#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(318)752-6400
Tool & Truck Rental(318)752-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2800 Airline Dr
Bossier City, LA 71111
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Customer Store Reviews

  • 4.6 out of 701 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (701)
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Showing 1-30 of 701 reviews
Carolin was very helpful, she helped me find my dishwasher and made some very valuable suggestion...
Carolin was very helpful, she helped me find my dishwasher and made some very valuable suggestion for other parts needed. The store was very clean and everyone was very helpful
by
    • Recommended
    Help us available when I need it and the store was clean and orderly.
    Help us available when I need it and the store was clean and orderly.
    by
    • Verified Purchase
    • Recommended
    The only reason this shopping experience was pleasant was because of Terri Zito and her friendly ...
    The only reason this shopping experience was pleasant was because of Terri Zito and her friendly personality and ability to help. Spent over a thousand dollars and she was the only one that acted as if she cared.
    by
    • Verified Purchase
    • Recommended
    Poor customer service! If you do not care how the employees treat you, then I guess this won’t bo...
    Poor customer service! If you do not care how the employees treat you, then I guess this won’t bother you. Not all employees at this location have poor customer service skills but the majority out way the few good employees they have. If you wish to receive better customer service then I urge you to shop elsewhere.
    by
    • Verified Purchase
    1 found this review helpful
    Very experienced and knowledgeable sales person in the kitchen counter tops area who was readily ...
    Very experienced and knowledgeable sales person in the kitchen counter tops area who was readily available to help! Made the experience so much more enjoyable.
    by
    • Verified Purchase
    • Recommended
    Awesome Customer Service Very Friendly and Professional
    Awesome Customer Service Very Friendly and Professional
    by
    • Verified Purchase
    • Recommended
    I needed an item that was in a aisle closed for forklift operation. One of the employees stopped ...
    I needed an item that was in a aisle closed for forklift operation. One of the employees stopped what he was doing to ask if I needed help. He got what I needed from shelf and I was able to continue shopping. Also the cashier at checkout was friendly.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Always enjoy shopping at my local Home Depot!! They usually have what I am looking for and employ...
    Always enjoy shopping at my local Home Depot!! They usually have what I am looking for and employees are helpful and courteous!!
    by
    • Verified Purchase
    • Recommended
    sEVERAL OF THE EMPLOYEES AERE VERY FRIENDLY AND ALLWAYS SPEEK
    sEVERAL OF THE EMPLOYEES AERE VERY FRIENDLY AND ALLWAYS SPEEK
    by
    • Verified Purchase
    • Recommended
    The store was very clean & organized. The staff was very knowledgeable. We wanted an unusual shap...
    The store was very clean & organized. The staff was very knowledgeable. We wanted an unusual shaped huge island in our kitchen. We worked with the kitchen designer who listened & delivered exactly what we were asking for. We love our new island & quartz counter top with the Ogee edge, Its hard to believe every time i see it in my kitchen.
    by
    • Verified Purchase
    • Recommended
    I have never had a problem shopping at this store
    I have never had a problem shopping at this store
    by
    • Verified Purchase
    • Recommended
    This is a great store and I would love to shop here I would overall give this store a five star ...
    This is a great store and I would love to shop here I would overall give this store a five star rating bc, its everything you need.
    by
    • Verified Purchase
    • Recommended
    It took about 30 min. to get someone to help us to cut flooring on a rainy, empty-customers day ....
    It took about 30 min. to get someone to help us to cut flooring on a rainy, empty-customers day . They only came over after a store employee who was a flagger came to close down the aisle for the forklift. The TWO surly big women who cut it, did not help us carry the flooring to the cashier. EVEN AFTER I SHOWED THEM I HAD A HERNIA TRUSS ON AND TOLD THEM ABOUT MY CONDITION! They said "tell them at the counter" and walked off, making us use a GROCERY STORE CART I WAS USING AS A CRUTCH TO WALK to carry the 10X12 linoleum. Then, after paying for it, I again told the cashier woman I had a hernia, AND THEY DIDN'T GET ANYONE TO HELP AGAIN!! My wife and I, me being 65 with (as I told them) a bad hernia and heart. We had to load our flooring into our van IN THE RAIN BY OURSELVES! Why? Because everyone was using the covered loading zone for parking so they wouldn't get rained on. Two kids came out of the store as we were loading with little pouches of bolts in their hands, and when I asked them if they were loading up anything, they said "No, we just bought these" and laughed at my wife and I trying hard to load up flooring in the rain (again, I am 65). Personnel should have been out there and politely telling these kids and "men" this is a loading zone, especially in the rain. They did not even have the right carts inside the store. The carts were all outside in the rain. My BP when I got home was 189/104, my hernia was enflamed and I am going to the hospital tomorrow. Thanks for nothing Home Depot. The time of checkout was 4:30 on Wednesday 10/30 (if Home Depot even looks at these things).
    by
    • Verified Purchase
    Everyone is so helpful and friendly. I like that I can go in, get any questions answered about an...
