#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(952)997-9362
Tool & Truck Rental(952)997-9368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15101 Flagstaff Ave
Apple Valley, MN 55124
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Customer Store Reviews

  • 4.7 out of 526 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (526)
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Showing 1-30 of 526 reviews
Great custumer service
Best store and best team work.
by
    • Recommended
    Friendly and helpful employees
    Just got helpful advice and guidance for my project. Good explanation of pros and cons of different materials
    by
      • Recommended
      Helpful in Garden
      Dave in Garden was extremely helpful this morning! I was looking for an affordable grass seed to use with my students for a growing experiment in my classroom, and he walked me through my options and helped me decide which would be best for my needs. He was knowledgeable, friendly, and helpful.
      by
        • Recommended
        Kitchen cabinets
        If you need cabinetry Jen is a fabulous designer at this Home Depot. She has excellent communication skills and is a wiz at design.
        by
          • Recommended
          Great Experience
          Worth shopping at this store. They have knowledgeable employees who are willing to take the time to answer your questions and make recommendations to help you make the right purchase at the right price.
          by
            • Recommended
            Creppy employs
            Lady was about 60 peeking over my shoulder as I scanned my items. I felt unsafe and uncomfortable
            by
              Walk Dogs while you shop
              I love walking my dogs early am. I also can get all my cleaning and painting supplies at the same time. Every employee is friendly and knowledgeable.
              by
                • Recommended
                Great customer service!
                This is not about a product, but the excellent customer service we received. Thank you Ashley F. for your patience, kindness, and help!
                by
                  • Recommended
                  Great place
                  Excellent service as always
                  by
                    • Recommended
                    Top notch customer service!
                    I had a unique issue, where I ordered $2000 of fencing materials, and intended to use a 10% off coupon, but could not locate the coupon. After delivery of the materials, I brought the coupon to the AV, MN store. Sam A. assisted me. It took about 30-45 minutes to achieve the outcome I had desired, but Sam relented, and a $200 credit was issued to my HD credit card. Sam A. deserves recognition, a raise, and promotion! His attitude is friendly, upbeat and professional. CLERK: Sam A., Title: Manager
                    by
                      • Recommended
                      Great staff
                      I find that home improvement stores are very intimidating. It's hard to know where anything is and what exactly anything is. The staff there are amazing. They always greet you and always willing to point you in the right direction. There's always people in the departments that help you make a good decision.
                      by
                        • Recommended
                        Christmas Tree
                        We had a great experience getting our tree this year. The staff made it special and memorable and we learned a lot about how to care for our tree.
                        by
                          • Recommended
                          Awesome Customer Service from Managers to Checkout
                          Purchased ladders for indoor/outdoor use. Helped Load, Tie Down 30 minutes max in and out on a Black Friday. Definitely, going back when I need additional items.
                          by
                            • Recommended
                            Great Home Depot location
                            I like shopping at this home depot because it's very clean and the staff are friendly and helpful.
                            by
                              Helpful assistance
                              I saved a lot of money fixing my h/w heater with the help of Travis.
                              by
                                • Recommended
                                Gardening
                                See Dave in gardening for all your gardening needs.
                                by
                                  • Recommended
                                  Dave in Garden was amazing!
                                  Dave in Garden was amazing. He helped me choose the correct seed for my lawn.
                                  by
                                    • Recommended
                                    AV Depot convenience
                                    Even the parking lot is convenient…I always get in and out fast, the live goods are always alive, the returns cashiers are sharp, everything in stock and good people
                                    by
                                      • Recommended
                                      Best employees!
                                      I went to the Apple Valley Home Depot to find materials to fix my paper cutting board. Immediately when I walked in I was greeted by Nick and Joel. After helping me find the right materials we went over to the Tool Renter area to have another Nick cut and size my materials. Once ready, the three employees helped me fix my cutting board right on-site. It was a 10/10 experience.
                                      by
                                        • Recommended
                                        Exceptional Customer Service/ Dave & Carol
                                        Garden center employees far exceed my expectations fo customer service and satisfaction.
                                        by
                                          • Recommended
                                          Best store ever!
                                          Associates are nice and helpful! Love this place.
                                          by
                                            • Recommended
                                            A great Store Friendly staff willing to go above and Beyond
                                            Carole in Flooring at the Apple Valley MN store assisted me with a successful warranty claim. She went Above and Beyond. She also expressed what a great Place the Apple Valley Home Depot was to work at.
                                            by
                                              • Recommended
                                              Understaffed and staff not well-trained
                                              The price labeled by the toilet I bought did not match the price at checkout. It took 20+ minutes, being charged incorrectly, and refunded incorrectly before I left. Employees are stressed and not well-versed in how to discount an item incorrectly priced. They were trying hard, though. I feel for them.
                                              by
                                                Great staff and always have what we need
                                                This store is the best when you need advice or are looking for something!
                                                by
                                                  • Recommended
                                                  Thankful for military discount
                                                  Bought 75 bags of mulch was happy with price and kindness shown to me.
                                                  by
                                                    • Recommended
                                                    Dave in gardening
                                                    Dave in gardening is the best
                                                    by
                                                      • Recommended
                                                      Barb
                                                      Barb was a lot of help
                                                      by
                                                        • Recommended
                                                        Great store
                                                        I love this Home Depot.
                                                        by
                                                          • Recommended
                                                          Great Customer Service
                                                          Thank you, Rich and Apple Valley Home Depot for providing outstanding customer service from the moment we entered the store, greeted by an employee, greeted in the applicance section - shopping on our own to give us an opportunity to discuss amongst ourselves, applying for a credit card, the application process, purchase process, and taking the time to explain different parts and pieces we may need for our washer and dryer, and an oppotunity to ask questions. Our salesperson took their time to discuss and share their experiences with their own applicances as we were first time home-owner's shopping for our first set of appliances.
                                                          by
                                                            • Recommended
                                                            ROCK STAR employees work here!
                                                            We needed assistance in locating a gas grill we wanted to purchase. David H who typically works in Hardware went out of his way to help us locate the grill and he went to get a flat cart for us to put it on. The cashier called his supervisor to adjust the sale price on some chairs we purchase. Later that day the young woman working in returns was polite and friendly with our exchange we had to make.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 526 reviews

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