#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)233-7534
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Wilson Ave Sw
Grandville, MI 49418
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Customer Store Reviews

  • 4.8 out of 456 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Team of outside of the box thinkers!
Anyone flush a toothbrush down their toilet lately? I did! And I was scared to tell my apartment maintenance about it since they charge us for major repairs. It isn't honest but I was planning on buying a toilet auger to try and shove it through to the big pipe behind my toilet plumbing for the whole apartment complex so I didn't have to deal with the cost of repairs I was expecting. All YouTube videos/online articles say for this problem the entire toilet has to be removed off of the floor. *ugh* I went with a heavy heart to Home Depot to see what tools and advice I could find. I have never had any experience fixing anything before in my home and Terry from lumber not only left his department to come help me but was so nice and patient and took the time to educate me on what I needed to know to fix my problem. I told him the dishonest idea I had and he was not judgemental at all but offered a brilliant and new idea that no one else had before. Instead of letting me buy a $16 auger he sold me a $6 grabber tool that can be used for clogs in any drain(aka used again for other purposes in tub and sink drains as well). He walked me over to the area where toilets are sold and showed me the physical design and speculated and encouraged me to try this idea first as it was a good chance it was retrievable with this gadget. I thanked him and went on my way! God blessed that idea and after a prayer and God's favor with this cool tool I got out the flushed toothbrush after 5 minutes of trying! Oh I almost forgot! He also showed me a pro-tip about this tool that helped me so much. He helped me see that when it grabs onto something it doesn't retract as far so I will know when I have got it. Terry, you're the man! Home Depot is blessed to have you! I hope many people can fix this problem in their homes just as easily as I did! The tool is by PF Water Works and model # is PF0405
by
    • Recommended
    Ryobi Leaf Blower
    Doing early Christmas shopping and purchased a leaf blower. Had a hard time getting help in the mower/lawn care department. Finally Morgan from customer service, who had tried to get me someone to help me multiple times, came to check on me and took it upon herself to help me personally. She couldn’t answer all my questions, nor did I expect her to, but took the time to make sure I was satisfied with my purchase. Thank you again Morgan!!
    by
      helpful, friendly employees
      I shop at this location often and am always impressed by the number of employees working the floor, there to help customers find what they are looking and also offer advice on projects.
      by
        • Recommended
        Easy deck cleaning sprayer
        I purchased the 841688007840 bleach & deck sprayer because it is built to handle corrosive liquids. Time will tell how long it will last. I used it for two applications on Saturday and again today (Monday) for one more application of 1 cup bleach in dilution of 2 gallons of warm water. Stream adjustment is easily done by twisting the nozzle tip for a consistent stream or spray for quantity of application. I was sure to rinse and flush clean, warm water through the spray nozzle under pressure. Then, after releasing the pressure, I rinsed the pressure plunger and all pieces with clean water. I store the nozzle (tip end of the wand) in the plastic tank after passing the handle of the pressure plunger over the nozzle. This keeps the pressure plunger suspended in the air to dry and relieves the gaskets from setting if tightened in normal operating position.
        by
          • Recommended
          Helpfulness
          I have never been to this store and not felt like they didn’t help me
          by
            • Recommended
            Amazing Employees
            Drake and Jamison are employees any company would want; they were polite, helpful and overall great guys! Thanks to them for loading our trailer with 20x 6x6’s… A heavy feat! Wonderful experience!
            by
              • Recommended
              Great service!
              My experience with this store was extremely awesome.
              by
                • Recommended
                Great Costumer Service
                Rachel at the front desk was a joy to work with. She helped me solve a problem I was having by walking me through the process step by step. She made it a stress free pleasant experience. A true well rounded professional
                by
                  • Recommended
                  The Grandville #2748 knows how to take care of customers!
                  This store has an amazing designer for all your interior projects! I love my new kitchen and love the bathroom design I just purchased. Great folks and atmosphere.
                  by
                    • Recommended
                    Helpful floor associate
                    Scott spent a lot of time with me helping find just the right product!!
                    by
                      • Recommended
                      Great store, great staff, great experience
                      Building a new house and just remodeled the old one. I can't think of any other place I would rather shop. The folks at the Wyoming HD made it so easy! Thank you
                      by
                        • Recommended
                        Great store
                        Rachel is a awesome person
                        by
                          • Recommended
                          Helpful staff
                          I previously visited HD to purchase a snowblower. I had done my research and narrowed it down to a single model. The associate at HD listened to my decision, asked a couple of questions, and considerately pointed out some other options with concerns that I may have with my decision. He was quite knowledgeable, and I ended up choosing a different model that fit my needs better, for not much more money. The unit has operated quite well for us, and the differences he pointed out have been worth changing my decision. Very helpful...
