Reviews for Aberdeen #8964

The store was busy as to be expected right before spring hits! The staff Abby and Kevin from the Building Materials department went above and beyond to help me sort out the bad lumber and stack the good on my carts with me which took 30 minutes . Super grateful for their hard work and excellent customer service. The only troubling moment for me was the cashier who did not share the companies customer service values. She shouldn't have been rude to me for asking a question about buying product that was not in stock although it said you had several in stock, she did not ask if I needed help with my three carts for load out and no "thank you for shopping with us today or bye." She just walked away.

Everyone was very friendly and helpful. There was not one person who was pushy or who seemed to try to get us to buy more than we actually needed. A very pleasant visit and a very clean store. I appreciate that in a store.

My experience at this store was excellent! We were helped almost immediately and we were able to find everything we needed. Great stock of products and great employees!

The new cashier is trash and she xoes not deserve to be there she does not treat her custoners right and she needs to go

Good location and excellent parking. Long time staff very helpful. Only gave it 4 stars because I would like to see this location enlarged to same size as the HomeDepot in Lacey and SouthCenter wa.

I recommend the home depot store, but the customer service I got while doing a return was rediculous, he acted like I was lying about the item not working and acted like the refund was coming out of his pocket.

Each one of the several service representatives I interacted with were helpful and genuinely friendly. I actually feel comfortable visiting this store now despite not knowing anything about tools/handyman-ning/doing-it-myself. The people who helped me helped to make me feel more confident in being able to do work around my home.

The associates were very friendly and helpful.

Mike in lumber cutting went above and beyond his customer service duties to retain us as a customer they were very busy at the store but he took the time to it's today and his wonderful customer service knowledge and help us despite being very busy he was very professional very friendly and he made shopping at the store are a very joyous experience for a thank you we will definitely be coming back to the store because of him thank you again.

The store associates were incredibly friendly and helpful.

I am in CA and needed help remodeling a bathroom for a friend in WA. I called and I received amazing support from an associate. She worked hand in hand with me via computer to select the items, and then I was able to place the order directly with her. Then she taught me how to order some items on line also. She made the experience extremely easy and stress free. She was totally customer focused and it was greatly appreciated.

yes clean and very busy its the only store in Aberdeen Washington I live in Ocean Shores ; Little over 20 miles to Home depot . Am not trap here I can go to Olympia and shop at other hardware stores (1 and 1/2 hour ) its my desire , bottom line you have it or not (Good) if not then as a consumer will shop for that product, else wear Physical or go online ; Been there did that . Bob

The store has followed mandates and safety regulations very seriously. The employees are very helpful and kind. My cashier was Cathy today and she was very nice and took very good care of me.

Very rude person in installed carpet will not buy my carpeting and laminate at this store

A jewel in the rough of it wasn't for our local homedepot... I don't know how I would get by living on the harbor. Always friendly and helpful and if they don't have it, they'll get it.

Good location, not the largest HomeDepot I have shopped at but a decent size.

great customer service

great staff. Very helpful with a difficult installation.

Clean store, items in stock, and friendly employees.

I am grateful for the Aberdeen Home Depot. We shop there every week. I appreciate the friendly staff and their knowledge to help us with our building needs. We hope everyone stays safe. Thank you for all your do for all of us. See you soon!

They could keep the paint accessories better stockes, such as scrapers. They could stocka better selection of wood screws.

I like this store....generally have a good experience.....but this time I got bit by technology! Home depot needs to do a better job of communicating on their website that their inventory does not reflect actual inventory for sale.....since floor/demo tool models cannot be sold. I went in to pick up a saw but the only one in the store, was the floor model. The website indicated that there was one there for pick up.....but not so.

Employees were all very nice and knowledgeable. They were also available for questions and assistance. Not to mention their great houseplant selection!

AWESOME EMPLOYEES

Aberdeen store is currently VERY Very busy and EXTREMELY under staffed.. lots of stock and return items on carts in middle of isles.. Be patient..

This store Rocks down here in Aberdeen ,Wa ,store #8964 They are on top of their game when it comes to being very clean during this heart breaking Covid-19 .. my prayer's go out to all that have lost anyone during this ?!???" Covid-1" WE WILL as Americans make it through this .." God Bless

If you are in need of tool rental, this IS the place to go. They've got a guy named Gordon in the Tool Rental department who is top notch. The equipment is in really good shape. Compared to the beat up stuff that's available at the other rental places, getting it from here is a no-brainer. I've rented top of the line equipment from this Home Depot for cheaper than it would be to rent junk from the other local places on the harbor. Just the professionalism of the staff is worth it.

Great employees, great customer service. Very clean bathrooms and store,. Pet friendly.

Even though everyone was very busy we got all the help we needed. Thank you.

The Aberdeen store is a large, complete store. I did have trouble finding product locations within the store (store map marked with product locations) on the internet, but I am a old guy and found what I needed by checking with customer service. Good store; very good staff!