#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)404-1812
Tool & Truck Rental(512)404-1818
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1200 Barbara Jordan Blvd Suite 100
Austin, TX 78723
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 592 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (592)
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Showing 1-30 of 592 reviews
always a pleasure to shop at this store
always a pleasure to shop at this store
by
  • Verified Purchase
  • Recommended
Jazmin was very helpful!
Jazmin was very helpful!
by
  • Verified Purchase
  • Recommended
All of the employees are exceptionally nice and helpful.
All of the employees are exceptionally nice and helpful.
by
  • Verified Purchase
  • Recommended
Is not sure to recommend this store, bc I had the same experience before.
Is not sure to recommend this store, bc I had the same experience before.
by
  • Verified Purchase
Very quick to get in and out. Plenty of staff and Dianna up front was very helpful.
Very quick to get in and out. Plenty of staff and Dianna up front was very helpful.
by
  • Verified Purchase
  • Recommended
Employees were super helpful, especially Augie and Jasmin! Thanks again!
Employees were super helpful, especially Augie and Jasmin! Thanks again!
by
  • Verified Purchase
  • Recommended
Great!!!!
Great!!!!
by
  • Verified Purchase
  • Recommended
Ask for Erick. He has the know how about all the crafting tools you need.
Ask for Erick. He has the know how about all the crafting tools you need.
by
  • Verified Purchase
  • Recommended
We arrived 15mins before this store was closing was a pretty big cut list for lumber not expectin...
We arrived 15mins before this store was closing was a pretty big cut list for lumber not expecting anyone to be accommodating. We asked for help from a representative and he immediately dropped what he was doing and assisted us even though the location was closing in just a few minutes. Would definitely go back to this location for all future projects they were also well stocked
by
    • Recommended
    Was a clean and friendly employers full of stock
    Was a clean and friendly employers full of stock
    by
    • Verified Purchase
    • Recommended
    Friendly staff made my experience great! Will definitely shop here again and more often
    Friendly staff made my experience great! Will definitely shop here again and more often
    by
    • Verified Purchase
    • Recommended
    The customer service at this location is better than other large home improvement stores, includi...
    The customer service at this location is better than other large home improvement stores, including some other Home Depot locations. The only thing I'm not a fan of is the addition of the self-serve checkouts.
    by
    • Verified Purchase
    • Recommended
    Beryl was very friendly and very helpful.
    Beryl was very friendly and very helpful.
    by
    • Verified Purchase
    • Recommended
    CASHIER JUANITA - is quick and does her job with a smile - we appreciate you!!
    CASHIER JUANITA - is quick and does her job with a smile - we appreciate you!!
    by
    • Verified Purchase
    • Recommended
    Beryl who works the pickup and return desk area is super! She makes the store experience easy as ...
    Beryl who works the pickup and return desk area is super! She makes the store experience easy as she has a wonderful and cheery personality.
    by
    • Verified Purchase
    • Recommended
    Love this place and the people always help full and always know where stuff is at
    Love this place and the people always help full and always know where stuff is at
    by
    • Verified Purchase
    • Recommended
    Would recommend for quick access to last minute project needs. Great that they're open on Sundays...
    Would recommend for quick access to last minute project needs. Great that they're open on Sundays until after the dinner hour (open until 8:00 PM). Very helpful having those late hours, even on Sundays.
    by
    • Verified Purchase
    • Recommended
    Great store to shop at!
    Great store to shop at!
    by
    • Verified Purchase
    • Recommended
    Claire, the returns person has always been very helpful and friendly. She is a great asset to you...
    Claire, the returns person has always been very helpful and friendly. She is a great asset to your store and company!
    by
    • Verified Purchase
    • Recommended
    I was very pleased with the service we received during our purchase of a grill for our son. The ...
    I was very pleased with the service we received during our purchase of a grill for our son. The truck rental desk and loading dock helpers were quite helpful.
    by
    • Verified Purchase
    • Recommended
    THE MUELLER HOME DEPOT IS A FULL NOTCH ABOVE ANY I KNEW BEFORE THIS ONE WAS OPEN. THERE IS A SENS...
    THE MUELLER HOME DEPOT IS A FULL NOTCH ABOVE ANY I KNEW BEFORE THIS ONE WAS OPEN. THERE IS A SENSE OF WELCOMING. READINESS TO HELP AND GENERALLY SPECIAL KINDNESS VERY PROFESSIONAL
    by
    • Verified Purchase
    • Recommended
    Worst Home Depot EVER!
    Worst Home Depot EVER!
    by
    • Verified Purchase
    Great store. Always busy, but helpful when needed. If you look lost someone will ask if you need ...
    Great store. Always busy, but helpful when needed. If you look lost someone will ask if you need help. We generally find whatever we went to purchase. If not someone will help to order on line if necessary.
    by
    • Verified Purchase
    • Recommended
    Because it has everything that I need And you very helpful and friendly
    Because it has everything that I need And you very helpful and friendly
    by
    • Verified Purchase
    • Recommended
    Store is severely understaffed and staff with phone orders is not friendly nor accountable during...
    Store is severely understaffed and staff with phone orders is not friendly nor accountable during sale orders. A simple task of getting help on emailing over receipts from phone sales is a huge deal or issue with them. I have had over 4 bad experiences in the past 2 weeks with phone sales and it’s getting old. It’s takes 4-5 minutes to get through on the main phone line too. Something has to change, I never have this issue at other Home Depot’s in the austin area.
    by
    • Verified Purchase
    This store pretty much is stocked. Most of the time they have what I need. Employees are very fri...
    This store pretty much is stocked. Most of the time they have what I need. Employees are very friendly especially Joanna.
    by
    • Verified Purchase
    • Recommended
    Your employers are always happy eager to help but for some reason today the paint area you ask hi...
    Your employers are always happy eager to help but for some reason today the paint area you ask him a question and normally they be like give me one minute sir I will help you today it was like if it's not on the Shelf it's not there what's that about normally zap it on the little gun like they normally do and tell you they're up in the Shelf up top
    by
    • Verified Purchase
    • Recommended
    This is our main go to store. Our experiences for the most part has been pleasant. It is a high t...
    This is our main go to store. Our experiences for the most part has been pleasant. It is a high traffic store, which is find. Lets us know other must be satisfied with the store.
    by
    • Verified Purchase
    • Recommended
    Typical Home Depot but with too much merchandise cluttering aisles and too many lazy or entitled ...
    Typical Home Depot but with too much merchandise cluttering aisles and too many lazy or entitled people parking in the loading zone to shop. This particular store is closest to my house but I frequently drive elsewhere for a better, less cluttered and stressful experience.
    by
    • Verified Purchase
    • Recommended
    Excellent store; excellent employees; excellent service.
    Excellent store; excellent employees; excellent service.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 592 reviews

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