#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)599-5274
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2001 Belvedere Rd
Waukegan, IL 60085
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 321 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Home Improvement Profile
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Showing 1-30 of 321 reviews
Shopping experience
I live in town , and I shop here almost every day , I have never had any trouble finding what I need , and customer service is always helpful if I have a question ..
by
    • Recommended
    My experience
    I was really impressed by the assistance i was given and the patient that the staff had while giving me options on what to buy. Thanks to Kitchen and Bath Consultant.staff.
    by
    • Verified Purchase
    • Recommended
    great store
    everything was well placed. I was able to find things exactly where I need them. Mary was very helpful. the cashiers overall was very wonderful they made me feel like I was family
    by
    • Verified Purchase
    • DIY
    • Recommended
    The best
    This is a wonderful store the cashiers are amazing
    by
      • Recommended
      Excelant Store Experience
      All Associates Very Attentive, Knowledgeable, Store Had ALL That We NEEDED !,= " Happy Customer :) "
      by
      • Verified Purchase
      • Recommended
      WONDERFUL EXPERIENCE
      GREAT EXPERIENCE MIGUEL AT THE PRO DESK AND LESLIE AT THE SERVICE DESK GREAT ASSOCIATE AND WONDERFUL EXPERIENCE
      by
      • Verified Purchase
      • DIY
      • Recommended
      great helpfull employees
      juan and leslie are very attentive to my needs and helpfull
      by
      • Verified Purchase
      • Pro
      • Recommended
      GREAT SHOPPING EXPERIENCE
      THE STORE WAS AND ALWAYS IS A GREAT PLACE TO SHOP FOR YOUR HOME IMPROVEMENT NEEDS. THE SALES ASSOCIATES FROM DIFFERENT DEPARTMENTS HAVE ALWAYS BEEN COURTEOUS AND HELPFUL. NO MATTER HOW BIG OR SMALL YOUR PURCHASE, YOU GET THE SAME SERVICE AND ASSISTANCE!!!!
      by
      • Verified Purchase
      • DIY
      • Recommended
      Exceptional Service
      The store associates were so helpful! They directed to me where I could find multiple items and then I got to the checkout and Rosemary was such a delight! It truly makes a difference when someone takes the time to ask how you are doing and does so with a smile on their face.
      by
      • Verified Purchase
      • Recommended
      Excellent store organization
      When I walk in the store I know what I want and always find it. Store is calm and clean.
      by
        • Recommended
        Great Store experience
        my in-store experience, i was received very professionally by Ode11. this staff knows the business, products and the surrounding community and allowed by to continue with my DIY Project by offering suggestions and tips during my purchase.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Awesome Customer Service
        Great Customer Service. Very Knowledgeable In Their Product. Always Ready To Help.
        by
        • Verified Purchase
        • DIY
        • Recommended
        great store experience
        The cashier's are respectful. They approach to you nicely and ask's for any assistance.
        by
          • Recommended
          The breath and depth of product is great. website very helpful in all aspects. Overall experience Great.
          I was very happy with product selection and associate assistance.
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great Associates
          Store associates are very friendly and very helpful
          by
            • Recommended
            Fabulous Store experience. In and Out.
            Associates where helpful and Checkout was fast. Thanks Waukegan
            by
            • Verified Purchase
            • Pro
            • Recommended
            GREAT EXPERIENCE HELPFULL ASSOCIATTES
            the store was great ambiance and very helpfull associates
            by
              • Recommended
              Great store visit
              I was very happy with the help I received today. In the floor and tile department the merchandise I was looking for was not on the shelf. The associate scanned and said it was in stock, she found it on the riser and got it down for me.
              by
              • DIY
              • Recommended
              Come for the product...RETURN because of the service!
              Product was easy to locate and obtain, Sales associates were friendly, congenial, helpful, attentive, and professional
              by
              • Pro
              • Recommended
              Above and beyond customer service
              My associate, Sam, was Knowledgeable, friendly, and willing to help me during my visit. I have been to all of the home depot in the area (among others) and my experience today ranks as one of the highest. I usually don't write comments, but I had to say something.
              by
                • Recommended
                Best Customer Service!
                Always providing great customer service, Ravi has really turned the store around with more merchandise, re-arranging some of the shelves to display products, and always available to resolve issues. Miguel, Greg, Wayne, Maria at the Pro Desk, always friendly, work fast to get answers, coordinating with vendors. Larry always available to assist in purchasing. Doug is great with knowledge on paint. Jerry is wonderful! Manny is always ready to go!
                by
                  • Recommended
                  Shopping at my favorite store
                  Everything was fantastic as always I always enjoy shopping at homedepot.You can always find what you are looking for at affordable prices.
                  by
                    • Recommended
                    Great Service
                    Fred and Sandy were amazing, when I go back to that location I will look for them.
                    by
                      • Recommended
                      Great Store Experience!!
                      I had more help from every department than I ever had in any store.
                      by
                        • Recommended
                        in store
                        the store was organized and clean the associate was very frienndly
                        by
                          • Recommended
                          Larry the Cable Guy
                          If you go to this Home Depot you're sure to run into Larry the cable guy, he's always looking for somebody to help.
                          by
                            • Recommended
                            Waukegan store
                            Store personnel are always extremely helpful and if they cannot help, they will find someone to assist me. Greg, Larry , Wayne and Marleen always go out of their way to ensure customer satisfaction.
                            by
                            • Pro
                            • Recommended
                            greg at the pro desk
                            i HAVE BEEN SHOPPING AT THE WAUKEGAN HOME DEPOT STORE SINCE IT OPEN AND GREG AT PRO DESK HAS ALWAYS HAD AND STILL DOES A AWESOME ATTITUDE WHEN PERFORMING HIS DUTIES ALWAYS WILLING TO HELP WITH ANY LITTLE OR BIG JOBS ! I WOULD HOPE HIS SENIOR LEADERS WOULD RECOGNIZE HIM FOR ALL HE IS DOING AND DONE !
                            by
                            • Pro
                            • Recommended
                            Ease surfing the store for materials needed
                            I found it so easy to look for parts or materials I needed for repairs required. If I am not sure the locations for such item/s the associates were always available and happy to assist me.
                            by
                            • DIY
                            • Recommended
                            Ridgid
                            Twice now I've gotten great service and sale product information from visiting vendors! I just got a great deal on some Ridgid batteries with a lifetime warranty. Awesomeness!
                            by
                            • DIY
                            Showing 1-30 of 321 reviews

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