#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)650-6400
Tool & Truck Rental(706)650-6401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
499 Bobby Jones Expy Ste B
Augusta, GA 30907
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Customer Store Reviews

  • 4.7 out of 884 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (884)
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Showing 1-30 of 884 reviews
EMPLOYEE, MS. FELICIA
I just want to say, that I had a wonderful store employee name, FELICIA, that took the time to help me find a microwave. She was , courteous, polite, and had a wonderful personality! She needs a raise. Again, she was a great employee. Mrs. Colon.
by
    • Recommended
    Great customer service
    I was at Home Depot Friday and I have the best customer service ever with John . He took his time to help me and explain me very well about my options and product.. He is genuine. Good bless you John for your excellent customer service
    by
      • Recommended
      Management
      I was so pleased with the ASM at# 0119. Beth you are the best.
      by
        • Recommended
        Great Customer Service
        Went in to purchase and refrigerator, and the gentleman that helped me was so very nice and made the whole trip worth choosing this store.
        by
          • Recommended
          Jessica is the best
          Love this store and all the help
          by
            • Recommended
            One employee can make a difference!
            I bought pine straw and while waiting my turn, I was beyond impressed by employee Anthony Payden. Please hang on to this young man!
            by
              • Recommended
              Shopping Experience
              This store stays keeps the products you need on the shelf when you're trying to complete a job.
              by
                • Recommended
                I love this store
                I love Home Depot and this is my spot to come and walk around and enjoy some retail therapy. I find deals here often and for their most part employees are great. Manager Beth is awesome and has helped me with finding items and questions I have when I’m there at the store. Looking up SKU’s and price checking items has really helped keep me grounded and deal with my PTSD issues. Just walking around and seeing friendly faces helps as well.
                by
                  Broken water heater New installment
                  The crew that installed the water heater was excellent and very informative and the service was excellent.
                  by
                    Understaffed and over burdened
                    If you need anything out of the locked cages like a power tool I would recommend visiting another location. This store will waste your time. Would not recommend.
                    by
                      Absolutely amazing staff, customer service is their priority!
                      Everything i get from home depot augusta is a pleasant experience. The staff actually wants to help. They have gone to different departments to make sure I get everything I am looking for. Customer service is a priority...
                      by
                        • Recommended
                        Atmosphere rules!
                        Wonderful experience! The depot really rocks!
                        by
                          • Recommended
                          Great customer service
                          I worked with Heather in the kitchen dept. Together we picked out countertops, all new appliances, kitchen sink, kitchen and bath faucet, backsplash, toilet seats, lighting. Karis in flooring helped me with Turf for my screened in porch and doggie area and then picked out carpet for indoor stairs. Carpet was installed yesterday and is beautiful!! Turf was installed and also looks awesome. I'll add photos when my project is complete.
                          by
                            • Recommended
                            Easy!
                            The wreath I was looking for was right in front of the garden area and was even on sale! Kristopher was friendly and greeted us as we approached garden and was helpful when checking out! And he had a great hat!
                            by
                              • Recommended
                              Kris
                              Very professional, friendly, always takes the time to answer any questions that I have. All around great employee.
                              by
                                • Recommended
                                Cashier
                                Kris was the cashier. He was very friendly and had a great disposition!!
                                by
                                  Customer service
                                  Customer service at this location is always great! Love this store.
                                  by
                                    • Recommended
                                    Penske ripoff
                                    Don't rent from penske they are gangsters.
                                    by
                                      Head to the Augusta Home Depot, they'll take the time to do you right.
                                      Tammie from customer service dept. provided great customer service beyond the call of duty to get me squared away
                                      by
                                        • Recommended
                                        Above and beyond
                                        Tammie from service desk was so helpful above and and beyond. Thanks
                                        by
                                          • Recommended
                                          Great Experience at the Augusta Home Depot
                                          Tammie from Augusta Home Depot customer service was fantastic helping me with my needs unlike the Evans #1747 store.
                                          by
                                            • Recommended
                                            Dethatching Rental
                                            I have thatched our yard a couple of times and the process of renting a machine is so easy. The friendly staff place the machine on a small forklift and roll it right into the bed of my truck.
                                            by
                                              • Recommended
                                              Excellent customer service!
                                              The store was well stocked, and the employees were very attentive and courteous.
                                              by
                                                • Recommended
                                                Retired
                                                I was happy with all the products I purchased.
                                                by
                                                  • Recommended
                                                  Selection and Staff Excellent
                                                  Walking into the store I was greated and asked, "How can I help you", I was taken to my selection, Derrick brought it down off the shelf. The package was damaged, he got another one and then another one that was not damaged. Then he got a cart and loaded the product. Nice job. At check out my seletion did not ring up correctly, it was on sale. Monica fixed the problem, honoring the online price. My shopping experience was great because; I was welcomed, the selection was in stock, a price issue was addressed and was treated nicely by all the staff.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    The sales associated where very helpful and knowledgeable on the items i was purchasing. I needed a bit of help and they were happy to assist. Janice S, my cashier, was very pleasant and welcoming. She made checking out a breeze. Keep up the good work team!!!
                                                    by
                                                      • Recommended
                                                      All that!
                                                      ...and more...from the walking in, the store experience itself to the walking out... home...Depot!
                                                      by
                                                        • Recommended
                                                        Had such a good assortment of kitchen cabinets and accessories plus wonderful garden supplies..always our choice of places to shop for any home needs
                                                        Bought cabinets and painted myself..love them
                                                        by
                                                          • Recommended
                                                          Kalline great costumer service given
                                                          The best service I’ve gotten in awhile. Kalline a sales rep showed a high level of professionalism and honesty during my visit. I bought a few heavy items that needed to be put on my trailer. She called 3 times to get me help with no success, so she came out and helped me. I tried to tip her, but she did not accept it stating it was against company policy. This world is missing honest people that show a level of integrity, but she showed that there are still good people out here.
                                                          by
                                                            • Recommended
                                                            Service
                                                            The attitude and verbal dismissive tone of the cashier was totally uncalled for, I realize that employees are hard to find but this store will not need help when treating people in this manner
                                                            by
                                                              Showing 1-30 of 884 reviews

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