#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(952)997-9362
Tool & Truck Rental(952)997-9368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15101 Flagstaff Ave
Apple Valley, MN 55124
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Customer Store Reviews

  • 4.7 out of 526 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (526)
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Showing 1-30 of 526 reviews
Excellent customer service!
I had a big project replacing carpeting and flooring in an entire townhouse. I was so fortunate to meet Carole in the flooring department. She was so knowledgeable and helpful. She got us set up with the flooring, the carpeting and padding and the installation teams and everything went off without a hitch. She was there every step of the way if we had any questions. She is now my go to person for any future flooring needs.
by
    • Recommended
    1st Visit to Home Depot
    Their flower & plant selections were wonderful. Went during the week & it was quite crowded, but still easy to shop. Self checkout was easy to understand and prices were incredibly affordable!
    by
      • Recommended
      Best employee
      I highly recommend going to the store and ask him to work with Beau. He was extremely helpful and very knowledgeable about every question I asked. I will be going to the store and asking for him from now on.
      by
        • Recommended
        Very helpful!
        Dave in the garden center was so helpful. He really took the time to help us and explain different options for rabbit repellents! We appreciated his help so much.
        by
          • Recommended
          Great Service
          I had Jae’vion to assist me in my purchase and he is an awesome sale person!
          by
            • Recommended
            Excellent service!
            Total excellent service all the way while purchasing shelves. Very helpful and friendly. Highly recommended!
            by
              • Recommended
              New kitchen cupboards-so helpful
              I purchased kitchen cupboards. Hands down best price and service. Working with Steve was easy, took all the time I needed.
              by
                • Recommended
                Checkout employees wont leave me alone
                I go to self checkout to buy my things and move on. I constantly am asked "Did you find everything ok?", "Did you find everything you need?", "Do you want to sign up for a credit card?". Just leave me alone and dont ask stupid questions.
                by
                  Great Customer Service
                  Had an excellent experience working with Jenn in the Kitchen Design Department. She walked us through all of our options and provided great guidance on our kitchen design for our new home.
                  by
                    Excellent service, quality products and great prices
                    Home Depot has been my "go to" for my hardware and home improvement. This location is awesome.
                    by
                      • Recommended
                      Nice visit
                      Carol at the Apple Valley store was great. Very friendly and so helpful!
                      by
                        • Recommended
                        Everything locked up
                        Went to buy electrical wire. Everything is locked up. Had to track down an associate. Associate then tells me he has to accompany me to the register and another associate has to ring me up. Really? Are we in the fifth grade? I used to like shopping in this store but getting help or finding items is getting next to impossible.
                        by
                          Don't worry check your Snapchat while I wait to be checked out.
                          Seriously get off the phone while you're at work.
                          by
                            best customer service person . Dave in the garden center
                            if you are in the garden center ask for dave if you need help on a product. wonderful person
                            by
                              • Recommended
                              Garden
                              Dave from the Garden Section was very helpful. He has great customer service skills and highly knowledgeable. My cashier Carol was also very welcoming.
                              by
                                Love the store in Apple Valley!
                                I came to the Apple Valley Home Depot on a Saturday, and it was an extremely pleasant experience. They had everything I needed, and an employee named Tom helped me with a problem at the register. He got it straightened out very quickly and had a great smile on his face! Will be coming to this location every time from now on.
                                by
                                  • Recommended
                                  Very friendly staff
                                  Lots of people asking if I needed help. Other stores you have to search for staff.
                                  by
                                    Great Experience and Customer Service
                                    My experience with the help I received from Dave in Gardening and Carol checkout was so wonderful; this is my "go to" store from now on!
                                    by
                                      • Recommended
                                      Manager Dan is THE BEST!
                                      If you want an experience, that will bring you joy throughout the day, find manager Dan, and utilize him at the Home Depot. He is so kind and fun and personable and knowledgeable. I’m so glad I ran into him, and I highly recommend! Just look at all the gold stars on his apron. That is from people writing reviews just like me.
                                      by
                                        • Recommended
                                        Super helpful associates!
                                        Bart helped us in plumbing and was incredibly helpful! We love the driver carts at this store for our kids.
                                        by
                                          • Recommended
                                          Great products
                                          I choose Home Depot over other home improvement stores because their products have always been great. Sales associates provide expert assistance.
                                          by
                                            • Recommended
                                            So Disappointing and Lack of Integrity at Home Depot!!
                                            Went to return some chairs we bought online for $469 each that said 90 day return policy along with the other furniture we purchased. At the store we find out those same chairs are now $189 and only 30 day return policy. Home Depot refused to price match and would only do store credit for the chairs. Terrible policy and awful to now say it is 30 day return policy when other furniture is 90 day return policy!!! Also, how awful to refuse to at least refund us the difference in the price of the chairs. So Gross! My husband went back and returned the other furniture we bought that had a 90 day return policy. How disappointing to be taken advantage of and the inconsistent return policy is a lack of integrity. Home Depot is awful!!!
                                            by
                                              Great service
                                              In the Garden Center shopping for plants and everyone was so friendly, and Employees very helpful
                                              by
                                                • Recommended
                                                Dave in Garden area
                                                Dave in the garden area gave me White glove service. Very knowledgeable, friendly and helpful. I appreciated the one on one help that he gave me to get me in and out as quickly as possible since I was in a time crunch shopping over my lunch break.
                                                by
                                                  • Recommended
                                                  My opinion
                                                  Great service and great products
                                                  by
                                                    • Recommended
                                                    Great Prices and Service!
                                                    We just needed to replace our table saw. We did lots of research and found that of all the options, HomeDepot was the best in quality and price. But what was really great was each person that helped us was patient and kind and very helpful. Thanks to the cashier Dan, and 2 guys who loaded our Table Saw - Wyatt and John. I only wish I caught the older gentleman's name that helped us decide which Saw was best! Great Service!
                                                    by
                                                      • Recommended
                                                      Exceptional Customer Service!
                                                      My husband and I forgot our wallets and our cashier went out of his way to find my husbands account also was able to verify his license to pull up his Home Depot card and pay for the staff we had just bought with out having to go back home. Now this is how you do customer service. Kuddos to Ayman for happily being able to go above and beyond!
                                                      by
                                                        Check out person
                                                        Blake did a great job helping us check out and was very friendly.
                                                        by
                                                          Friendly Staff
                                                          The staff at the Apple Valley store are incredibly kind and helpful. They truly go above and beyond!
                                                          by
                                                            • Recommended
                                                            Best Home Improvement Store Around
                                                            They always have what I need in stock. Friendly. Fair pricing. Prime location. Only thing is, other people know it’s there!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 526 reviews

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