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Showing 1-30 of 603 reviews
Apr 8, 2022
PJ in Lawn and Garden Should be voted employee of the month
My visit was quick and easy thanks to well trained staff. PJ simplified my shopping. Thank you!
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Recommended
Apr 8, 2022
Electrical
Employee in electrical department was very helpful
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Recommended
Apr 1, 2022
Great cashiers
Had a difficult time finding storage boxes and trying to get help but when it was time to check out, this store really shined. Thanks to a cashier named Monica up front she was quick to handle the lines and made the check out experience fast and fun.
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Recommended
Mar 31, 2022
A Great Salesperson!!
Gabriel came to my assistance a few minutes after I showed up at the Appliances section. I gave him my criteria for a refrigerator and we went shopping. He showed me several choices that were about right and I almost settled for one that met most of my needs. Most salespeople would have rushed me to sign on the dotted line. Gabriel, however, asked me if I was going to be totally happy with this choice. After thinking a minute, I determined that I would not. We looked a little bit more and found my perfect refrigerator.
To add to this, once I went home and look at my choice, I realized that I hadn't picked the correct color. I called Gabriel. He had me come back into the store and in a matter of minutes, we had a new order in place with my corrected color.
Gabriel went above and beyond what most salespeople would have done and was a joy to work with.
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Recommended
Mar 25, 2022
Great Service
Tara was helpful and friendly.
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Recommended
Mar 4, 2022
Checking out
I love it when i check out at this place the ladies at the front are always helpfull especially the one thats short and has curly hair always has a smile on her face and a positive additude she actually helped me create an account and set up my military on my phone as busy as you guys get she took the time to help me I appreciate her so much because I asked other people to help and they just told me they can't they are busy at the moment but not her I believe her name was Monica I really appreciate her and her time.
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Recommended
Mar 3, 2022
No one seemed to helped
All employees here seem bothered you had the nerve to show up to their job and ask for assistance.
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1 found this review helpful
Feb 28, 2022
I love to be ignored by employees!
We approached two employees while in search of a 100 foot extension cord. Both employees ignored our question, the first actually walked away and answered a phone call as she walked away.
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1 found this review helpful
Feb 22, 2022
The short curly hair Monica
I was at your store about a week ago and right when I walk in she acknowledges me By welcoming me in with an amazing smile and when I'm done shopping she stops whatever she is doing to help me checkout my items she was soo nice and supper funny.
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Recommended
Feb 15, 2022
CUSTOMER SERVICE EXCELS
I went to Avondale Home Depot to order a fire pit and the staff at Customer Service were A#1! If all departments in other stores operated this efficiently and courteously . . . society would be a much friendlier, happier place! Kudos to Home Depot Avondale.
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Recommended
Feb 1, 2022
Terrific employee
We ordered flooring from Anna in flooring dept about a month ago. I had a medical problem come up recently and my wife and I decided it was not a good time to have our floors done. We went back to the store and explained to Anna what was going on she said you guys go ahead and go home I will take care of everything for the refund. By the time we got home we had an email with the refund credit to our card. I can not say enough about Anna she is a 5 star employee. Thank you Anna
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Recommended
Jan 30, 2022
Always fully stocked and organized!
You can rely on employees knowing where everything is at this location. The shelves are always well stocked and I never have issues finding exactly what I need here! My service dogs and I love to spend an afternoon browsing their big selection and deals!
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Jan 15, 2022
Our Home Depot
We have been shopping at the Avondale Home Depot since it was opened, they have never failed to fill our shopping needs!
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Recommended
Dec 16, 2021
Maria was wonderful.
I desperately need a particular item for my husband for Christmas and had to order it online, she did it all for me in store and was very efficient and fast. Thank you
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Recommended
Nov 22, 2021
Cashier (Maria)
Thank you so much for your help. You went above and beyond to help your customers and we really appreciate it.
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Recommended
Nov 13, 2021
Horrible customer service
Karen at the garden register sarcastically said No when I asked her if she was open for checkout as it was right before 8am as I was hauling a Heavy cart of 6 garden soil bags. I told her I would go checkout inside then and she said “no, of course I am open” I was so shocked to be treated that way. I never go in that early and didn’t know what time that side opens. She then made it clear 4 times that she opens at 8 there. when obviously it was a couple minutes before that’s why I asked. I didn’t need to be treated that way. I never even got offered help to load my heavy bags. Anyone could see it was hard for me to pull. I can see this lady really hates her job. What a horrible way to start the day.
