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Showing 1-30 of 528 reviews
Nov 23, 2020
The store was very clean and products are very easy to find. The store is well stocked and we wer...
The store was very clean and products are very easy to find. The store is well stocked and we were able to find everything we went to buy. I was surprised by how many associates are there to assist and answer questions. Also, do not feel discouraged if there's a long line, it moves very fast. As a result, you will be out in no time. Everyone is super nice and helpful. They don't just answer questions they're very proactive with making sure you find what you want. We asked one employee about a washroom tub and he actually open the box to make sure all the pieces were in the box. Great experience!
by
Verified Purchase
Recommended
Nov 20, 2020
The Gun Hill store is by far the greatest location! the have the largest selection and everything...
The Gun Hill store is by far the greatest location! the have the largest selection and everything is usually in stock!! The staff is super friendly and helpful especially Ray and Arlene, I highly recommend it!!!
by
Verified Purchase
Recommended
Nov 18, 2020
Is the first time I get help the way I did. Home Depot Associate or employee in plumbing and bath...
Is the first time I get help the way I did. Home Depot Associate or employee in plumbing and bathroom appliances named Kevin B gave me the best customer service ever. Not only did Kevin take his time helping me. Looking for the Item and even making sure I had all I needed that went along the item and on top of that explaining why these things are important and what things are best to buy. I left out of home depot with so much more knowledge. I was amazed at how much he knew about his area.
by
Verified Purchase
Recommended
Nov 11, 2020
Always find what I need. Staff members are awesome, high five to the members at the washing machi...
Always find what I need. Staff members are awesome, high five to the members at the washing machine department. High five to Deja (sales Cashier) for excellent customer service.
by
Verified Purchase
Recommended
Nov 8, 2020
An employee named Carmen helped us out during our visit to Home Depot. She was very generous and ...
An employee named Carmen helped us out during our visit to Home Depot. She was very generous and helped explain everything we need for our product which was a fridge. She explained to us what we could to if it were to get damaged. She provided us with all the information we needed and made sure we got what we wanted.
by
Verified Purchase
Recommended
Nov 6, 2020
Customer service is deplorable. Staff is nasty and will not answer a question and walk in other d...
Customer service is deplorable. Staff is nasty and will not answer a question and walk in other direction when you request service. They disappear and never come back. Checkout line is worse. People talk to each other rather than assisting at checkout and when you ask about line, they take people out of turn and yell at you. I feel personally threatened and don't want to spend my money there anymore.
by
Verified Purchase
Nov 4, 2020
Great customer service by Ms.Carmen-Kitchen Appliance Department.
Great customer service by Ms.Carmen-Kitchen Appliance Department.
by
Verified Purchase
Recommended
Oct 9, 2020
I'm Happy with my purchase today needed a new floor lamp. The store was very clean the workers wa...
I'm Happy with my purchase today needed a new floor lamp. The store was very clean the workers was friendly and helpful in helping me find what I wanted looking forward to shop there again.
by
Verified Purchase
Recommended
Sep 27, 2020
The outside of this store was not clean at all. Inside was o.k. The person who we worked with w...
The outside of this store was not clean at all. Inside was o.k. The person who we worked with was very helpful and professional
by
Verified Purchase
Recommended
Sep 24, 2020
April was a great help to me today. I was pushed for time and she treated me like I mattered. Tha...
April was a great help to me today. I was pushed for time and she treated me like I mattered. Thank you for all your help today
by
Verified Purchase
Recommended
Sep 4, 2020
Found my merchandise with ease but the cashiers full of attitude... associates doesn’t care to wo...
Found my merchandise with ease but the cashiers full of attitude... associates doesn’t care to work. ... if u feel like arguing with anybody go to gunhill homedepot
by
Verified Purchase
Aug 26, 2020
Carmen from the Appliances Department was super knowledgeable and helpful. We could use more Carm...
Carmen from the Appliances Department was super knowledgeable and helpful. We could use more Carmens in Home Depot! :D
by
Verified Purchase
Recommended
Aug 20, 2020
This is the best homedepot in my opinion. The workers actually help you..if needed they walk you ...
