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Filter Reviews By:Rating, Profile, Gender, Age (616)
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Showing 1-30 of 616 reviews
Feb 5, 2022
Great Customer Care at checkout
The above comments were from the Cartersville, Ga. store. Cashier APRIL was so helpful in checking me out and answering my questions...I give her 5 STARS!!
by
Recommended
Jan 30, 2022
Great employees
I have gone 2 days in a row to get fire wood and the employees are very nice and very helpful there.
by
Recommended
Dec 29, 2021
store decor
The front of the store is so attractive and decorated with lovely plants from the garden shop
by
Recommended
Dec 21, 2021
LED bulbs light up your life!
It is amazing the difference that a new light bulb can make! The old light bulbs in my over the stove microwave would burn out frequently. I went to Home Depot to get a new one and the associate, Roland, discovered that it was the wrong voltage. After looking at the various options, I purchased new LED bulbs that will save energy costs, last longer, and definitely provide more light for cooking. Thanks Home Depot
by
Nov 19, 2021
Great Staff
The staff at this store was more than helpful and friendly. Michael L. was particularly attentive, and we were grateful for his knowledge.
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Recommended
Nov 12, 2021
1st Place Store
Best store I've ever been in!
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Recommended
Nov 7, 2021
Good guys
I have to say Tom and Gary in plumbing have always been very helpful to me anytime I needed help.
by
Recommended
Sep 24, 2021
great employees
The employees are fantastic. They see a puzzled look on your face and ask how they can help. Wonderful customer service.
by
Recommended
Jul 30, 2021
A young woman by the name of Sally really has her employees bought in to giving customers the bes...
A young woman by the name of Sally really has her employees bought in to giving customers the best satisfaction they can have. I drive out of my way to go to this specific Home Depot over closer stores.
by
Verified Purchase
Recommended
Jul 16, 2021
"Pro" employees were horrible. Embarrassingly NOT professional at all! I needed ringing up the fe...
"Pro" employees were horrible. Embarrassingly NOT professional at all! I needed ringing up the few items I COULD find there. Someone is either not restocking the shelves or not ordering inventory. Neither two "Pro" girls talking to each other were receptive to me getting rung up. Had to ask them for service.Rolled their eyes and asked if I was a "Pro" or regular customer. They pointed me to the ONE OPEN regular register who had a line of three people. I shuffled over there. As I did, another man did the same, stating he is a regular customer, and after she motioned the other register, he said something to her that was inaudible and after rolling her eyes she opened it. Why!? How is it okay to not have stock, not have employee help around to help me get what I need, and why is there no one wanting to understand customer service anymore!? I felt unwelcomed and therefore, will not be returning. If anyone ever mentions going to The Home Depot, I will be certsin to tell them all about this experience and how awful it made me feel.
by
Verified Purchase
Jul 6, 2021
Went I walked into that store I felt so good they were so family from beginning to end I loved it
Went I walked into that store I felt so good they were so family from beginning to end I loved it
by
Verified Purchase
Recommended
Jul 4, 2021
Bought stain to work on deck with lid was not closed well. Spilled over me and my vehicle when l...
Bought stain to work on deck with lid was not closed well. Spilled over me and my vehicle when loading.
by
Verified Purchase
Jul 3, 2021
Carole is amazing. Store is clean and always has what I need in stock.
Carole is amazing. Store is clean and always has what I need in stock.
by
Verified Purchase
Recommended
Jul 2, 2021
A store associate named Francis went over and above to help me and an older gentleman find the la...
A store associate named Francis went over and above to help me and an older gentleman find the lawn mower we needed and a good price .
by
Verified Purchase
Recommended
Jun 15, 2021
The Store Employees at this store are great and always willing to give you the best customer serv...
The Store Employees at this store are great and always willing to give you the best customer service. I would recommend this store to my friends and family.
by
Verified Purchase
Recommended
Jun 11, 2021
Be sure to tell the cashier that you have a military discount if it applies at check out as the H...
