#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)994-7404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Market Place Dr
Ashtabula, OH 44004
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Customer Store Reviews

  • 4.8 out of 418 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (418)
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Showing 1-30 of 418 reviews
Great store, always helpful employees.
Great store, always helpful employees.
by
  • Verified Purchase
  • Recommended
I have always complained about how difficult it is to get help in a hardware store, but today was...
I have always complained about how difficult it is to get help in a hardware store, but today was different, I was helped by a gentleman at the Ashtabula Home Depot, who made my shopping experience the best. He not only was helpful, he was friendly and a great sense of humor. He had his 2 hats on, his professional and his personal. He was a joy to speak with, and for sure he made a lifetime customer out of me and my husband.
by
  • Verified Purchase
  • Recommended
While some of the employees walking the floor would help you. The employees at the checkouts are ...
While some of the employees walking the floor would help you. The employees at the checkouts are too busy chit chatting with other employees. And yes I did hear some of the conversation it was not work related. The said cashier that was standing there talking just watched us walk to a self checkout.
by
  • Verified Purchase
The store displays always look great, the store always appears neat and clean, and the employees,...
The store displays always look great, the store always appears neat and clean, and the employees, who make the store what it is, are all friendly, professional, and very knowledgeable. We enjoy shopping at the Ashtabula Home Depot store, as we know that someone is always there who can help us.
by
  • Verified Purchase
  • Recommended
I love this store. The employees are knowledgeable and helpful. I usually buy a lot more than wha...
I love this store. The employees are knowledgeable and helpful. I usually buy a lot more than what I went in for. The shelves are usually full. I was asked several times if I needed help. The store is always clean. It's a nice place to shop.
by
  • Verified Purchase
  • Recommended
Staff are always a great help when shopping at Home Depot. Often times women are in need of more...
Staff are always a great help when shopping at Home Depot. Often times women are in need of more assistance than the guys, so staff are helpful and courteous when being asked specific questions. I have learned a lot of practical knowledge shopping there and have been a return customer many times. Love the DIY projects and would love to be able to attend some easy classes to learn new skills for working around the home!
by
  • Verified Purchase
  • Recommended
Maskless goons in every isle.
Maskless goons in every isle.
by
  • Verified Purchase
Well stocked shelves, clean store, good prices, friendly and helpful staff. Highly recommend!
Well stocked shelves, clean store, good prices, friendly and helpful staff. Highly recommend!
by
  • Verified Purchase
  • Recommended
they are very helpful and val is our favorite
they are very helpful and val is our favorite
by
  • Verified Purchase
  • Recommended
Our experience with Dan was excellent! Very friendly, funny and very helpful! Our shopping experi...
Our experience with Dan was excellent! Very friendly, funny and very helpful! Our shopping experience was fast, easy from the phone call to coming to buy our things!! THANK YOU DAN!! The world needs more people like you!!
by
  • Verified Purchase
  • Recommended
Great store with friendly and knowledgeable and helpful staff.
Great store with friendly and knowledgeable and helpful staff.
by
  • Verified Purchase
  • Recommended
Very impressed by the customer service of Greg Oliver.
Very impressed by the customer service of Greg Oliver.
by
  • Verified Purchase
  • Recommended
Very friendly employees and very helpful as well . Knowledgeable too ! The store was very neatly ...
Very friendly employees and very helpful as well . Knowledgeable too ! The store was very neatly kept and easily navigable .
by
  • Verified Purchase
  • Recommended
All of the employees have been friendly and helpful to me.
All of the employees have been friendly and helpful to me.
by
  • Verified Purchase
  • Recommended
Much friendlier and helpful than other stores visited
Much friendlier and helpful than other stores visited
by
  • Verified Purchase
  • Recommended
Clean store with friendly and knowledgeable staff! They have everything you need for your home pr...
Clean store with friendly and knowledgeable staff! They have everything you need for your home projects!
by
  • Verified Purchase
  • Recommended
Thank you Mary for being so friendly and making my children feel special.
Thank you Mary for being so friendly and making my children feel special.
by
  • Verified Purchase
  • Recommended
This was the third time Mary at the customer service desk helped me and very pleased with her ser...
This was the third time Mary at the customer service desk helped me and very pleased with her service and knowledge
by
  • Verified Purchase
  • Recommended
Val was super friendly and very helpful!
Val was super friendly and very helpful!
by
  • Verified Purchase
  • Recommended
Home Depot policies on returns leave much to be desired!
Home Depot policies on returns leave much to be desired!
by
  • Verified Purchase
Cody was such a friendly employee!! Made buying our Christmas tree fun and easy. Stress free, f...
Cody was such a friendly employee!! Made buying our Christmas tree fun and easy. Stress free, fast and made my daughters laugh❤️
by
  • Verified Purchase
  • Recommended
My cashier that day was Judy. What a breath of fresh, happy air. Her smile, which is so big you c...
My cashier that day was Judy. What a breath of fresh, happy air. Her smile, which is so big you could see it through her mask, was infectious and her voice was soothing. I had been having a really crappy week. Just talking with her and being in her space was calming. In today's world it's rare to find her energy. She wasn't miserable or complaining and just happy to be there and serve her community. Kudos to Judy for brightening my day and many others who followed me. I will most definitely look for her on my next trip to your store to jump in her line. Happy Holidays to all.
by
  • Verified Purchase
  • Recommended
HAS BETTER SELECTION THAN ERIE PA STORE FOR ITEMS THAT I NEED.
HAS BETTER SELECTION THAN ERIE PA STORE FOR ITEMS THAT I NEED.
by
  • Verified Purchase
  • Recommended
Mike H. from a different department assisted me in finding what I was looking for.
Mike H. from a different department assisted me in finding what I was looking for.
by
  • Verified Purchase
  • Recommended
Just flat out nice people. So important just being nice..
Just flat out nice people. So important just being nice..
by
  • Verified Purchase
  • Recommended
The store was clean, organized, and associates are very friendly and helpful!!
The store was clean, organized, and associates are very friendly and helpful!!
by
  • Verified Purchase
  • Recommended
Employees are always very helpful
Employees are always very helpful
by
  • Verified Purchase
  • Recommended
Employees I encountered were very knowledgeable about the products I was looking for. Cashiers wa...
Employees I encountered were very knowledgeable about the products I was looking for. Cashiers was fast, efficient, and friendly. Well stocked and clean store.
by
  • Verified Purchase
  • Recommended
Everyone is helpful and smiling, which is rare in most places.. We have a big project we're worki...
Everyone is helpful and smiling, which is rare in most places.. We have a big project we're working on so we will definitely be going to get everything we need at this store.
by
  • Verified Purchase
  • Recommended
I was truly impressed with the over all store cleanliness and regards to safety in general. Emplo...
I was truly impressed with the over all store cleanliness and regards to safety in general. Employees very friendly and helpful going out of their way above and beyond to service us. The whole store should be commented for great service and care of there customers thank you for making a enjoyable shopping day!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 418 reviews

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