Reviews for Buckhead #6986

Our in-store visits are good enough. Calling can be frustrating with long hold times or being disconnected. However, our Pro Rep, Pam Burke is exceptional and we absolutely notice when she's away. Pam goes above and beyond. We appreciate her efforts of great customer service, efficiency and effectiveness.

Visited the store for paint and was pleasantly surprised by the kindness and personality of the gentleman at the counter and Gita, our "self-checkout" cashier. We chose this location because of it's proximity to our previous errand and I am glad we did. Thanks for your kindness!

For great service see Charmaine!

Great product and good prices

Bought many things at this store and I recommend it highly!

When placing a recent order for a door delivery I received excellent service from the Pro Desk - there was a minor issue, but they worked to resolve it for me. They called me to follow up as promised to make sure all was well. I appreciate the time they took and their commitment to their customers.

The best shop I went

forget about someone helping you in the store they all on cloud nine

Literally couldn’t purchase an HD product. No help, no knowledgeable employees. Was just trying to purchase a couple of work benches but couldn’t make it happen.

Theo was so very helpful! I bought a grill already put together, but Theo not only noticed one thing missing and another part broken, he fixed it right on the spot for me. He also offered with out me asking to carry the grill to check out and my car, because I already had my hands full. I honestly would not have bought my grill that day if Theo had not gone way out of his way to help me. Home Depot customer service is great!!

I always find the nicest people here to help me get what I need.

I’ve been to many Home Depots, admittedly most on the west coast but I can say without a doubt this one has consistently offered the best service EVER! Always greeted, always offered helpful opinions and always felt appreciated as a customer. Hope they continue to strive to offer a great experience. So far, I’m a fan!

Tom in plumbing went above and beyond to make my project work. He’s a great asset to your company

I purchased a great product and will continue to shop at this location.

I just want to say if you need a home depot to go to, visit this one! The fes manager was so helpful yet still made sure her team had the help they needed.

Meg walked the whole store with me today to make sure I got all the stuff I needed for my project. Total rockstar.

I was extremely satisfied with the garden department “Rainer” was a great help!

There were 2 gentlemen that helped me, both were very helpful but I didn't get the first gentleman's name, the other was the cashier at check out, his name was Hag, he was so very nice and kind, made me want to shop at is Home Depot often.

I love Seymoum in applianaces

As a newer home owner it can sometimes feel a little intimidating to walk into a home improvement store and find ways to fix up your place. I don’t have too much knowledge when it comes to this space but I do love to fix things up myself. All the staff were incredibly helpful, especially Dexter. He shared with me what type of faucets, and shower heads were compatible with my bathroom and took the time to really explain to me how things worked and what it would take for me to install them myself. Thanks so much Dexter!

On my way to self check out and in my normal fashion, was greeted by miss Ericka telling me machine was down and she'll assist me next. Attitude was pleasant and beautiful personally. Definitely need more Ericka's around the city

This store, in addition to not offering carts for handicapped customers, they get offended when you ask about the electric carts.

Bought plumbing items and Derek was super helpful and made it a great experience in the store helping me obtain the tools needed to get the project done.

I have purchased twice this year from the appliance department in Home Depot and both times was assisted by sales person, Melody Euchman. She is outstanding! Everything you want from a sales person--friendly, highly knowledgeable, detail oriented and enthusiastic! She made it a pleasure!

Had lots of help purchasing a new washer and dryer , mike and andrew were very helpful at the Buckhead location

Always friendly, safe, great selections, spacious and CLEAN. The employees here have always been friendly and helpful

This is the prime location I visit.

I requested a consult to have my laundry closet doors measured. Someone came out to measure them, confirmed that they were a custom size, then sent the measurements to the store to be placed on order. I confirmed the door style, paid in full, and waited 3 months for my doors to come in. The installer arrives finally and said that he had the wrong size. He measured them again and sent new measurements to the store. Unable to expedite my order (even though it was their mistake), I waited another 3 months for my new doors to come in. A different installer shows up and confirms that the doors were the wrong size AGAIN. Unsure how this happened, I called the store looking for a resolution, but just got placed on hold each time someone picked up. The installer took the second set of doors to the store, and the cashier calls me (with an attitude for some reason, since I’m the one that still doesn’t have doors), and said that I’ll be charged a 15% restocking fee. So here I am, with no resolution from the store, no doors, and I was charged for their mistakes. Unbelievable.

I had a Wonderful experience at the Buckhead store with Steve in the Mill Work Dept. He was friendly, knowledgeable and went over the top in customer service !! Thank You Steve ~~

My wife and I replaced all of our kitchen appliances. Melody Euchman walked us through the entire process and did an extraordinary job in doing so. Replacing existing appliances is more difficult than we realized because existing measurements (double oven, cooktop, dishwasher, refrigerator, microwave) have a very important role in the overall expense. Melody has been doing this work for 30 or so years, and she has a tremendous amount of knowledge about what can go wrong and how to avoid problems. Her followup is beyond great. Her only downside is that she only works on Saturdays although her followup is not confined to only Saturdays once you become her customer. I am sure that there are other knowledgeable employees at the Buckhead store, but I can only speak about Melody and how good she is if you are replacing multiple appliances, in particular.