#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(661)837-5262
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4001 Ming Ave
Bakersfield, CA 93309
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Customer Store Reviews

  • 4.5 out of 241 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (241)
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Showing 1-30 of 241 reviews
Employees are always more than willing to help and even take you the location in the store to hel...
Employees are always more than willing to help and even take you the location in the store to help find the items needed for your project
by
  • Verified Purchase
  • Recommended
very knowledgeable people, they make very easy to finish our project and move to the next one
very knowledgeable people, they make very easy to finish our project and move to the next one
by
  • Verified Purchase
  • Recommended
Great selection of plants plus Helpful & Cheerful employees!! Love this store!
Great selection of plants plus Helpful & Cheerful employees!! Love this store!
by
  • Verified Purchase
  • Recommended
Store is clean and easy to find products. Its just the employees need to greet customers and ask ...
Store is clean and easy to find products. Its just the employees need to greet customers and ask if they need help.
by
  • Verified Purchase
  • Recommended
Clean and efficient. Store staff was extremely helpful.
Clean and efficient. Store staff was extremely helpful.
by
  • Verified Purchase
  • Recommended
store merchandise well-organized , sales associate approachable , knows location and knowledge of...
store merchandise well-organized , sales associate approachable , knows location and knowledge of product
by
  • Verified Purchase
  • Recommended
Excellent customer service!!!
Excellent customer service!!!
by
  • Verified Purchase
  • Recommended
Every time I go to this Home Depot I find what I want with ease. If I need help I have always got...
Every time I go to this Home Depot I find what I want with ease. If I need help I have always gotten it. Sometimes at check out the cashier will tell me the items I bought were to heavy for me to be lifting and call for someone to come put them in my car without me asking for help.
by
  • Verified Purchase
  • Recommended
The store is always bright and clean our cashier was very friendly Angelica asked us if we found ...
The store is always bright and clean our cashier was very friendly Angelica asked us if we found everything ok
by
  • Verified Purchase
  • Recommended
My store experience was great, everything was clean and very easy to find the employees were very...
My store experience was great, everything was clean and very easy to find the employees were very nice and helpful
by
  • Verified Purchase
  • Recommended
I have always had a great experience with the floor salesman. The salesman are always friendly an...
I have always had a great experience with the floor salesman. The salesman are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
This sore has great staff working there they are so polite and professional and are willing to an...
This sore has great staff working there they are so polite and professional and are willing to answer your questions with out a problem
by
  • Verified Purchase
  • Recommended
The store was very neat and clean. Most of the product was properly put away on their proper spac...
The store was very neat and clean. Most of the product was properly put away on their proper spaces. I do understand customers remove items, change their minds, then never put the item back from where they removed it. The sales associates are very knowledgeable, helpful, and above all courteous.
by
  • Verified Purchase
  • Recommended
Men's bathroom was disgusting. Apparently no employees care enough to clean it.
Men's bathroom was disgusting. Apparently no employees care enough to clean it.
by
  • Verified Purchase
Most of the products are available. But lacks help, some times you have to waite longer then usual.
Most of the products are available. But lacks help, some times you have to waite longer then usual.
by
  • Verified Purchase
  • Recommended
Had a Great Shopping Experience On the Purchase Of A new Refrigerator!!!
Had a Great Shopping Experience On the Purchase Of A new Refrigerator!!!
by
  • Verified Purchase
  • Recommended
Display for inventory very disorganized and messy. Hard to find items where they were listed. Sev...
Display for inventory very disorganized and messy. Hard to find items where they were listed. Several different items on same holder. You need an employee to straighten inventory consistently.
by
  • Verified Purchase
  • Recommended
This store’s staff members are an absolute joke. They are highly inexperienced, rude, and distant...
This store’s staff members are an absolute joke. They are highly inexperienced, rude, and distant. Good luck finding help; you won’t get any.
by
  • Verified Purchase
THE STORE WAS GOOD
THE STORE WAS GOOD
by
  • Verified Purchase
  • Recommended
The store is well stocked and clean.
The store is well stocked and clean.
by
  • Verified Purchase
  • Recommended
Bad customer service at THIS store. Go to other Home Depot store before this one. Employees are...
Bad customer service at THIS store. Go to other Home Depot store before this one. Employees are rude here too.
by
  • Verified Purchase
Excellent customer service. Sales Associate (Jackie) remembers me from previous visits, greeting ...
Excellent customer service. Sales Associate (Jackie) remembers me from previous visits, greeting and addressing me by my name. Very refreshing! Am going to miss seeing her at the customer service desk when she leaves for maternity.
by
  • Verified Purchase
  • Recommended
Highly recommended.
Highly recommended.
by
  • Verified Purchase
  • Recommended
Everyone here is very helpful. All selection are on great deals when expended. Thank you
Everyone here is very helpful. All selection are on great deals when expended. Thank you
by
  • Verified Purchase
  • Recommended
I purchased a kitchen sink from Home Depot on 11/17/18 for my parents' home. I was so excited, be...
I purchased a kitchen sink from Home Depot on 11/17/18 for my parents' home. I was so excited, because my parents were in the middle of remodeling their kitchen, and I purchased the sink so that their kitchen could be somewhat complete by the holidays. However, the very next morning after purchasing the sink, my parents opened the box and what we found was devastating. Not only was the sink inside damaged, but it was also the wrong sink! What we found inside was not even the same sink as displayed on the cover of the box. FALSE ADVERTISEMENT. Sadly, this was not the worse part. Directingly after discovering the damage, my parents and I went directly back up to Home Depot. I paid roughly $300.00 for this sink and I was not about to waste money...so we went back directly! When I walk up to the counter to return the damaged, cracked sink, the cashier gave me my money back, but to me and my parents amazement blamed the damages on us! My parents and I were very upset. I have never recieved worst customer service in my life and am highly displeased! If you shop at this Home Depot, and purchase any items that come sold in a box, please open it up first before you leave the store to see that it is the actual item displayed on the box...It may or may not be what you purchased!
by
  • Verified Purchase
Very friendly but seem to be short staffed. Supervisors doing their best but floor employees seem...
Very friendly but seem to be short staffed. Supervisors doing their best but floor employees seem to be stressed. Special appreciation to Jesse (supervisor), Zena (hardware), Alex (floor), Kristina (customer service), Clarita (supervisor), Cindy (electrician). Kevin Grotts (paint dept). Thank you to all for their continued support. Roy P Valadez ( Kings Properties) Owner.
by
  • Verified Purchase
  • Recommended
This store is always stocked, and always clean. Josephine, Vickie and Billy are the BEST! Just an...
This store is always stocked, and always clean. Josephine, Vickie and Billy are the BEST! Just an awesome crew. They remember regulars on a first name basis and they really treat you like a friend when they see you. They are super knowledgeable on the products and seem to know exactly where everything is located. If you go to Home Improvement stores often, I implore you to go to this one.
by
  • Verified Purchase
  • Recommended
Every employee I spoke to at the store tried to help me. They went as far as paging someone that...
Every employee I spoke to at the store tried to help me. They went as far as paging someone that could help me with the specialty of my choice
by
  • Verified Purchase
  • Recommended
it's a great store
it's a great store
by
  • Verified Purchase
  • Recommended
This is the best Home Depot in the whole entire galaxy go there spend your money there...
This is the best Home Depot in the whole entire galaxy go there spend your money there...
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 241 reviews

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