This is the best homedepot in my opinion. The workers actually help you..if needed they walk you to what you looking for instead of just pointing. They also look for merchandise not on shelves but on the overheads and get it for you! They don't act like you bothering them at all, they are really friendly including the managers!
by
Verified Purchase
Recommended
Aug 6, 2020
Have 45 mins to kill waiting on the checkout line ???? Then go to this store. You are better o...
Have 45 mins to kill waiting on the checkout line ???? Then go to this store. You are better off going to the Bruckner Ave & Bush Ave Home depo. Store is better stocked & check out lines are a lot faster if not, bring a book to read while youre on the check out line at Gunhill.
by
Verified Purchase
Jul 25, 2020
Always hate going to this particular store in the bronx,
Always hate going to this particular store in the bronx,
by
Verified Purchase
Jul 23, 2020
make sure you have all the supplies for customer to purchase employee should be more friendly an...
make sure you have all the supplies for customer to purchase
employee should be more friendly and service the customer with a smile; it doesn't cost to smile.
by
Verified Purchase
Recommended
Jul 17, 2020
The experience at the store was average, my distaste came with the delivery and the customer serv...
The experience at the store was average, my distaste came with the delivery and the customer service! This store has the WORST customer service I've ever been subjected to, and their delivery staff is just as bad! I will NEVER solicit anything from this store again! Not only will I NOT receive the DAY LATE delivery but I will be asking for an IMMEDIANT REFUND as well!
by
Verified Purchase
Jul 4, 2020
The store is very resourceful, well lit, clean, quiet, with courteous staff and in a good location.
The store is very resourceful, well lit, clean, quiet, with courteous staff and in a good location.
by
Verified Purchase
Recommended
Jun 26, 2020
great store everyone has a great attitude
great store everyone has a great attitude
by
Verified Purchase
Recommended
Jun 25, 2020
Letting in to many people. Low on stock with planets supplies. Security not knowledgeable about...
Letting in to many people. Low on stock with planets supplies. Security not knowledgeable about store safety.
by
Verified Purchase
Jun 12, 2020
Carmen was the appliance sales rep who helped me. She was great! She made my purchase very easy...
Carmen was the appliance sales rep who helped me. She was great! She made my purchase very easy and quick.
by
Verified Purchase
Recommended
Jun 11, 2020
GREAT STAFF! LOTS OF SUPPLIES! ALWAYS A PLEASURE! EVEN WITH THE LINES! STAFF MOVES YOU OUT QUICKL...
GREAT STAFF! LOTS OF SUPPLIES! ALWAYS A PLEASURE! EVEN WITH THE LINES! STAFF MOVES YOU OUT QUICKLY.
THEY HAVE THOSE TUUF LADIES MOVING THE LINE!!!!!THANK YOU LADIES!
by
Verified Purchase
Recommended
May 31, 2020
STANDS OUT AS THE WORST SHOPPING EXPERIENCE OF MY LIFE
STANDS OUT AS THE WORST SHOPPING EXPERIENCE OF MY LIFE
by
Verified Purchase
May 28, 2020
service was good.was able to find product the associate was pleasant. Think they are doing a good...
service was good.was able to find product the associate was pleasant. Think they are doing a good job making things work during this pandemic
by
Verified Purchase
Recommended
May 27, 2020
Horrible customer service/ delivery service Don’t expect to find a solution when they make mistak...
Horrible customer service/ delivery service Don’t expect to find a solution when they make mistakes Go To New Rochelle!!!
by
Verified Purchase
May 25, 2020
It is always a pleasure going to this store. Considering the circumstances, they treat their cust...
It is always a pleasure going to this store. Considering the circumstances, they treat their customers, well. thank you Home Depot Gun Hill Road!!!
by
Verified Purchase
Recommended
May 8, 2020
home depot at gun hill rd is good just like the one's at upstate
home depot at gun hill rd is good just like the one's at upstate
by
Verified Purchase
Recommended
Apr 28, 2020
Great service but a great employee.. Eric was on point and professional and made our choices much...
Great service but a great employee.. Eric was on point and professional and made our choices much easier...
by
Verified Purchase
Recommended
Apr 25, 2020
There is everything you need for your house or any particular job regarding contruction, remodeli...
There is everything you need for your house or any particular job regarding contruction, remodeling or building project. I really like this store, many special and savings are available..Nice personal and always attentive..