#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)233-7534
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4900 Wilson Ave Sw
Grandville, MI 49418
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Customer Store Reviews

  • 4.8 out of 456 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Please keep up the great work!
Please keep up the great work!
by
  • Verified Purchase
  • Recommended
The store was well organized and very clean. Customer service was excellent!!!
The store was well organized and very clean. Customer service was excellent!!!
by
  • Verified Purchase
The stlre was clean bright and welcoming....i didn't stand arpund looking for help I was assisted...
The stlre was clean bright and welcoming....i didn't stand arpund looking for help I was assisted by Annissa who made my entire to do list get tah-done. Her product knowledge have me confidence in The quality of product I was buying and her willing to help me talk thru a project made me less anxious about getting started . Customer service is difficult sometimes but the attitude and friendliness of all the staff I came in contact with makes me more willing to drive all the way across town . Excellent staff
by
  • Verified Purchase
  • Recommended
Tamara was super helpful and I was able to find what I was looking for and check out quickly. You...
Tamara was super helpful and I was able to find what I was looking for and check out quickly. Your store also had a gazillion carts in rows waiting for me right where I could use them, unlike the other stores I had visited that day. Big win, because you focus on the little things!
by
  • Verified Purchase
  • Recommended
This is my go to store!
This is my go to store!
by
  • Verified Purchase
  • Recommended
the people there were very nice and helpful
the people there were very nice and helpful
by
  • Verified Purchase
  • Recommended
The store was clean. I was able to find the product I was looking for by using the website and ba...
The store was clean. I was able to find the product I was looking for by using the website and bay locations. I was not greeted by, nor did I have any interaction with store associates, including those that were in the same aisle. Not sure why moderators flagged my original review and rejected the nickname FredTheFantastic.
by
    • Recommended
    The helpful employees helped us find and easily purchase everything we needed. We will be back! ...
    The helpful employees helped us find and easily purchase everything we needed. We will be back! Nice, clean store.
    by
    • Verified Purchase
    • Recommended
    Exceedingly helpful and friendly staff. Clean store and operation. Products were easily located. ...
    Exceedingly helpful and friendly staff. Clean store and operation. Products were easily located. Will return!
    by
    • Verified Purchase
    • Recommended
    Chris in the door section is way legit. He's a rad dude, great knowledge and went above and beyon...
    Chris in the door section is way legit. He's a rad dude, great knowledge and went above and beyond! Give this guy a raise!
    by
    • Verified Purchase
    • Recommended
    The employees here try hard! They are great and go above and beyond!
    The employees here try hard! They are great and go above and beyond!
    by
    • Verified Purchase
    • Recommended
    Excellent assortment of products at a fair price.
    Excellent assortment of products at a fair price.
    by
    • Verified Purchase
    • Recommended
    STAFF VERY FRIENDLY AND HELPFUL. CLEAN STORE. AWARE OF COVID PRECAUTIONS
    STAFF VERY FRIENDLY AND HELPFUL. CLEAN STORE. AWARE OF COVID PRECAUTIONS
    by
    • Verified Purchase
    • Recommended
    Friendly staff always greet me with a smile. Brandon has helped us numerous times finding everyth...
    Friendly staff always greet me with a smile. Brandon has helped us numerous times finding everything we need and providing us with home improvement advice.
    by
    • Verified Purchase
    • Recommended
    Great prices and staff members are always ready to assist!
    Great prices and staff members are always ready to assist!
    by
    • Verified Purchase
    • Recommended
    I have shopped here many times and each time have found what I need and have been treated very we...
    I have shopped here many times and each time have found what I need and have been treated very well by the Home Depot Employee's
    by
    • Verified Purchase
    • Recommended
    Today I attempted to use the self checkout but after scanning my first item an employee took the ...
