#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(810)494-0866
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8053 Challis Rd
Brighton, MI 48116
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 546 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (546)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 546 reviews
On line needs to be more user friendly
It is difficult to compared similar items on line. Two refrigerators from the same manufacu
by
    Very nice store
    Great store with very helpful employees. Usually very well stocked, with the exception of SOLAR SALT for water softeners. They seem to run out of this product a lot.
    by
      Great service, Great prices
      Has all your home improvement needs covered.
      by
        • Recommended
        Check out
        Carol went above and beyond. Was very courteous and worked double time to try to get the military discount, to no avail. Great job Carol God bless America
        by
          Great customer service
          We went in for a water softener and Tommy gave us exact what we needed. Very happy with it.
          by
            • Recommended
            Friendly and knowledgeable staff
            Every employee in the store seems to know where EVERY item is located, and most actually walk the customer right to the aisle!
            by
              • Recommended
              Amazing Service and Staff!
              Tonight, I stopped into purchase a snowblower. This store did not disappoint! All of the associates were amazing to work with. They answered all of my questions making sure I was totally satisfied with my purchase. During checkout, I was even offered a coupon if I signed up for a store credit card; this saved me more than expected!
              by
                • Recommended
                Genuine great people work here
                This Home Depot specifically has very friendly and helpful staff
                by
                  • Recommended
                  Customer service was a JOKE
                  Horrible customer service! The Customer Service line leader (Manager) was rude, unhelpful and refused to fix their mistake. I will never again shop or recommend Home Depot.
                  by
                    Doug in paint
                    I needed some primer Doug asked me some questions recommended a different primer that was tented even reminded me of a paint roller
                    by
                      • Recommended
                      Help is really helpful
                      I asked where to find an item, but found a better price in another location on display. But the cashier made up for all. She was helpful with the scanner and obtained a cart for me to carry my items out. She was like a second pair of hands anticipating my needs. Great service!
                      by
                        • Recommended
                        AWESOME SALES ASSOCIATES
                        LANCE, IN THE PLUMBING DEPARTMENT, WAS VERY HELPFUL WITH IDEAS AND SUGGESTIONS FOR OUR PLUMBING PROJECT. HE SAVED US MUCH TIME IN LOCATING THE NECESSARY MERCHANDISE WITHIN THE STORE, EVEN THOUGH WE HAVE THE STORE APP.
                        by
                          • Recommended
                          Friendly employees
                          I bought top soil for my project and the employee that helped me was very knowledgeable and friendly.
                          by
                            • Recommended
                            Store is clean and friendly knowledgeable. Mark is very helpful and for time in our current worl...
                            Store is clean and friendly knowledgeable. Mark is very helpful and for time in our current world where help is hard to find. It seems like this home depot has great quality people who are available to help you.
                            by
                            • Verified Purchase
                            • Recommended
                            CUSTOMER SERVICE EMPLOYEES JILL AND ALEXIS WENT ABOVE AND BEYOND TODAY--SUNDAY JULY 25TH----THEY ...
                            CUSTOMER SERVICE EMPLOYEES JILL AND ALEXIS WENT ABOVE AND BEYOND TODAY--SUNDAY JULY 25TH----THEY DEFINITELY DESERVE A LOT OF CREDIT FOR THEIR PATIENCE AND CUSTOMER CARE.
                            by
                            • Verified Purchase
                            • Recommended
                            The customer service department at this Home Depot are very helpful I appreciate the service espe...
                            The customer service department at this Home Depot are very helpful I appreciate the service especially when my husband needed our lawn more put together before delivery.
                            by
                            • Verified Purchase
                            • Recommended
                            I have been shopping at this store for a number of years and find it to be one of the best. I hav...
                            I have been shopping at this store for a number of years and find it to be one of the best. I have never been disappointed and their products have always been to notch.
                            by
                            • Verified Purchase
                            • Recommended
                            friendly and will help with merchandise
                            friendly and will help with merchandise
                            by
                            • Verified Purchase
                            • Recommended
                            Always a great shopping experience at this Home Depot. I live closer to the Howell one, but the s...
                            Always a great shopping experience at this Home Depot. I live closer to the Howell one, but the staff here is always helpful and friendly. This trip was no exception. Madison in paint was helpful and Jenny who checked me out, was friendly and efficient.
                            by
                            • Verified Purchase
                            • Recommended
                            This store is my go-to store. It's well-organized. There's always someone there to offer help. ...
