Reviews for Augusta #119

I come to this location almost every weekend with my husband. Thank you'll for keeping a clean, family oriented and friendly environment.

The clerk Brent that works up front has one of the best customer service skills I have seen in years! Thank you for making a stressful home repair job easier by make sure I had everything I needed and putting a making me smile on today.

The store was well stocked and the employees treated me so well!

My experience while shopping in this store was rather good, because there were people available to help me when I needed help. Women are shopping more for home improvements and we really help finding an item or two to small improvements around the home.

Such wonderful customer service and during the busy Christmas Holiday! The cashier at Pickup/Returns was amazing. The young man who brought my purchase up had such a great attitude. Store experience was outstanding! Item was well packaged and in fantastic condition. Loved the option to order online and pick up at store!!

Store has a good selection of products. Selection in some areas are spotty but I give the store a pass due to the impact of the Virus. Prices are competitive.

Stock is great. Employees I have dealt with are fantastic. They extubate that the customer is why they are there. Keep it up! Thanks!!

My cashier, Monica, made sure to give me the sale price I was entitled to get. I like people who care about their customers like she does.

This is by far the best Home Depot in the area. The entire staff from top down is friendly, helpful, kind, and professional. The ProDesk is very helpful to all trades and non-trades, but definitely trade focused. Everyone is helpful in the best way they can be. If they can't, they will try to help you find the right person to do so. I've been to other Home Depots in other states, and I can honestly say, I have not been to another that I would give 5 stars too.

Contractor cashier Tammy will refuse to check you out unless you have a mask on. Having asthma I put my mask on below my nose and she still refused and talked down to me. Is this store policy?

Great inventory and quality products. I used to be a very loyal customer to their biggest competitor. I had to change my allegiance. Staff is helpful, personable and professional. HD is my new "go to" for parts, tools and gardening products.

BOBBY Jones store is awesome!

This store has great customer service. Being a female who enjoys working on different projects, it's always good to go in and talk with the staff about my ideas. They offer great suggestions!!

Customer service is outstanding!

Employees like Janice B., Tronie and Derrick are what makes The Home Depot # 0119 GREAT. Thanks for bringing back the dying art of Customer Service.

everything was in place

Wayne and Inga provided excellent service. Wayne helped me customize a towel rod for an older bathroom shower. Inga helped me learn how to customize my mask by the use of a hepa filter. Wayne went Over and Above in his customer service at the Bobby Jones Express Way Store. I will continue to shop there as long as he and Inga are there. I will not shop anywhere else for my home needs !

I always fine merchandise that I need and customers service are excellent in all departments, employees would confront you for there assistance to help you get your products and satisfaction. I fully recommend shopping here it would accomplish your task and objective and always feel welcome to shop. Rental Department utmost ( Excellent 10 Stars ).

The store we're well clean and put together i love going there i can fine what i am looking for with no problem

Thank you, Janice S. for the wonderful service, kind assistance, and friendly conversation. Keep up the great work!

The store had everything we needed. The store was neat and orderly. Our cashier, Janice was helpful and friendly.

One of the finest Home improvement store's you will come across. Friendly associate's , clean and organized isles, fast check out.

Just GR8! that's all I can say.."Just GR8!!

checkout was a pleasure

Your surveys are not short

I bought a can a paint yesterday and noticed the paint lid and can had been damaged and could be difficult for me to open and close the lid properly. Spending $29.98 on a can of BEHR paint, I expected better customer service when I approached the paint counter, asking about teh lid and if another paint can could be mixed for me. I was told, "I was able to open it" ( like I am an idiot) and then when I asked to just have them mix another can for me, I was told - "That was the last can" SO in all of the paint in the paint department- I bought the very last can of BEHR which was damaged ?? No offering to help solve the problem whatsoever by the employee at the paint counter. I had driven from Swainsboro GA, an hour and a half away.

Checkout associate Nicki,was not friendly and refused my husband's Veteran's ID. He was outside in the car being precautious because of covid.

Good

the manager in the pro section always makes it a point to show me new products and make sure i find what im looking for his name is A.D

The check out lady Janet S. was very helpful. I was buying an open box item because they only had these and she gave me a discount. Unfortunately I am having to return due to the sink is damaged.