Be sure to tell the cashier that you have a military discount if it applies at check out as the Home Depot cashiers do not ask if you may qualify for the 10% military discount.
by
Verified Purchase
Recommended
Jun 11, 2021
Friendly, professional and really helpful staff!
Friendly, professional and really helpful staff!
by
Verified Purchase
Recommended
Jun 9, 2021
The front end employees were extremely helpful and welcoming. Super sweet people. Jenna, Noah and...
The front end employees were extremely helpful and welcoming. Super sweet people. Jenna, Noah and Bobby were the real MVPs!!!
by
Verified Purchase
Recommended
May 28, 2021
Associates are always kind and helpful!
Associates are always kind and helpful!
by
Verified Purchase
Recommended
May 24, 2021
Good, Clean, and friendly customer service
Good, Clean, and friendly customer service
by
Verified Purchase
Recommended
May 15, 2021
I'm replacing the annuals I usually plant with perennials. I found everything I wanted on this t...
I'm replacing the annuals I usually plant with perennials. I found everything I wanted on this trip plus more. Their selection was great!
by
Verified Purchase
Recommended
May 10, 2021
Exceptional Above & Beyond Customer Service Experience! Highly Recommend!
Exceptional Above & Beyond Customer Service Experience! Highly Recommend!
by
Verified Purchase
Recommended
May 7, 2021
Customer Care is always evident and genuine. Pleasant shopping experience best in the Acworth are...
Customer Care is always evident and genuine. Pleasant shopping experience best in the Acworth area. Thanks so much.
by
Verified Purchase
Recommended
May 2, 2021
Always enjoy shopping at this store.
Always enjoy shopping at this store.
by
Verified Purchase
Recommended
Apr 16, 2021
When it comes to immediate needs, HomeDepot is unmatched. Always up-to-date inventory solves my p...
When it comes to immediate needs, HomeDepot is unmatched. Always up-to-date inventory solves my purpose to come by. Repairs to equipment have been a priority for me; quite reliable.
by
Verified Purchase
Recommended
Apr 14, 2021
Speaking from my recent experience in Garden Dept. Poor selection of popular plants, azaleas, hy...
Speaking from my recent experience in Garden Dept. Poor selection of popular plants, azaleas, hydrangeas, impatients and perinneals, loads of pansies?—left over inventory? Much higher prices than in the past. Not enough staff for help & only one cashier on a busy Saturday. Sat in line for pick up of mulch, potting soil, etc, for 20 minutes (no exaggeration) with only one vehicle in front of me who got a lot of mulch, but saw only one guy working. Purchased topsoil, but was told they were out at pickup. Who runs out of topsoil this time of year? Went to cashier for credit who sent me to Customer Service & when I went inside there were 6 people in line with, again, a lone cashier. With the threat of boycotting and a store down the street with ample inventory, help and better prices, they need to step it up! So I would not recommend this store for your gardening needs.
by
Verified Purchase
Apr 6, 2021
The store is well organized and easy to shop. The associates are knowledgeable about their areas ...
The store is well organized and easy to shop. The associates are knowledgeable about their areas of work.
by
Verified Purchase
Recommended
Mar 22, 2021
Clean, organized and good customer service.
Clean, organized and good customer service.
by
Verified Purchase
Recommended
Mar 9, 2021
Store cleanliness and product availability is such a low bar for The Home Depot. That should be r...
Store cleanliness and product availability is such a low bar for The Home Depot. That should be reserved for Wal-Mart. Customer engagement along with a positive attitude goes a long way. Please take that into consideration.
by
Verified Purchase
Mar 8, 2021
I highly recommend this HD store simply because their associates go well above and beyond custome...
I highly recommend this HD store simply because their associates go well above and beyond customer service expectations! Especially the Prodesk! The store is well stocked and well organized. And is as clean as a building supply store can be.