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1 found this review helpful
Oct 27, 2021
Child screaming
There was a child screaming and crying lied on the floor while I was checking out in the garden center and no one address it
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Oct 24, 2021
Great assistance and help from sales staff
I could find an item I was seeking, and when I did, the salesman offered a better opinion of what I needed to complete my project
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Recommended
Oct 13, 2021
Rylie is Rude
Rylie lied about being an Assistant Manager. She did not know how to process a refund to Pro Account and embarrassed me like I was a thief. Learn how to do your job before you try to claim you are an Assistant Store Manager! Train your employees how to take care of Pros on the weekends!! And train Rylie how to be professional if she wants to really be a Manager
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1 found this review helpful
Oct 11, 2021
Thank you Home Depot Personnel Brenda and Wanda
I received significantly more help from this Home Depot stores than most other stores i visit. I am constructing a small storage building at the non-profit school we own. Brenda and Wanda in the Pro Center were extremely helpful in taking my order and then making sure everything was ready to go when I picked it up. They were very special in the way they helped me.
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Recommended
Oct 11, 2021
Clean store, friendly employees
Very helpful employees in every section we visited, answered the seemingly endless questions from my wife and I lol
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Recommended
Sep 22, 2021
Clean and organized store
I was able to speak to Josh in flooring and he helped me complete my flooring by going above and beyond. He also helped me load all the cases into my car. I am a single parent mother and it was hard.
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Recommended
Jul 8, 2021
The people that help you make a difference. Today Tony helped me out in plumbing and if had not I...
The people that help you make a difference. Today Tony helped me out in plumbing and if had not I would have walked out with the wrong type of valve. When I went to cash out, this fine gentleman by the name of Tony (With the painted apron) helped me with the bar codes to the couplers I also needed. With a double dose of Tony and a double dose of excellent customer service will keep me happy and coming back.
Professor Fernando J. Franco
Master Instructor Customer Service
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Verified Purchase
Recommended
Jul 5, 2021
The locking couplers that Andy recommended were easy to install and worked great. It is always ni...
The locking couplers that Andy recommended were easy to install and worked great. It is always nice to shave Andy available when I am in need of assistance. Thanks Andy and Home Depot.
Professor Fernando J. Franco
Master Instructor Customer Service
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Recommended
Jul 4, 2021
Thank you, Lexi, for taking care of me so fast and with that big welcoming beautiful smile of you...
Thank you, Lexi, for taking care of me so fast and with that big welcoming beautiful smile of yours. Despite how tired I was, how filthy I appeared, and how much of a bad mood I was because I had to make three trips to get something fixed, your kindness made everything better. Again, I thank you.
El Professor
Master Instructor Customer Service
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Verified Purchase
Recommended
Jun 28, 2021
Store is well organized neat clean and tidy. Staff is friendly helpful and knowledgeable wheneve...
Store is well organized neat clean and tidy. Staff is friendly helpful and knowledgeable whenever I am in the store.
by
Verified Purchase
Recommended
Jun 16, 2021
Staff was very attentive and even walked me over to the appropriate aisle I needed to find my items.
Staff was very attentive and even walked me over to the appropriate aisle I needed to find my items.
by
Verified Purchase
Recommended
May 28, 2021
Too much product on the floor couldn't get around with other customers so I left wanted more thin...
Too much product on the floor couldn't get around with other customers so I left wanted more things but was shook up after door situation.
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Verified Purchase
Recommended
Apr 30, 2021
Associate Isabel was extremely accommodating and courteous with my return and subsequent online o...
Associate Isabel was extremely accommodating and courteous with my return and subsequent online order pickup. Her pleasant demeanor is refreshing.
While looking for replacement item in the bath section, unsolicited associate asked if I needed help finding anything - another welcomed encounter.
Local big chain competitor in my area is lacking in the areas addressed above.
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Verified Purchase
Recommended
Apr 11, 2021
Bad customer service and long lines ! Taking business elsewhere
Bad customer service and long lines ! Taking business elsewhere