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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Nov 14, 2019
I was greeted by everyone and the amaryllis I was looking for was easy to find. Also needed to p...
I was greeted by everyone and the amaryllis I was looking for was easy to find. Also needed to purchase a new freezer. Called in a couple weeks ago for info so today I knew what I wanted. The associates were very helpful and happy to help. Chelsea in appliances was knowledgeable and helped me purchase.
by
Verified Purchase
Recommended
Nov 14, 2019
Was looking for a freezer and met Cheryl, she was very friendly and knowledgeable about all kitch...
Was looking for a freezer and met Cheryl, she was very friendly and knowledgeable about all kitchen appliances. She was sorry that the Grandville store only had one upright style freezer on display but showed us what was available on-line and printed off several sheets of information on the freezers for us. She let us know that they would be on sale during the Black Friday event and that then would be the time to buy one, after we choose one. If you are shopping for any major appliance she's the one to see.
by
Verified Purchase
Recommended
Oct 18, 2019
I would recommend Home Depot for certain things only. Ordering online and getting the correct ite...
I would recommend Home Depot for certain things only. Ordering online and getting the correct items can be a nightmare! Item was sent, but wrong color. a knob was ordered and delivered , but it was not in the bag. How does that happen? After ordering another knob, a completely different style and color was sent. Picking and shipping need better training!
Also not fond of the carpet Installing contractors. One guy was hungover and devastated the smell in my bathroom. He never asked to use it, they are not supposed to, to begin with! And he left hammer marks all over our trim. It was resolved, but it should have never happened with a qualified carpet installer. We won’t order carpet from Home Depot again.
Also not happy with the choices of drawer hardware, a lot of it is just outdated and minimal choices in stock to choose from.
Not happy with Home Depot right now.
by
Verified Purchase
Recommended
Oct 1, 2019
Great store clean well stocked, employees friendly and helpful. They have what you need or will o...
Great store clean well stocked, employees friendly and helpful. They have what you need or will order it for you.
The Pro desk is great if you need help with your project they will assist as needed.
by
Verified Purchase
Recommended
Sep 30, 2019
good store
good store
by
Verified Purchase
Sep 27, 2019
This store is always so clean and the associates are so warm and friendly! This store manager is ...
This store is always so clean and the associates are so warm and friendly! This store manager is doing something right! Keep up the great work- I will always shop here!
by
Verified Purchase
Recommended
Sep 23, 2019
Home Depot is a very good service for me/ stores very clean
Home Depot is a very good service for me/ stores very clean
by
Verified Purchase
Recommended
Sep 14, 2019
It was a very busy Saturday at the store. I asked a cashier to get us assistance with keys, she d...
It was a very busy Saturday at the store. I asked a cashier to get us assistance with keys, she did so immediately and then checked with us a few minutes later to let us know she had sent out the request for help. Chase came to help and was very very friendly young man. I appreciate how helpful everyone was on such a busy day.
by
Verified Purchase
Recommended
Sep 10, 2019
this store met our needs. they were willing to order what we needed. we had the help we needed, ...
this store met our needs. they were willing to order what we needed. we had the help we needed, the store seemed clean, people were available to help.
by
Verified Purchase
Recommended
Sep 10, 2019
While installing a deck railing we needed extra items that were not included with our ‘kit’. Than...
While installing a deck railing we needed extra items that were not included with our ‘kit’. Thankfully we were helped by Chase! This young man was knowledgeable, helpful and had superior customer service skills. This Home Depot will be our chosen store for all our home projects because of the exemplary service we received there.
by
Verified Purchase
Recommended
Aug 27, 2019
Employees don’t care. Often pass blame between online and in store. Too many “policies” to make a...
Employees don’t care. Often pass blame between online and in store. Too many “policies” to make any effort to help customers. Products are not handled with care.
by
Aug 13, 2019
We were very pleased with the service we received while shopping for a new refrigerator. Chelsea ...
We were very pleased with the service we received while shopping for a new refrigerator. Chelsea was very informative and found us a better deal than the one we had originally chosen. Everyone there was more than willing to help us with what we needed from the clerk who called for help in the kitchen area which was not his to care for and also checked on us later to make sure we were helped, to Chelsea who handled everything we needed very professionally. It was a very pleasant experience and will surely return there again. Everything looked very presentable there.
by
Verified Purchase
Recommended
Aug 7, 2019
Great store clean. Good selection , If not in stock they special order what is needed. Everyone i...
Great store clean. Good selection , If not in stock they special order what is needed. Everyone is helpful and good knowledge of products in store.
by
Verified Purchase
Recommended
Aug 6, 2019
I have shopped in this store since it has opened and have never seen it look more organized then ...
I have shopped in this store since it has opened and have never seen it look more organized then it does today! Great job Home Depot!
by
Verified Purchase
Recommended
Aug 5, 2019
Amazing staff at this Home Depot! Keep up the great work Jana Store Manager.
Amazing staff at this Home Depot! Keep up the great work Jana Store Manager.
by
Verified Purchase
Recommended
Jul 21, 2019
will be back...everything I needed
will be back...everything I needed
by
Verified Purchase
Recommended
Jul 17, 2019
everyone was very helpful there
everyone was very helpful there
by
Verified Purchase
Recommended
Jul 11, 2019
Excellent customer service as well as well maintained
Excellent customer service as well as well maintained
by
Verified Purchase
Recommended
Jul 9, 2019
Friendly, well educated and trained employees.
Friendly, well educated and trained employees.
by
Verified Purchase
Recommended
Jun 30, 2019
It was very clean and employees were very friendly and helpful
It was very clean and employees were very friendly and helpful
by
Verified Purchase
Recommended
Jun 19, 2019
Associates were friendly and helpful. Nice selection of plants and merchandise.
Associates were friendly and helpful. Nice selection of plants and merchandise.
by
Verified Purchase
Recommended
Jun 18, 2019
The Staff are friendly, courteous and helpful. They genuinely seemed to care, and make the effor...
The Staff are friendly, courteous and helpful. They genuinely seemed to care, and make the efforts to be helpful. I did not get the quick brush off approach. Yes, I would recommend this Store! Everyone was approachable!
by
Verified Purchase
Recommended
Jun 5, 2019
Jennie and Christian went above and beyond to help us... Absolutely love this location!
Jennie and Christian went above and beyond to help us... Absolutely love this location!
by
Verified Purchase
Recommended
Jun 2, 2019
Friendly team
Friendly team
by
Verified Purchase
Recommended
May 29, 2019
Good place to shop
Good place to shop
by
Verified Purchase
Recommended
May 28, 2019
good
good
by
Verified Purchase
Recommended
May 17, 2019
It was easy to find what I needed and the self checkout was easy and when I was $.09 short of fun...
It was easy to find what I needed and the self checkout was easy and when I was $.09 short of funds Zack stepped in and paid it for me. He was the customer service young man at the self checkout. Thank you Zack!!
by
Verified Purchase
Recommended
May 10, 2019
I do not have email but ill say its 5miles further to this store then 54th st n ill go that 5mile...
I do not have email but ill say its 5miles further to this store then 54th st n ill go that 5miles to this store
by
Verified Purchase
Recommended
May 9, 2019
The store is the most friendly Home Depot I've been in
The store is the most friendly Home Depot I've been in
by
Verified Purchase
Recommended
May 9, 2019
I would like to rate this store with 0 stars for service but not an option and do not expect comp...
I would like to rate this store with 0 stars for service but not an option and do not expect competent help if shopping at this location.