                            This store is my go-to store. It's well-organized. There's always someone there to offer help. Every once in a while, I need to return something and they're always polite and helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            I've had nothing but great experiences at this store, each and every time, for the past 15 years....
                            I've had nothing but great experiences at this store, each and every time, for the past 15 years. It's always clean and well-stocked. The employees are friendly and always ready to help. Whenever I've needed an employee to go above and beyond, even when I didn't know that I needed an employee to go above and beyond, they were happy to do so. The managers at this store must be exceptional.
                            by
                            • Verified Purchase
                            • Recommended
                            Store is in good condition and all associates helpful and did not rush us to make a decision on ...
                            Store is in good condition and all associates helpful and did not rush us to make a decision on what we can for. They even carried it to the checkout for us and helped put it in the back of our car.
                            by
                            • Verified Purchase
                            • Recommended
                            I purchased some wood and it rang up incorrect. Store staff said the manufacturer miss marked the...
                            I purchased some wood and it rang up incorrect. Store staff said the manufacturer miss marked the stamp that was directly on the wood so the price I paid was correct. It was such BS. They need to hire people with at least a half a brain to work customer service to help with this type of problems.
                            by
                            • Verified Purchase
                            So extremely satisfied. They go above and beyond to help "non-handy" customers like myself.
                            So extremely satisfied. They go above and beyond to help "non-handy" customers like myself.
                            by
                            • Verified Purchase
                            • Recommended
                            The store was clean and the employees were externally helpful.
                            The store was clean and the employees were externally helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            This is my go-to Home Depot, even though I live closer to the Howell store. The staff at Brighton...
                            This is my go-to Home Depot, even though I live closer to the Howell store. The staff at Brighton is universally more friendly and helpful. It's difficult to walk down any aisle and not be politely greeted by a worker and or asked if you need assistance finding something. You don't get that same treatment at the Howell Home Depot. Sherie? the cashier today was very friendly and efficient, even though they were clearly busy.
                            by
                            • Verified Purchase
                            • Recommended
                            The management in this store are truly supportive of customers. Josh and Megan in particular hel...
                            The management in this store are truly supportive of customers. Josh and Megan in particular helped me to rectify an order of 21 window blinds. They made sure everything was correct and went over and above to make my order right. Baily was also a pleasure to work with on adjusting my order which was my mistake. I would shop at this store and recommend this location.
                            by
                            • Verified Purchase
                            • Recommended
                            The Brighton Home Depot is the best in cleanliness but mostly importantly the people. Especially...
                            The Brighton Home Depot is the best in cleanliness but mostly importantly the people. Especially Hannah at the Pro Desk who takes the time to make certain you have a successful shopping experience.
                            by
                            • Verified Purchase
                            • Recommended
                            First time doing curbside super easy time management was great your staff member young lady by th...
                            First time doing curbside super easy time management was great your staff member young lady by the name of Sam made my experience wonderful she was very helpful polite and represented your company wonderful
                            by
                            • Verified Purchase
                            • Recommended
                            While I was shopping I noticed employees very friendly-helpful which makes for a nice shopping ex...
                            While I was shopping I noticed employees very friendly-helpful which makes for a nice shopping experience. I will definately return as well as recommend this location too my friends.
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 546 reviews

                            Nearby Stores

                            Find Another Store

                            3330 E Grand River Ave

                            Howell, MI 48843

                            5.66 mi

                            Tool & Truck Rental

                            (517)552-5610

                            Pro Service Desk

                            (517)552-5609

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm

                            47950 Grand River Ave

                            Novi, MI 48374

                            14.43 mi

                            Tool & Truck Rental

                            (248)735-6930

                            Pro Service Desk

                            (248)735-6924

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm

                            15255 Silver Pkwy

                            Fenton, MI 48430

                            17.86 mi

                            Tool & Truck Rental

                            (810)714-4400

                            Pro Service Desk

                            (810)714-4401

                            Mon-Sat: 6:00am - 10:00pm

                            Sun: 8:00am - 8:00pm