#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)318-2104
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1306 E North Avenue
Belton, MO 64012
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Customer Store Reviews

  • 4.7 out of 452 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (452)
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Showing 1-30 of 452 reviews
Well managed
This is the most well run store Homedepot has. Very well stocked,organized and clean. Every employee is willing and able to help with your visit. It’s always a pleasure going there. Take it from a lifelong carpenter.
by
    • Recommended
    Great customer service
    Shirley and Victoria were beyond helpful and made our experience one of the best we’ve had
    by
      Worst store in the Kansas City area
      Lousy service, Poor management, no one cares if you get help or not.
      by
        New City, New Home Depot
        I had been to a few other appliance stores in the Metro KC area. Turning into my exit I notice there is a Home Depot store with a few blocks of my house. I had just moved into the Belton, Mo. area and hadn't paid attention before. I was in an urgent need for washer and dryer and the agent "RON W." made it a terrific buying experience and the delivery was the best I had been offered so far. Thank you, Ron W and Home Depot.
        by
          • Recommended
          Cashier Tracy
          Very helpful and friendly during my transaction.
          by
            • Recommended
            Fridge
            Just know exactly what you want and know how to do it yourself because they were not very helpful
            by
              Great store and help
              This home depot had great products at a good price. All employees were very helpful and nice.
              by
                • Recommended
                Friendly employees
                fairly quick when dealin with the employees had what i was after
                by
                  • Recommended
                  Excellent help from Britton
                  Britton spent all the time I needed to find the solution that worked for me. I took at least 10 trips back and forth from my truck to the aisle where he was helping me. He was very patient, professional, and knowledgeable. It took us about two hours, but we finally fixed it!
                  by
                    • Recommended
                    Best Customer Service Ever
                    I had to make several trips this holiday weekend for a large project. Each time the employees at the Belton store were friendly, knowledgeable and went out of their way to be helpful. Maddy was especially nice greeting us, getting me the special cart I needed from across the store and loading the car. He was friendly and never made me feel like a burden. I think this is the best home improvement store I have ever visited due to the over the top customer service. Someone needs to give these guys a bonus!
                    by
                      • Recommended
                      Great Store with Awesome Employees
                      Employees are always helpful here
                      by
                        • Recommended
                        Helpful employees
                        My experiences with this store have always been positive.
                        by
                          • Recommended
                          Super friendly employees and helpful!
                          Caleb Marsh did an awesome job and was very helpful! Made my experience great!
                          by
                            • Recommended
                            Customer service...on point!!
                            I've found myself shaking my head in disappointment at recent customer service experiences in so many different places. SO refreshing to experience FANTASTIC customer service on my most recent shopping trip.
                            by
                              • Recommended
                              Bath tub knob.
                              In the evening. Went to take a bath and faucet broke. Went to the store and had exactly what I needed.
                              by
                                • Recommended
                                Excellent customer service!
                                I purchased a riding mower and was met with obstacles that Alexa G. and Matthew C. completely overcame with ease and expertise. This was a very pleasant purchase for such a big ticket item because of these employees. The customer service that this store provides is unmatched anywhere in this area. If we need any items for repairs, replacement or building, this is our first stop because of the level of customer service and items in stock.
                                by
                                  • Recommended
                                  Awesome experience.
                                  Staff helped me locate everything needed to complete a client's job
                                  by
                                    • Recommended
                                    Home Depot is my one-stop shop for all of my household's essentials...
                                    Need a specific item to finish a household project? Home Depots got it...
                                    by
                                      • Recommended
                                      Donnie was awesome!
                                      So helpful! So friendly! Great experience!
                                      by
                                        • Recommended
                                        Belton HD is an Excellent store. Most friendly and knowledgeable employees of all the metro area!
                                        We consistently have employees asking if we need help with anything and then PROVIDE knowledgeable ASSISTANCE.
                                        by
                                          • Recommended
                                          Amazing customer service
                                          I was very pleased with our service tonight everyone was respectful, polite and welcoming. Something we don’t get very often now days. Love this place
                                          by
                                            • Recommended
                                            Great customer service!
                                            I like this Home Depot above all others for their high level of customer service. I'm not a fan of the main isle ways crammed with products, making maneuvers difficult at times. Still a very pleasant experience.
                                            by
                                              • Recommended
                                              Great customer service in Garden Department by Kay and Chris!
                                              I bought heavy stone edging and they loaded on my cart and then into my truck all with smiles and great attitude. They suggested items I almost forgot that I needed and welcomed me to come back to show them my finished project. I have more to get and now I will go to HomeDepot over the other stores in town. Great Customer Service!
                                              by
                                                • Recommended
                                                Her name was Lola!
                                                I bought Scott's grass seed at Home Depot today, the grass seed is not the story. My cashier Lola in Customer Service is the story. She saw the confusion on my face and approached me to see if she could be of assistance, she answered my questions and then walked the bag of seed to her register and rang me up all with a smile on her face.
                                                by
                                                  • Recommended
                                                  Very Helpful
                                                  Just moved in and had many things on our to do list. The store employees are knowledgeable and helpful in filling our list. When something was not at the store they found where it was and also told us the time the other store closed. We are very satisfied with this store and will e bake for future projects because of this positive experience.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    The pro desk Brenda, Lyndsay, Rick are great. Then you have Hadley and Kelly who always go above and beyond. Great customer service and really the only reason I continue using Home Depot.
                                                    by
                                                      • Recommended
                                                      Great Customer service!
                                                      Excel saved us a lot of time and money by helping to load our supplies.
                                                      by
                                                        • Recommended
                                                        Great team work...!!!
                                                        They can get it done...!!!
                                                        by
                                                          • Recommended
                                                          Poor Customer Service
                                                          From the get go, the Belton, MO location, the two women at the customer service desk were disrespectful and rude. Cashier Amanda at the customer service desk had some kind of attitude for whatever reason because my significant other is a sub-contractor/remodeler who does not have good bookkeeping and lost a receipt to the items we were returning. A little while later I kindly asked for a price check on some Christmas items, which has clearanced almost everywhere by now. Both women proceeded to make me feel uncomfortable because they failed to do their job and take items off the shelf they “supposedly” can’t sell even though it’s still on the floor. As we were walking out, I told my significant other about my experience with the customer service desk ladies after he went to go find an item for a job. He went back inside only to be disrespected by both customer service desk cashier Amanda and other insignificant disrespectful Home Depot female employee. They were supposedly going to give me a “deal” on said Christmas items I was able to buy just fine at the self checkout. My significant other said “Deal? There is no deal to be made.” They failed to do their job and they were disgruntled and wanted to blame the customer who brought it to their attention only seeking for a price scan since the Home Depot app does not provide an accurate price. Even when explaining the situation to one of the managers, John, he acted like he didn’t care whatsoever about the situation.
                                                          by
                                                            Ilict sweeps rules
                                                            I'm satisfied with store product but sweeps doesn't sound fair judging by the rules
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 452 reviews

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