#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)994-7404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Market Place Dr
Ashtabula, OH 44004
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Customer Store Reviews

  • 4.8 out of 418 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
great customer experience
i bought a new weed eater and had 2 ladies help me very friendly and they helped me with all my questions.
by
    Great products good prices
    Like the great employees and great products
    by
      • Recommended
      Customer service
      Tall thin guy with arm tattoos who helped at first so very nice! And Robin was amazing!! Treated my 77 yr old mother with kindness and patience, even pulled out a chair for her! My mother has a lot of anxiety and Robin made this experience the best we've ever had! We're so disappointed in your competitors and I was actually trying to explain to mom that this is the way things are these days, and she should lower her expectations. just before we went to your location, and I was proved wrong. Thank you, you guys rock. In Ashtabula anyway!
      by
        • Recommended
        Helpful knowledgeable staff
        I bought a fridge and dishwasher last year. Even though the fridge needed service. Homedepot managers made sure all my concerns were attended to. Last week a washing machine and I feel absolutely made the right decision. If I purchase my stove from homedepot I believe it will be a good experience as well
        by
          • Recommended
          this store is pet friendly!!!
          When ever I need something the people who work at this Ashtabula store and great and friendly!! Plus they love my dog!!
          by
            • Recommended
            Making a bad day good.
            It is easy to say I don't know or no we dont,last Sunday I was in a situation and needed some help and Ashtabula Home Depot team stepped up and went above and beyond by taking the time over the phone and having me text pictures to save me a trip and verifying the parts and pulled them, Michael Arnett & his team are top notch.
            by
              • Recommended
              Remodeling a cabin in the mountains.
              Could have been more pleased with the great service and very friendly staff.
              by
                • Recommended
                Ashtabula Home Depot
                I said a lot of good experiences there a lot of people are knowledgeable and if for some reason one wouldn't know the answer they'll find out somebody that does if somebody works in that department they'll find them
                by
                  • Recommended
                  Nice carpeting
                  Bought carpeting from Home Depot last year & was very happy with it. So when we wanted carpeting in another we went back to Home Depot
                  by
                    • Recommended
                    They care about their Customers!
                    Mark in HDW was knowledgeable and ready to help with my search. He listened to my request and helped me that saved me to look for the screws 10 min. Highly applicated his time and help.
                    by
                      • Recommended
                      Exceptional staff expertise and service
                      I am consistently finding what I need for my projects at thus branch. The staff has strong technical knowledge and inventory awareness.
                      by
                        • Recommended
                        Ashtabula Store is Great
                        We lived in Kentucky and Erie, Pennsylvania and those other stores need to take a lesson from the Ashtabula store. The customer service is top notch. We are very pleased.
                        by
                          • Recommended
                          Stove purchase
                          Rebecca was very attentive to my needs and wants and feel she went over and above helping me
                          by
                            Excellent
                            Beautiful floor! Excellent service! The sales girl even walked us to a register to pay for a special order.
                            by
                              • Recommended
                              Happy
                              Good store, nice people, and good prices!
                              by
                                • Recommended
                                Hard Workers and Better Materials
                                The quality of the lumber i got and other materials was noticably better. Also, the staff worked hard on loading a materials and where smiling.
                                by
                                  Friendliest Home Depot in Northeast Ohio
                                  Every time I visit this Home Depot, every single worker asks if I need anything. Sometimes can be annoying, but when you need the help, it’s a blessing.
                                  by
                                    • Recommended
                                    Best Home Depot Location in Northeast Ohio!
                                    Always a great experience at this Home Depot location.
                                    by
                                      • Recommended
                                      Nathan and Cody in lumber rock
                                      Great service, good quality plywood, perfectly cut per request. No lines and wood was actually in stock. Price has come down from last summer too.
                                      by
                                        • Recommended
                                        Always has what I need
                                        Employees always there when needed and always has the items I'm looking for to complete my project
                                        by
                                          • Recommended
                                          Appliance Package
                                          Personnel at the Ashtabula store very helpful, made sure I got what I wanted. Elaina in appliances is a great asset and she made sure other items I needed for my next trip were in stock. Who does that anymore? Home Depot does… kudos to the staff.
                                          by
                                            • Recommended
                                            Helpful associates
                                            A recent shopping trip was made extra special thanks to two associates at the Ashtabula Home Depot. They went out of their way to “Thank” my husband for his service(veteran U S Army). They also helped us find what we were looking for and helped us sign up for the military discount. “Thank You Stephanie and Don”, for your help and making our shopping trip an enjoyable one.
                                            by
                                              • Recommended
                                              Saved the day!
                                              Our new-to-us older travel trailer had a water leak in the fresh water holding tank. A normal repair would have required the removal of the tank which would involve a great deal of time & effort including cabinet removal. Water Weld to the rescue! It does make a mess of your hands or gloves while kneading the mix but the result made it worthwhile. Make sure you take the time to thoroughly knead the mix to ensure proper hardening or curing of the mix. Home Depot suggests Goo Gone as a hand cleaner.
                                              by
                                              • DIY
                                              Several products to choose from
                                              The products were exactly what I was looking for.
                                              by
                                                • Recommended
                                                Great prices and merchandise in stock
                                                I always find what I need and it's there in stock. Employees are helpful and very friendly.
                                                by
                                                  • Recommended
                                                  GREAT SERVICE AND CUSTOMER CARE BY MAGGIE
                                                  What a wonderful young lady Maggie is. She had great product knowledge. Employees in this store have always been kind and helpful and I feel very comfortable in this location.
                                                  by
                                                    • Recommended
                                                    The Ashtabula Ohio Home Depot store goes above and beyond to help customers like me...who have qu...
                                                    The Ashtabula Ohio Home Depot store goes above and beyond to help customers like me...who have questions about items, they are very helpful, our cashier VALERIE was top notch! So nice and helpful, and efficient Thx for the pleasant time. Connie and Dana Kirk
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Found what I needed easily , great employees and good prices.
                                                    Found what I needed easily , great employees and good prices.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Great customer service!
                                                    Great customer service!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    The store was very clean n had a good stock of each item we got. The employees were very polite a...
                                                    The store was very clean n had a good stock of each item we got. The employees were very polite and helpful. Very nice atmosphere!!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 418 reviews

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