    Everyone is so helpful and friendly. I like that I can go in, get any questions answered about any product and check out with ease and I'm out the door!
    by
    • Verified Purchase
    • Recommended
    awesome store
    awesome store
    by
    • Verified Purchase
    • Recommended
    #0364 is my favorite store. I recently moved to Bossier City and found it on my first day. Never ...
    #0364 is my favorite store. I recently moved to Bossier City and found it on my first day. Never had a bad experience here.
    by
    • Verified Purchase
    • Recommended
    Store of efficient and tidy. I marked "I do not expect to shop often at this store because it is ...
    Store of efficient and tidy. I marked "I do not expect to shop often at this store because it is across town and NOT my regular HD store. I happened to need an HD store and I was nearby.
    by
    • Verified Purchase
    • Recommended
    Pleasant experience shopping at this Home Depot Store. Very nice employees and I received the qu...
    Pleasant experience shopping at this Home Depot Store. Very nice employees and I received the quality product was desiring to purchase.
    by
    • Verified Purchase
    • Recommended
    Very clean and was able to locate items exactly where they were supposed to be! Employees were co...
    Very clean and was able to locate items exactly where they were supposed to be! Employees were courteous and made us smile!
    by
    • Verified Purchase
    • Recommended
    The workers are great , friendly, & awesome
    The workers are great , friendly, & awesome
    by
    • Verified Purchase
    • Recommended
    Store including restroom was very clean. I knew what I wanted (washer and dryer) and Breanna, Cus...
    Store including restroom was very clean. I knew what I wanted (washer and dryer) and Breanna, Customer Order Specialist helped me out. I purchased the items arranged delivery and was out the door in about 30 minutes or less. A very satisfied customer.
    by
    • Verified Purchase
    • Recommended
    I love shopping there. The store is always clean and well organized. All of the employees go ou...
    I love shopping there. The store is always clean and well organized. All of the employees go out of there way to provide assistance and answer questions.
    by
    • Verified Purchase
    • Recommended
    We often stop at different Home Depot stores, we have found this one to be extremely helpful! We ...
    We often stop at different Home Depot stores, we have found this one to be extremely helpful! We always come to this store for our gardening and building needs
    by
    • Verified Purchase
    • Recommended
    The store is well laid out and most items are easy to find. The store is always clean and so is ...
    The store is well laid out and most items are easy to find. The store is always clean and so is the men's restroom. All employees that I have contacted are always knowledgeable,courteous,and willing to help with my DYI projects.
    by
    • Verified Purchase
    • Recommended
    LOVE THIS HOMEDEPOT AND THE WAY THEY TAKE OF CUSTOMERS. I WAS ONCE A STOCK HOLDER MAKE DUST OR E...
    LOVE THIS HOMEDEPOT AND THE WAY THEY TAKE OF CUSTOMERS. I WAS ONCE A STOCK HOLDER MAKE DUST OR EAT DUST
    by
    • Verified Purchase
    • Recommended
    We found what we needed easily we asked for assistance with the loading and was assisted without ...
    We found what we needed easily we asked for assistance with the loading and was assisted without a problem
    by
    • Verified Purchase
    • Recommended
    This store is convenient and people always helping
    This store is convenient and people always helping
    by
    • Verified Purchase
    • Recommended
    Great Help and plenty of stock
    Great Help and plenty of stock
    by
    • Verified Purchase
    • Recommended
    Everyone is very helpful and friendly.
    Everyone is very helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    do not order products from the Appliance department apparently they can’t type correct numbers in...
    do not order products from the Appliance department apparently they can’t type correct numbers in the computer nor are they knowledgeable about the merchandise that they sell
    by
    • Verified Purchase
    Showing 1-30 of 701 reviews

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