#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)318-2104
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1306 E North Avenue
Belton, MO 64012
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Customer Store Reviews

  • 4.7 out of 452 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
Helpfulness
Found your crew member Heidi to be very knowledgeable,helpful and kind.
by
    • Recommended
    Unable to provide documentation of purchase, costs over quote
    Belton Home Depot employees supported a purchase and install of water heater for a quoted price. Third party contactor installed as described, however upcharged for products given in quote. Home Depot has no record of quote, cannot provide an itemized receipt and the customer is left paying the difference. Third Party installer did not provide copied of install agreement, or record of signed documents. Customer had to visit store 2 times to get documents, and left with more questions than answers. Be advised to get quotes in writing, do not sign contracts with installers if disagreements on service exist, and do not expect support in dispute resolution other than filling out a survey online.
    by
      super customer service
      We had issues with an online order and couldn't complete it so we went into the store and they got us logged in and the order placed. Sam G and Shantel were great to work with.
      by
        • Recommended
        great customer service
        Debbie G. Is a great worker. Answer all our questions and stayed with us till we loaded our item.
        by
          • Recommended
          Nice store, great staff!
          Every staff person I encountered helped me in the different depts I was shopping in, and if they didn't have an answer, found someone who did.
          by
            • Recommended
            Great employees
            Sam G at customer service is very helpful and super friendly and deserves a raise she makes coming to Home Depot great!!
            by
              • Recommended
              Matt and Andrew were great!
              Very helpful and the best experience I’ve had in a long while
              by
                • Recommended
                Great experience
                Great deals and easy to locate what am looking for
                by
                  The most helpful people
                  The following employees are so helpful every time we come in! (Nicole, kellie, Brenda, Serena, and Bethany!
                  by
                    • Recommended
                    Matthew is the Man
                    Matthew rocks. He knows his stuff and isn't afraid to step up and help with whatever you need!
                    by
                      • Recommended
                      Ryobi 40V 20" self-propelled lawn mower
                      My 90 y/o father bought this lawn mower as a surprise gift for me. I had never used an electric mower. I am a 65 y/o petite female. This was very easy to operate, instructions were clear, and I had my 1 acre property up to community standards in no time. The product seems very capable and solid at a reasonable price.
                      by
                        • Recommended
                        John (Paint section)
                        John (black gentleman) was the friendliest, most helpful person I have ever encountered! Very cheerful, professional and seemed so happily to be there. I heard that he’s been working at this location for well over a decade.
                        by
                          • Recommended
                          Self check out
                          If you want to look at my reciept then higher people to check people out. Self check out is just that. I will not stop the next time someone wants to look over my reciept.
                          by
                            Outstanding Customer Service
                            I haven't used the handheld vacuum I bought yet except to assemble and make sure it works after charging the battery. I felt I should mention the 4 people I interacted with inthe store because they all exhibited outstanding customer service skills. I walked in was immediatedly assisted by an associate who directed me to two areas of the store where I could find what I was looking for. I found the item at my first stop but checked out the second location where 2 people assisted with price checking between 2 items, Then Ron, at check out, was very friendly & helpful. A very refreshing experience in this post Covid environment.
                            by
                              • Recommended
                              Great store
                              I have been impressed with the store and the employees are courteous and helpful
                              by
                                • Recommended
                                Helpfull Staff
                                I was assisted in the Plumbing Dept to find what I needed. At check out my cashier was very helpful.
                                by
                                  • Recommended
                                  Great store
                                  I really enjoy this Belton store. I have been cut going to it for many years as well as some of the others but however I don't have a good review for them so I will just stick with the positivity of this store. I often do go out of my way to come here just because the stress of the other ones.
                                  by
                                    I have visited this store many times in the last month and each time I have been greeted and asked if needed help
                                    We purchased carpet a few weeks ago and simply love it! Great experience, with measuring, ordering, amount of time to receive carpet and scheduling installation! Will definitely use Home Depot again!
                                    by
                                      • Recommended
                                      Helpful and friendly
                                      All the employees there were so helpful and friendly. I didn't go down an aisle but that someone would stop and ask me if they could help me or find something for me. Davis and particular with so helpful and helping me pick out my washer even going over reviews with me so that I could pick out the 1 That best suited me.
                                      by
                                        • Recommended
                                        Excellent customer service
                                        While Home Depot is not my preferred building supply store, a recent visit to the Belton store was made exceptionally better by Home Depot employee Donnie. Donnie was very helpful and made my shopping experience much better.
                                        by
                                          • Recommended
                                          Thanks Ron @ Belton Home Depot!
                                          Ron greeted me at the self checkout and told me about the Home Depot survey. He was very friendly and I appreciated the information he shared. Thanks Ron!
                                          by
                                            • Recommended
                                            Helpful employees
                                            It makes a huge difference when I have to go for something in the hardware store. If there is no one to ask I usually walk out. Home Depot has stepped up their game in this department. We have choosen to shop for all our remodeling needs at Home Depot because we can get help now.
                                            by
                                              • Recommended
                                              Very clean store
                                              Cleanest Home Depot in the area
                                              by
                                                • Recommended
                                                Awesome staff
                                                Great customer service! Thank you Monica and Ryan B.!
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  I bought a washer and had the BEST associate. She was very helpful and made a difference when the item I first picked was out of stock. Normally I would have just left and went somewhere else to buy the washer.
                                                  by
                                                    • Recommended
                                                    Home depot order pick up.
                                                    They don't seem to have anyone who can fill an order off of a sheet they printed. This has happened at least 3 times to me and this was the worst.
                                                    by
                                                      A friend
                                                      Ms. Victoria Ragland cashier what a pleasure to meet you. Thank you for kindness shared.
                                                      by
                                                        • Recommended
                                                        Donnie - Belton MO
                                                        A tremendous $25.00 savings owed to the assistance and knowledge of Donnie's exceptional sales service!
                                                        by
                                                          • Recommended
                                                          Friendly, Fast, and overall Amazing!
                                                          Nathan E was the BEST Home Depot employee that I have had the honor of being helped by. Not only was he super friendly and respectful, but helped me find everything I was looking for with no hesitation! He made my experience not a 5 star one, but a 10 star! Thank you again for everything!
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            We are purchasing several items to remodel our new home. I was pleased to have associates ask us if we needed anything and they also helped load heavy items into our cart. I will definitely choose Home Depot for other selections this next month/year.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 452 reviews

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