to the electrical department, there is someone there to assist me with expert advice. When I go to pay, the staff at the register are friendly and ask if I found everything I need okay. Furthermore , the men working the in the parking areA, are always ready to help you load your products into your vehicle. I been to other home improvement stores and you can’t get help and the attitude you encounter are of a person that is not happy with where they are working. Thank you Palm Bay Home Depot stafff. A*
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Recommended
Jan 22, 2024
Knowledgeable employee
LeAnna M. Really knows her stuff regarding windows and doors.
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Recommended
Jan 19, 2024
Great customer service
Santos in the paint department was so helpful and kind and fixed my mistake with a smile on his face and didn’t make me feel like it was my problem. He knows what customer service is still!!
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Recommended
Jan 14, 2024
great experience
Ordered window and patio door covering which turned out to special ordered. The patio covering arrived damaged and the sales person was instrumental in resolving the issue and ultimately exchanging the item. Cudos to our sales rep Tania!
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Dec 30, 2023
Great employees
I had a return that went very smoothly and had great customer service while shopping in the lumber department
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Recommended
Dec 28, 2023
Horrible customer service
Employees are not helpful at all
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Dec 13, 2023
Loved the product
Loved the product but missing an item from the package. Had a young lady Delilah who was so helpful and took her time to resolve the issue. Very good customer service
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Recommended
Dec 11, 2023
Great server and large selection
We received great service at this Home Depot. The employees were knowledgeable and willing to help with issues that did not necessarily pertain to them directly. They had a large selection to choose from and we were able to get everything we needed in one trip.
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Recommended
Dec 6, 2023
Store service
I recently made several large purchases at this store, appliances, flooring, and window treatments. Beca in flooring was totally awesome. Mandy in appliance was also very helpful and informative. I was totally impressed with the professionalism and customer satisfaction attitude of these two women.
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Recommended
Dec 2, 2023
Great Customer service
Every employee in the pickup and return department was the most friendly that I have seen in a long time. The employees showed that they cared about the customer
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Recommended
Nov 21, 2023
Millwork Specialists Cleopatra & Elmer
I had the pleasure of purchasing windows & doors with Millwork Specialists Cleopatra & Elmer. They made the process comfortable & with the quickness, their knowledge & customer service is second to none!!
Thank you!!
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Recommended
Oct 19, 2023
Appliance Department
Great customer service.
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Recommended
Oct 17, 2023
Fantastic Kitchen Design Experience
We have been working with kitchen designer Richard DeChristofano. He has been incredibly helpful. So many great ideas we never would have thought of. He has been very patient with us and you can tell it is important to him that we are pleased with the final product. Just placed our cabinet order and can't wait to see the finished product.
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Recommended
Oct 9, 2023
paint dept
there paint dept employees catherine t, cat, are amazing at what they do. they have restored my faith in cust serv. they are very professional and freindly.