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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
Aug 26, 2023
Helpfulness
Found your crew member Heidi to be very knowledgeable,helpful and kind.
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Recommended
Aug 11, 2023
Unable to provide documentation of purchase, costs over quote
Belton Home Depot employees supported a purchase and install of water heater for a quoted price. Third party contactor installed as described, however upcharged for products given in quote. Home Depot has no record of quote, cannot provide an itemized receipt and the customer is left paying the difference. Third Party installer did not provide copied of install agreement, or record of signed documents. Customer had to visit store 2 times to get documents, and left with more questions than answers. Be advised to get quotes in writing, do not sign contracts with installers if disagreements on service exist, and do not expect support in dispute resolution other than filling out a survey online.
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Jul 30, 2023
super customer service
We had issues with an online order and couldn't complete it so we went into the store and they got us logged in and the order placed. Sam G and Shantel were great to work with.
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Recommended
Jul 22, 2023
great customer service
Debbie G. Is a great worker. Answer all our questions and stayed with us till we loaded our item.
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Recommended
Jul 9, 2023
Nice store, great staff!
Every staff person I encountered helped me in the different depts I was shopping in, and if they didn't have an answer, found someone who did.
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Recommended
Jul 3, 2023
Great employees
Sam G at customer service is very helpful and super friendly and deserves a raise she makes coming to Home Depot great!!
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Recommended
Jun 25, 2023
Matt and Andrew were great!
Very helpful and the best experience I’ve had in a long while
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Recommended
Jun 15, 2023
Great experience
Great deals and easy to locate what am looking for
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May 30, 2023
The most helpful people
The following employees are so helpful every time we come in! (Nicole, kellie, Brenda, Serena, and Bethany!
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Recommended
May 11, 2023
Matthew is the Man
Matthew rocks. He knows his stuff and isn't afraid to step up and help with whatever you need!
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Recommended
May 8, 2023
Ryobi 40V 20" self-propelled lawn mower
My 90 y/o father bought this lawn mower as a surprise gift for me. I had never used an electric mower. I am a 65 y/o petite female. This was very easy to operate, instructions were clear, and I had my 1 acre property up to community standards in no time. The product seems very capable and solid at a reasonable price.
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Recommended
Apr 11, 2023
John (Paint section)
John (black gentleman) was the friendliest, most helpful person I have ever encountered! Very cheerful, professional and seemed so happily to be there. I heard that he’s been working at this location for well over a decade.
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Recommended
Mar 8, 2023
Self check out
If you want to look at my reciept then higher people to check people out. Self check out is just that. I will not stop the next time someone wants to look over my reciept.
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Mar 4, 2023
Outstanding Customer Service
I haven't used the handheld vacuum I bought yet except to assemble and make sure it works after charging the battery. I felt I should mention the 4 people I interacted with inthe store because they all exhibited outstanding customer service skills. I walked in was immediatedly assisted by an associate who directed me to two areas of the store where I could find what I was looking for. I found the item at my first stop but checked out the second location where 2 people assisted with price checking between 2 items, Then Ron, at check out, was very friendly & helpful. A very refreshing experience in this post Covid environment.
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Recommended
Mar 1, 2023
Great store
I have been impressed with the store and the employees are courteous and helpful
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Recommended
Feb 23, 2023
Helpfull Staff
I was assisted in the Plumbing Dept to find what I needed. At check out my cashier was very helpful.
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Recommended
Jan 29, 2023
Great store
I really enjoy this Belton store. I have been cut going to it for many years as well as some of the others but however I don't have a good review for them so I will just stick with the positivity of this store. I often do go out of my way to come here just because the stress of the other ones.
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Jan 28, 2023
I have visited this store many times in the last month and each time I have been greeted and asked if needed help
We purchased carpet a few weeks ago and simply love it! Great experience, with measuring, ordering, amount of time to receive carpet and scheduling installation! Will definitely use Home Depot again!
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Recommended
Jan 22, 2023
Helpful and friendly
All the employees there were so helpful and friendly. I didn't go down an aisle but that someone would stop and ask me if they could help me or find something for me. Davis and particular with so helpful and helping me pick out my washer even going over reviews with me so that I could pick out the 1 That best suited me.
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Recommended
Jan 18, 2023
Excellent customer service
While Home Depot is not my preferred building supply store, a recent visit to the Belton store was made exceptionally better by Home Depot employee Donnie. Donnie was very helpful and made my shopping experience much better.
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Recommended
Dec 29, 2022
Thanks Ron @ Belton Home Depot!
Ron greeted me at the self checkout and told me about the Home Depot survey. He was very friendly and I appreciated the information he shared. Thanks Ron!
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Recommended
Dec 27, 2022
Helpful employees
It makes a huge difference when I have to go for something in the hardware store. If there is no one to ask I usually walk out. Home Depot has stepped up their game in this department. We have choosen to shop for all our remodeling needs at Home Depot because we can get help now.
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Recommended
Dec 26, 2022
Very clean store
Cleanest Home Depot in the area
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Recommended
Dec 5, 2022
Awesome staff
Great customer service! Thank you Monica and Ryan B.!
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Recommended
Dec 5, 2022
Great Customer Service
I bought a washer and had the BEST associate. She was very helpful and made a difference when the item I first picked was out of stock. Normally I would have just left and went somewhere else to buy the washer.
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Recommended
Dec 3, 2022
Home depot order pick up.
They don't seem to have anyone who can fill an order off of a sheet they printed. This has happened at least 3 times to me and this was the worst.
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Dec 3, 2022
A friend
Ms. Victoria Ragland cashier what a pleasure to meet you. Thank you for kindness shared.
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Recommended
Nov 25, 2022
Donnie - Belton MO
A tremendous $25.00 savings owed to the assistance and knowledge of Donnie's exceptional sales service!
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Recommended
Nov 2, 2022
Friendly, Fast, and overall Amazing!
Nathan E was the BEST Home Depot employee that I have had the honor of being helped by. Not only was he super friendly and respectful, but helped me find everything I was looking for with no hesitation! He made my experience not a 5 star one, but a 10 star! Thank you again for everything!
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Recommended
Oct 29, 2022
Great Customer Service
We are purchasing several items to remodel our new home. I was pleased to have associates ask us if we needed anything and they also helped load heavy items into our cart. I will definitely choose Home Depot for other selections this next month/year.