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Showing 1-30 of 616 reviews
Jun 12, 2024
Do not purchase appliances
Shopping experience is not a pleasure - lots of time on tge phone driving to store - store failing to schedule installation- even within the allocated time box u r forced to keep the damaged item - cause customer had purchased a five years warranty - dealing with four or five companies when purchasing appliances - 1 LG 2 Home Depot dot com 3 Home Depot corporate 4 delivery company 5pro installers and 6 local store - they store hung up need to drive to store
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Jun 8, 2024
Awful pro desk
I placed a will at 6:30 am on 6/6. I asked if I would be able to pick it up that day and they said it would be ready in 45 minutes. I went to pick it up and they did not have it ready I spoke with manager (Anthony) he informed me that there was a new policy in place and I would have to wait 24 hours for it to be fulfilled. Which I would have been fine with had the let me know prior to placing order and planning jobs. Also keep in mind I ordered bundles of pickets and was unable to load myself. Came back the next day and still did not have order ready. Gave me pickets that were warped and split. Had to retune more than 75%.
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May 30, 2024
Best Cashier ever "PRAFUL"
Thank you Praful for always being there for me and my guys. the place just wouldn't be the same without you .
JC Custom
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May 27, 2024
Patricia in Electrical Was Helpful
Had a pretty good experience recently. Was looking for something in particular and Patricia in Electrical knew exactly what I needed and where to find it.
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Recommended
Mar 24, 2024
Excellent support from Gabriella in the paint department!
I had a paint spill in my driveway and I called up to the store and Gabriella advised me what I would need to clean up the mess. When I came into the store she was waiting with a cart and the items I would need! Wow! I wouldn’t have been able to deal with the mess so quickly without Gabriella’s advice and excellent service!
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Recommended
Mar 9, 2024
Great customer service!!
They had just what I needed, answered all my questions and helped me load everything in my car. Great experience!!
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Recommended
Jan 17, 2024
Great Location
Consistently the most helpful and friendly location with items almost always in stock as needed!
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Recommended
Jan 12, 2024
Super friendly employees!
Laura was very friendly at checkout!!
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Recommended
Jan 2, 2024
Polite
Employees are always friendly and helpful! They also have cost saving ideas to help with your budget.
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Recommended
Nov 14, 2023
The best Home Depot on the Planet
There are many Home Depot locations in the DFW Metroplex to shop with. What makes the NRH location unique is the interest by the sales folks in helping you get what you need and understanding how to use it. I wanted an impact wrench, and wow, there are all kinds of sizes and brands. Bill Allen in the power tool department took the time to walk me thru the options that would be best for what I needed. My experience is that Bill is just one of the best folks at this location that care that you get what you need.
If you need a Home Depot, this location is worth the drive to get it right and for sure ask for Bill Allen so you can have the best information for what you need!
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Recommended
Nov 6, 2023
Nice store
It's close to our house...well supplied store..clean
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Recommended
Nov 2, 2023
Cashier
ELLIS Whats so help full at time to pay. Thanks
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Recommended
Oct 22, 2023
Awesome staff
Every time I go to this store I’m treated with respect and no one makes me feel stupid when I have questions. If the person I ask doesn’t know the answer they find someone who knows. Definitely above and beyond
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Recommended
Oct 10, 2023
Home appliances
I just bought some appliances and I am going to buy all the house appliances from the Home Depot Store
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Recommended
Sep 14, 2023
Helpful employee
Patricia, you ROCK for your special, personal service!!
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Recommended
Aug 25, 2023
EXCELLENT CUSTOMER SERVICE
THANK YOU TRISTEN.S. IN THE GARDEN DEPT. "WELL DONE"
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Recommended
Aug 10, 2023
ProDesk was very helpful
Rebekah Jennifer Stephanie and Jerry were very helpful. Had a big job this past week and helped me get the tools that I needed, they all knew what I was talking about and looking for. Made my morning Home Depot trip quick and easy, was very satisfied with the help. Will be back!
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Aug 6, 2023
Everything a homeowner needs!
I always find what I'm needing for my projects.
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Jul 3, 2023
Fun engaging employees go beyond to help
Purchased 15 bags of landscape rock. Garden shop was well stocked, clean & pleasant to the eye. Employees were outstanding in their customer service!
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Recommended
Jun 1, 2023
one of the greatest Home Depot stores in the area
I shop this store every week. The location is great. Easy to get into the parking lot and out of safely. Close to my home.
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May 29, 2023
Horrible experience
There is no one willing to help you in this store. Employees have an attitude and do not want to be there except to socialize with other HD employees
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May 10, 2023
Great employees
Been using this Home Depot for 4 years and if a product doesn't fit or work correctly they return the product and make sure we get the right part. I don't bother with other stores. I go straight to Home Depot for what I need.
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Recommended
Mar 30, 2023
Employees went above and beyond to make my shopping experience easier
I went in looking for certain Milwaukee drills and Robert one of the department managers stepped in and show what true customer service is and cashing out Christie had an amazing personality and made my purchasing experience amazing
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Recommended
Mar 13, 2023
Great Service
Jose at Customer Service went above and beyond the call. Help us every step of the way
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Recommended
Mar 12, 2023
Buying stuff
I had a great experience, staff was a great help
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Recommended
Jan 29, 2023
Mark an excellent employee!
Mark was very helpful and went out of his way to help me!
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Jan 26, 2023
Great store to shop!
Purchased electrical junction boxes and plastic lamp holders at very good prices.
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Recommended
Jan 15, 2023
Honor
Helpful and honored price
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Recommended
Jan 11, 2023
Friendly and helpful
From the time we got there Luther and Gary were very helpful.