                          by
                            • Recommended
                            Excellent customer service by April Schmidt
                            April Schmidt provided excellent customer service. She is knowledgeable about the products in her department. Thank you, April
                            by
                              • Recommended
                              KitchenAid dishwasher
                              Purchased a KitchenAid dishwasher a fantastic product. The store associate’s knowledge of the product was outstanding.
                              by
                                • Recommended
                                Thank you!
                                A big thank you to HD for stocking this bathroom replacement fan/motor kit. After a couple trips to local hardware store, they didn’t carry the exact fit that I needed. The part is older and I was only seeing $50-$75 for the part online. Then I saw HD carried it and it was in stock. Made the swap same day and am so grateful!!
                                by
                                  Customer Service
                                  I needed to alter a bathroom ceiling fan to fit the one I was replacing at home. The new one was too big. We (store personnel Brandon and Matt) were able to use the new parts from the new fan to put them into the old housing in order to fit the 37 year-old hole in my ceiling while also being able to boost the power from a 50 to a 70.
                                  by
                                    • Recommended
                                    Great Service
                                    Very pleased with the employees and service!
                                    by
                                      • Recommended
                                      Extra effort
                                      Both employees we worked with were well versed on product, and operation.
                                      by
                                        • Recommended
                                        Friendly Customer Services Team
                                        I shop this Home Depot frequently and I am always amazed at how friendly the employees are. They all seem so happy and willing to assist you with your needs.
                                        by
                                          • Recommended
                                          Wonderful experience shopping at Home Depot!
                                          Home Depot stands behind their products!! How refreshing!!!! Associate, Mark Koldan, was sooooo helpful, knowledgeable, professional, etc..
                                          by
                                            • Recommended
                                            Fully stocked with Milwaukee tools.
                                            The store had everything I needed.
                                            by
                                              • Recommended
                                              Employees were very helpful!
                                              All employees were very helpful and friendly.
                                              by
                                                • Recommended
                                                Excellent service
                                                The Cadillac store was clean and organized and everyone we dealt with was very helpful.
                                                by
                                                  • Recommended
                                                  Gold medal service
                                                  To be honest not the type of service I expect at a big box store but your associate Jack went above and beyond in helping to old idiots select purchase and load up a new grill for you new condo. He is one of the best associates I've run into on any retail store. Courteous helpful knowledgeable all the aspects that make a great experience. I will make it a point to return to this store for any home improvement needs simply because Jack left such a good impression. The store is lucky to have such a capable ambassador
                                                  by
                                                    • Recommended
                                                    Favorite Home Store in West Michigan!
                                                    I shop here for personal and business all the time - it's definitely the best home store in West Michigan! Almost always have what I need in stock, associates are available and willing to help and the cash registers are always staffed so checkout is quick and efficient!
                                                    by
                                                      • Recommended
                                                      Amazing customer service!!!
                                                      I went in the other day to get some paint for a last minute project, and the lady, Emily that works in the Paint department, was so kind and helpful!!! I’m very thankful to have had her for help! She was very knowledgeable on the different kinds of paint and finishes they had! She also helped me pick a paint color for some of my projects and got it ready for me right there! I was in and out and had great customer service!
                                                      by
                                                        • Recommended
                                                        Pricing issues
                                                        Great experience with help throughout the store, but pricing was wrong on multiple garden items and even after showing the tags they refused to honor it saying it was a vendor error.
                                                        by
                                                          Granite Countertops
                                                          Did you know you can purchase granite remnants from Home Depot? April was amazing at helping us pick the perfect look at great savings.
                                                          by
                                                            • Recommended
                                                            Terry was AMAZING
                                                            Terry went above and beyond for us. Such great service and amazingly friendly. He cut some fencing for us with a hand saw. Not something they normally do but he was willing to help and make it work for us.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 456 reviews

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