    Today I attempted to use the self checkout but after scanning my first item an employee took the scanner out of my hand and scanned an item on the bottom of my cart. Considering Coronavirus protocols, I did not want to be touched, nor did I need assistance. After scanning all of my items, Teri took the wand from me again and rescanned all of my items, lifting each out of the cart even though all the barcodes were facing up. I had asked her several times to maintain a 6ft distance per state and CDC Coronavirus social distancing guidelines. There was no reason for her to touch me or my merchandise. I felt like I was being accused of shoplifting, and was very uncomfortable with her complete disregard for safety protocols during a pandemic. All of my items had been properly scanned, and even though she insisted on watching me, she was unwilling to do so from a reasonable distance. Very disturbing that I had to ask her to back off several times when she was making direct contact with me. The manager and I watched her do the same to the next 2 customers and nothing was done about it. The cashiers at this location consistently irritate me, as I am perfectly capable of using the self checkout without being told every step of how to do it and having someone over my shoulder watching or slowing me down from checking out. Very disappointed that customer safety is not a priority at check out during a pandemic, the way it is at every other store I have needed to go to.
    by
    • Verified Purchase
    After trying to find sales help to purchase a washer and dryer in other home improvement stores, ...
    After trying to find sales help to purchase a washer and dryer in other home improvement stores, we were quickly approached by a sales associate at this Home Depot. She was knowledgeable and patient as she explained the pros and cons of the different brands and was an awesome resource for us in our appliance purchases. She appeared to truly want to help us find the right appliance for our needs.
    by
    • Verified Purchase
    • Recommended
    The store is clean and also the cashier and customer service are so helpful
    The store is clean and also the cashier and customer service are so helpful
    by
    • Verified Purchase
    • Recommended
    Judy was our sales person. She was very friendly and helpful. Judy was very respectful to my reti...
    Judy was our sales person. She was very friendly and helpful. Judy was very respectful to my retired military husband and went beyond the call of duty to thank him for his service.
    by
    • Verified Purchase
    • Recommended
    If you’re looking for hardware David is your man! Answered all my questions and helped suggest th...
    If you’re looking for hardware David is your man! Answered all my questions and helped suggest the right tools I’d need. I would definitely recommend this location!
    by
    • Verified Purchase
    • Recommended
    If you have any kitchen projects, I would definitely recommend working with Anita Balboni. She i...
    If you have any kitchen projects, I would definitely recommend working with Anita Balboni. She is part time, but definitely worth the wait for getting an appointment with her. She has been amazing to work with in helping me design my dream kitchen!
    by
    • Verified Purchase
    • Recommended
    Love the home depot. Great pro desk and hassle free returns!
    Love the home depot. Great pro desk and hassle free returns!
    by
    • Verified Purchase
    • Recommended
    Our Cashier Julianna was super friendly and nice.
    Our Cashier Julianna was super friendly and nice.
    by
    • Verified Purchase
    • Recommended
    Good selection, plenty of stock. Actually had employees come up and ask if they could help me. Th...
    Good selection, plenty of stock. Actually had employees come up and ask if they could help me. They gave me good advice on things I have never bought so I could choose the correct one for me. I LIKE that!
    by
    • Verified Purchase
    • Recommended
    Store was clean always has helpful people.
    Store was clean always has helpful people.
    by
    • Verified Purchase
    • Recommended
    GREAT STORE CLEAN AND WELL ORGANIZED. Employees are all friendly and helpful.
    GREAT STORE CLEAN AND WELL ORGANIZED. Employees are all friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    I have been working on getting flooring installed at my new home and Home Depot made it berry eas...
    I have been working on getting flooring installed at my new home and Home Depot made it berry easy. They had lots to choose from and a great team that could answer every and all questions I threw their way. I was very happy and ended up buying flooring for three of my rooms with free installation. I will be coming back for the Kitchen next. Great customer service!
    by
    • Verified Purchase
    • Recommended
    I was very satisfied with everyone I came in contact with at this Home Depot location during my s...
    I was very satisfied with everyone I came in contact with at this Home Depot location during my search for all new home appliances. It actually worked out and I purchased all of them during this process. A big thank you to all the employees at this location!!!
    by
    • Verified Purchase
    • Recommended
    I bought my bathroom sink there .. It was the marble Winter Mist sink/countertop in one..It is so...
    I bought my bathroom sink there .. It was the marble Winter Mist sink/countertop in one..It is so beautiful and have had so many compliments..
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 456 reviews

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