#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)240-7402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1013 S Hanover Street
Carlisle, PA 17013
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 392 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
We ordered an appliance on-line and did a store pick-up. All associates we interacted with were ...
We ordered an appliance on-line and did a store pick-up. All associates we interacted with were pleasant and helpful. When we needed help with an additional purchase, the associate we first asked wasn't sure what we wanted and she asked another associate who knew right away what we were looking for and took us right to where it was. He was very knowledgeable about the products this store carries.
by
  • Verified Purchase
  • Recommended
Service was friendly,helpful and knowledgeable.
Service was friendly,helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
This was my first time visiting this location and I couldn't be happier that I am moving so close...
This was my first time visiting this location and I couldn't be happier that I am moving so close next month. Several staff members approached my wife and I to see if we needed assistance. We needed help finding something and the staff member walked us across the store to the exact location. Another one helped us with some research on appliance we will be needing to purchase in the near future, and Deb at the register was so nice and friendly. Looking forward to many trips back to this location.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Pleasant experience, and great customer service
Pleasant experience, and great customer service
by
  • Verified Purchase
  • Recommended
This home depot has some of the most helpful employees and the one person I have to mention is de...
This home depot has some of the most helpful employees and the one person I have to mention is debra she works in check out she is the nicest sweetest happy person and i enjoy talking to her every time i visit
by
  • Verified Purchase
  • Recommended
Friendly people
Friendly people
by
  • Verified Purchase
  • Recommended
We needed a clothes dryer, and the associate Sky was great in explaining all of the details. Bou...
We needed a clothes dryer, and the associate Sky was great in explaining all of the details. Bought a Maytag.
by
  • Verified Purchase
  • Recommended
Great people!!!
Great people!!!
by
  • Verified Purchase
  • Recommended
This store is always a mess. None of the other home depots around here are like this. My daughter...
This store is always a mess. None of the other home depots around here are like this. My daughter found an open razor blade in a cart full of empty boxes. I will not be returning here.
by
  • Verified Purchase
Easy to get in and get what you need when you need it
Easy to get in and get what you need when you need it
by
  • Verified Purchase
  • Recommended
I had a problem and went to the store for assistance, they were friendly, understanding and helpf...
I had a problem and went to the store for assistance, they were friendly, understanding and helpful! Resolved my issue quickly and efficiently..Jannetta was so helpful! She is an asset to Home Depot!
by
  • Verified Purchase
  • Recommended
Staff at this store are very friendly and willing to share ideas. In ways, they remind me of the...
Staff at this store are very friendly and willing to share ideas. In ways, they remind me of the local hardware store of the psat.
by
  • Verified Purchase
  • Recommended
I just moved to the area and can honestly say shopping at this Home Depot was nothing at all like...
I just moved to the area and can honestly say shopping at this Home Depot was nothing at all like where I moved from..in a good way! All employees I came in contact with were extremely friendly, helpful, knowledgeable, and seemed genuinely interested in making sure I got everything I needed. No one seemed put out to spend time with customers. I didn't feel rushed. It was just a great experience overall.
by
  • Verified Purchase
  • Recommended
The assistant managers CC and Chad were great. They both are hands-on, pleasant and genuinely wan...
The assistant managers CC and Chad were great. They both are hands-on, pleasant and genuinely want to look out for your buying needs. I don't say this lightly, as I have never in my over 40 years enjoyed any shopping experience at a hardware dept for that matter. Keep up the great work. When management is and can be this good, it gives the remaining employee's incentive and someone to look up to and someone to emulate. Lead by example and from the front. I will also say that the associate at the checkout register and associate at appliances were also kind.
by
    • Recommended
    1 found this review helpful
    The store was clean, the staff was friendly, and they had the materials I needed. I like the fac...
    The store was clean, the staff was friendly, and they had the materials I needed. I like the fact that the store associates are quick to help and ask questions.
    by
    • Verified Purchase
    • Recommended
    Super knowledgeable, helpful and friendly.
    Super knowledgeable, helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    great service today and the lady in the paint department was very helpful helping us get the righ...
    great service today and the lady in the paint department was very helpful helping us get the right paint and color , didn't catch her name sorry , cashier Danielle checked us out and was very friendly and quick checkout service.. and we found everything we needed
    by
    • Verified Purchase
    • Recommended
    Scott in the plumbing and electric dept is very knowledgeable and always willing too listen .I ju...
    Scott in the plumbing and electric dept is very knowledgeable and always willing too listen .I just did a pex project and he showed me what could use from sharkbits to push-ons ....Thanks again Scott
    by
    • Verified Purchase
    • Recommended
    The store is always neat and clean. Always greeted in a welcoming manner and always someone wanti...
    The store is always neat and clean. Always greeted in a welcoming manner and always someone wanting to help with your needs.
    by
    • Verified Purchase
    • Recommended
    The store is located in a convenient location just off of rt81 where getting in and out is not a ...
    The store is located in a convenient location just off of rt81 where getting in and out is not a problem. Even though they were busy, the store associates were more than helpful in answering my questions as well as giving me some product advice.
    by
    • Verified Purchase
    • Recommended
    Employees are friendlier and more knowledgable than LOWES
    Employees are friendlier and more knowledgable than LOWES
    by
    • Verified Purchase
    • Recommended
    Deb #5 was such a wonderful employee and treated us so very kind. I have never experienced such ...
    Deb #5 was such a wonderful employee and treated us so very kind. I have never experienced such respectful customer service and wish there was more people like her. She made our experience simply great. Thank you Deb! Your kindness will bring us back to your store for sure!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Deb #5 was great
    Deb #5 was great
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    While shopping had a diebetic problem Employees are unbleviable. The employees are great. The cu...
    While shopping had a diebetic problem Employees are unbleviable. The employees are great. The customer experience is not like many others A plus Heather and others Put customers FIRST
    by
    • Verified Purchase
    Joey V is willing to go above and beyond to assist!!! He's super friendly and personable..Thank y...
    Joey V is willing to go above and beyond to assist!!! He's super friendly and personable..Thank you Joey V for your assistance yesterday!!!
    by
    • Verified Purchase
    • Recommended
    The culture of the Home Depot, of this Home Depot, is excellent. The associates behave as if the...
    The culture of the Home Depot, of this Home Depot, is excellent. The associates behave as if they are customers with time on their hands, and who happen to know where everything is, who know you don't have all day, and who actually care. Home Depot throws a party when I walk into the store. That really matters.
    by
    • Verified Purchase
    • Recommended
    Phenomenal Staff, Thank You Richard and Saraphina!
    Phenomenal Staff, Thank You Richard and Saraphina!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Out of all the hd stores they have the best team.
    Out of all the hd stores they have the best team.
    by
    • Verified Purchase
    • Recommended
    Heather was wonderful and super friendly! We felt really taken care of an she went above and beyo...
    Heather was wonderful and super friendly! We felt really taken care of an she went above and beyond to provide us with accurate information.
    by
    • Verified Purchase
    • Recommended
    Awesome helpful employees
    Awesome helpful employees
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 392 reviews

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