#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(817)605-4404
Tool & Truck Rental(817)605-4410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6411 Precinct Line Rd
North Richland Hills, TX 76182
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Customer Store Reviews

  • 4.6 out of 616 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (616)
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Showing 1-30 of 616 reviews
Do not purchase appliances
Shopping experience is not a pleasure - lots of time on tge phone driving to store - store failing to schedule installation- even within the allocated time box u r forced to keep the damaged item - cause customer had purchased a five years warranty - dealing with four or five companies when purchasing appliances - 1 LG 2 Home Depot dot com 3 Home Depot corporate 4 delivery company 5pro installers and 6 local store - they store hung up need to drive to store
by
    Awful pro desk
    I placed a will at 6:30 am on 6/6. I asked if I would be able to pick it up that day and they said it would be ready in 45 minutes. I went to pick it up and they did not have it ready I spoke with manager (Anthony) he informed me that there was a new policy in place and I would have to wait 24 hours for it to be fulfilled. Which I would have been fine with had the let me know prior to placing order and planning jobs. Also keep in mind I ordered bundles of pickets and was unable to load myself. Came back the next day and still did not have order ready. Gave me pickets that were warped and split. Had to retune more than 75%.
    by
      Best Cashier ever "PRAFUL"
      Thank you Praful for always being there for me and my guys. the place just wouldn't be the same without you . JC Custom
      by
        Patricia in Electrical Was Helpful
        Had a pretty good experience recently. Was looking for something in particular and Patricia in Electrical knew exactly what I needed and where to find it.
        by
          • Recommended
          Excellent support from Gabriella in the paint department!
          I had a paint spill in my driveway and I called up to the store and Gabriella advised me what I would need to clean up the mess. When I came into the store she was waiting with a cart and the items I would need! Wow! I wouldn’t have been able to deal with the mess so quickly without Gabriella’s advice and excellent service!
          by
            • Recommended
            Great customer service!!
            They had just what I needed, answered all my questions and helped me load everything in my car. Great experience!!
            by
              • Recommended
              Great Location
              Consistently the most helpful and friendly location with items almost always in stock as needed!
              by
                • Recommended
                Super friendly employees!
                Laura was very friendly at checkout!!
                by
                  • Recommended
                  Polite
                  Employees are always friendly and helpful! They also have cost saving ideas to help with your budget.
                  by
                    • Recommended
                    The best Home Depot on the Planet
                    There are many Home Depot locations in the DFW Metroplex to shop with. What makes the NRH location unique is the interest by the sales folks in helping you get what you need and understanding how to use it. I wanted an impact wrench, and wow, there are all kinds of sizes and brands. Bill Allen in the power tool department took the time to walk me thru the options that would be best for what I needed. My experience is that Bill is just one of the best folks at this location that care that you get what you need. If you need a Home Depot, this location is worth the drive to get it right and for sure ask for Bill Allen so you can have the best information for what you need!
                    by
                      • Recommended
                      Nice store
                      It's close to our house...well supplied store..clean
                      by
                        • Recommended
                        Cashier
                        ELLIS Whats so help full at time to pay. Thanks
                        by
                          • Recommended
                          Awesome staff
                          Every time I go to this store I’m treated with respect and no one makes me feel stupid when I have questions. If the person I ask doesn’t know the answer they find someone who knows. Definitely above and beyond
                          by
                            • Recommended
                            Home appliances
                            I just bought some appliances and I am going to buy all the house appliances from the Home Depot Store
                            by
                              • Recommended
                              Helpful employee
                              Patricia, you ROCK for your special, personal service!!
                              by
                                • Recommended
                                EXCELLENT CUSTOMER SERVICE
                                THANK YOU TRISTEN.S. IN THE GARDEN DEPT. "WELL DONE"
                                by
                                  • Recommended
                                  ProDesk was very helpful
                                  Rebekah Jennifer Stephanie and Jerry were very helpful. Had a big job this past week and helped me get the tools that I needed, they all knew what I was talking about and looking for. Made my morning Home Depot trip quick and easy, was very satisfied with the help. Will be back!
                                  by
                                    Everything a homeowner needs!
                                    I always find what I'm needing for my projects.
                                    by
                                      Fun engaging employees go beyond to help
                                      Purchased 15 bags of landscape rock. Garden shop was well stocked, clean & pleasant to the eye. Employees were outstanding in their customer service!
                                      by
                                        • Recommended
                                        one of the greatest Home Depot stores in the area
                                        I shop this store every week. The location is great. Easy to get into the parking lot and out of safely. Close to my home.
                                        by
                                          Horrible experience
                                          There is no one willing to help you in this store. Employees have an attitude and do not want to be there except to socialize with other HD employees
                                          by
                                            Great employees
                                            Been using this Home Depot for 4 years and if a product doesn't fit or work correctly they return the product and make sure we get the right part. I don't bother with other stores. I go straight to Home Depot for what I need.
                                            by
                                              • Recommended
                                              Employees went above and beyond to make my shopping experience easier
                                              I went in looking for certain Milwaukee drills and Robert one of the department managers stepped in and show what true customer service is and cashing out Christie had an amazing personality and made my purchasing experience amazing
                                              by
                                                • Recommended
                                                Great Service
                                                Jose at Customer Service went above and beyond the call. Help us every step of the way
                                                by
                                                  • Recommended
                                                  Buying stuff
                                                  I had a great experience, staff was a great help
                                                  by
                                                    • Recommended
                                                    Mark an excellent employee!
                                                    Mark was very helpful and went out of his way to help me!
                                                    by
                                                      Great store to shop!
                                                      Purchased electrical junction boxes and plastic lamp holders at very good prices.
                                                      by
                                                        • Recommended
                                                        Honor
                                                        Helpful and honored price
                                                        by
                                                          • Recommended
                                                          Friendly and helpful
                                                          From the time we got there Luther and Gary were very helpful.
                                                          by
                                                            • Recommended
                                                            Look for Mari if you need help!
                                                            Mari was so helpful and knowledgeable.
                                                            by
                                                              Showing 1-30 of 616 reviews

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