#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)494-0866
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8053 Challis Rd
Brighton, MI 48116
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Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Amazing Experience!
I came in today for a light fixture. I left with a full heart from the great conversation your customer service staff offered.
by
    • Recommended
    VERY GOOD STORES AND EMPLOYEES AND PRODUCTS
    I BOUGHT THIS A MONTH AGO AND AM SO HAPPY THAT I DID
    by
      • Recommended
      The BEST is the Brighton Store #2724
      I can count on assistance, smiles, knowledge and enjoy my visit to my favorite “candy store”. Fences, blinds and steps……oh my. Just to name a few recent purchases. Many more to come, I’m sure!
      by
        • Recommended
        Tim is a great friendly employee
        Tim helped me load my product
        by
          • Recommended
          No Mulch Loaders
          Went there today to purchase mulch that is on sale for memorial weekend and there was no one able to load it! Had to load it myself so be prepared if you go memorial weekend
          by
            Great store
            Friendly and helpful staff!
            by
              • Recommended
              Buying a riding lawn mower
              I recently bought a Cub cadet Lt 46 riding lawn mower. The employees at the Brighton Home depot were all very helpful with picking out the lawn mower and making the purchase and loading process very quick and easy.
              by
                • Recommended
                Great Employee
                Donna. at the Service Center, is one of the most competent, helpful, cheerful employees that I have experienced in a very long time in a retail setting. Hope she is appreciated.
                by
                  • Recommended
                  Highly recommend!!
                  The staff at the Brighton location is Extremely knowledgeable, kind, patient and Amazing!! Lisa, a cashier, is so sweet & kind!!
                  by
                    • Recommended
                    Annoying AF
                    Don’t think you can peacefully shop here. They are really going to bother you on every single aisle. You asked if I needed help, I said no politely and yet you continued to bother me. Thank you for making one of my favorite places insufferable.
                    by
                      Great Customer Service
                      If you ever go to this Home Depot (which we absolutely love) there is the sweetest cashier who is always smiling and recognizes her frequent shoppers, Bonnie.
                      by
                        Great customer service
                        My last visit was fast and very efficient at HD. Great help in the plumbing area and checkout.:)
                        by
                          • Recommended
                          Everything was great
                          Lee Ann went above and beyond helping me order a dishwasher on top of also getting me a better price..
                          by
                            • Recommended
                            Well done to home depot
                            Returns were very evil and I got what I exactly wanted in the air. Thank you. I mean I haven't figured that part out yet.
                            by
                              • Recommended
                              Busy but very courteous & helpful
                              Very happy with the five different sales people and cashiers I encountered. All eager to help!
                              by
                                • Recommended
                                Outstanding Customer Service
                                I have had only positive experiences at Home Depot, particularly with the Customer Service Team. They know their stuff! If there is a question they can't answer, they know who to call for the answer. Great place to do business!
                                by
                                  • Recommended
                                  Great Staff in all areas
                                  Being a lady, I tried to find stuff myself, but could not look for items I needed. Staff member going by and directed me to the correct location to find 👍
                                  by
                                    • Recommended
                                    Excellent Customer Service - Go see Shannon in appliances!
                                    Shannon Kirby in the appliance department was so incredibly helpful to us in purchasing our washer and dryer. He is knowledgeable, professional and kind. He's helped us before in purchasing a new microwave so we were confident that he could help us this time for a larger purchase and he definitely followed through! Thank you so much to Shannon for such a wonderful experience.
                                    by
                                      • Recommended
                                      Paint Department - Don is amazing!
                                      Don is very knowledgeable and helpful! With a line of people he did not rush us or make us feel like we were holding him up. He was friendly to everyone he assisted. He went above and beyond with recommendations and customer service!
                                      by
                                        • Recommended
                                        Tough job to please everyone
                                        All employees are kind,helpful,and understanding
                                        by
                                          • Recommended
                                          Perfect cashier.
                                          When I was checking out the cashier (Cashier Bonnie) was super, I love her smile and energy , such a beautiful person.
                                          by
                                            • Recommended
                                            Home Depot is my go to for all my projects
                                            I always chose Home Depot for projects I have to keep my home beautiful and keep everything working properly.
                                            by
                                              • Recommended
                                              Cashier in Garden Center RUDE and UNFRIENDLY
                                              Visited the garden center this morning, no one was in line the cashier was in his box did not come out to greet anyone he was rude and unfriendly He rang my order up wrong and gave me attitude.
                                              by
                                                Friendly Cashier
                                                The cashier, James, was very friendly and patient with us.
                                                by
                                                  • Recommended
                                                  Great experience at checkout
                                                  Very enjoyable checkout at store thank you Susanne for being so friendly.
                                                  by
                                                    • Recommended
                                                    Store clerk very helpful
                                                    Alexis was VERY helpful and processed my payment in a timely manner.
                                                    by
                                                      • Recommended
                                                      Exceptional Assistance
                                                      Joe was patient, knowledgeable and kind. He helped me from paint to gardening to hardware. You don't see that kind of great customer service anymore in any industry. Thank you Joe, you made my day!
                                                      by
                                                        • Recommended
                                                        Home Depot - A Great Place to Shop
                                                        There was never a time when we've shopped at Home Depot and been disappointed. Even when calling on the phone, an employee would actually walk to the product and let us know it was available if we were on the phone. Home Depot is top notch and we hope they'll be around for a long long time.
                                                        by
                                                          • Recommended
                                                          Does anybody work there?
                                                          Had to wait 35 minutes in flooring area to get waited on. Workers are scarce and don't make eye contact when walking by you.
                                                          by
                                                            Love our Brighton Home Depot
                                                            I love our hometown Home Depot. They always have what we need in a large quantity if necessary. The store is always neat and clean and isles are neat and easy to maneuver around as I am in a wheelchair. Most of all, the team members are very, very friendly, and always willing to help!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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