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Filter Reviews By:Rating, Profile, Gender, Age (364)
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Showing 1-30 of 364 reviews
Apr 18, 2024
I good employee makes up for some other
I bought some garden stuff Derek was unbelievably helpful
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Recommended
Apr 18, 2024
Homedepot
This home depot was organized very nice friendly staff welling to help you located the item greet me help thru check out they away there to help me greet me with my smile
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Recommended
Apr 4, 2024
Pleasant People
Can't remember a time I had a bad experience here at this Home Depot.
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Recommended
Apr 3, 2024
the item I was looking for were all together and easy to find
Good clean store and very easy to find the product I was looking for !
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Recommended
Feb 28, 2024
A lot of employees are lazy and rude
Asked for help
With carpet and two “men” sat there and looked at me like I was crazy and told me to look through each piece of carpet I believe they could have looked the information up on the computer they were sitting right in front of
by
Feb 16, 2024
Customer Service
The customer service, Denise, Sandi and Harvey, were very understanding of my confuse. And with constant attention, and respect.
by
Dec 10, 2023
Great Service
Always a pleasure shopping at Berlin Home Depot..
Good customer service.
Some knowledgeable employees, especially Tracey in plumbing.
Overall good experience...
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Recommended
Oct 15, 2023
Have what i need
All good from supplies to people
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Recommended
Oct 13, 2023
Courteous and helpful in the “Blinds” dept.
I was able to find home decorator blinds that I purchased eight years ago in the same color. I was so happy because I thought I was going to have to buy 4 new blinds instead of two, which is all I needed.
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Recommended
Sep 9, 2023
EMPLOYEE @ PRO DESK
SERVICE BY JOE WAS EXCEPTIONAL
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Recommended
May 28, 2023
Pro Desk Russ
Thank you Russ for doing your best to help me and not sending to another department. A little bit of kindness goes a long way.
by
Mar 12, 2023
Convenient, plus other stores near by
Just got paint,few brushes.
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Recommended
Jan 16, 2023
Poor customer service
The worker at the self checkout was rude, overly aggressive, not helpful, and implied I would try to scan a wrong label for a $35 plant.
by
Oct 28, 2022
Friendly service
I arrived to shop for multiple items. The flooring department was extremely professional. Excellent customer service.
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Recommended
Oct 28, 2022
Customer service
Mr bill took his time and was patient and very friendly made sure I had the item I needed for my project. Great customer service.
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Recommended
Oct 6, 2022
Visit Mauro today not To Mauro at Home Depot
This is truly a great store! Helpful, clean, knowledgeable, all of the staff is wonderful! But if you want really excellent service see Bob in paint or Mauro in tool rental. I like everyone in this store.
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Recommended
Oct 3, 2022
Great service
We brought in an old can of paint. John, the paint advisor took the time to take a look at it, and mixed a new batch of the same color for us. He sensed our needs, was efficient, and quite knowledgeable. He managed to multi task, and take care of other customers while mixing our paint.
Frances, the cashier, helped expedite our Military Discount. She and John were patient and kind.
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Recommended
Sep 12, 2022
Home Installation Project
Kitchen backsplash project exceeded my expectations staff was accommodating.
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Recommended
Aug 18, 2022
Amazing customer service!
I ordered a kitchen sink base online and had it delivered to the store. Mary Ellen and another kind woman at the service desk helped arrange delivery for to my home. (which turned out to be a somewhat complicated process) When received, I saw HD had shipped the wrong size, in spite of the receipts and shipping label showing the correct size. Mary Ellen helped me through the return and replacement process. There were other complications, but the point is they (customer service) has followed up with everything they said they would, arranged shipping to my home, arranged to have the wrong sized item picked up and returned, refunded the amount, helped me order the replacement, and did it all with smiles and a pleasant attitude. The problem with the cabinet was not the store's fault, but they have gone out of their way to make it right for me. They've even offered to check out the replacement cabinet when it arrives so we don't repeat the cycle. I couldn't ask for more!
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Recommended
Jul 14, 2022
Great customer service!
I went to the Home Depot in Berlin NJ today for new countertops. The associate, Brenda was fabulous. Kudos for such professionalism and beautiful customer service. My purchase went off without a hitch. Brenda took care of me in record time and was so very helpful. I would do all my home improvement jobs through this store. No hassle.
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Recommended
May 22, 2022
Great customer service.
My husband and I needed pool salt to open our pool. Almost everyone was out of stock but an online search showed us the Berlin store had it. From the minute we walked in the store until the time we left it was a wonderful experience. We will definitely return to this location.
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Recommended
Apr 1, 2022
very reliable Home Depot Store
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Recommended
Jan 23, 2022
Excellent customer service
Always a streamlined, efficient shopping experience at this well run Home Depot with supportive, friendly staff.
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Recommended
Dec 26, 2021
Rude
Some of the cashier at the register are very rude and makes racial comments about people
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Dec 4, 2021
Great inventory
Barron in electrical went above and beyond read all of the products to me even tested him out for me he was extremely helpful and professional Wanda at customer service is a beautiful person inside and out she was also very attentive professional kind and very very helpful also cashier Jessica is kind and helpful
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Recommended
Sep 28, 2021
wire
I just bought the product but its not the first time and it works well.
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Recommended
Jul 25, 2021
Helpful associates who do what they can to make your experience a pleasant one.
Helpful associates who do what they can to make your experience a pleasant one.
by
Verified Purchase
Recommended
Jul 4, 2021
Store is decent other then a few nasty employees behind the register ( Jasmine ) , and a few of t...
Store is decent other then a few nasty employees behind the register ( Jasmine ) , and a few of the took section employees who could give a crap about helping you. They are there to milk the clock and go home. HOME DEPOT HIRE EMPLOYEES WHO HAVE THAT SAME PASSION FOR HOME IMPROVEMENT AS YOUR CUSTOMERS.
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Verified Purchase
Recommended
Jul 4, 2021
Cintia and Isaiah made this visit a happy and successful one. Thank you!
Cintia and Isaiah made this visit a happy and successful one.
Thank you!