#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)262-7282
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3455 S Us Hwy 17-92
Casselberry, FL 32707
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 642 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (642)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 642 reviews
All employees I've spoken to are always friendly and helpful.
All employees I've spoken to are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
If you need anything at Home Depot, I highly recommend you visit JAY in the Appliance department!...
If you need anything at Home Depot, I highly recommend you visit JAY in the Appliance department!! he was great!! He is the reason, I would go back again.
by
  • Verified Purchase
  • Recommended
I would recommend if you have appliance needs work with Jay Kohr! He is amazing and knowledgeable...
I would recommend if you have appliance needs work with Jay Kohr! He is amazing and knowledgeable! Jay restored my faith in Home Depot and really made it feel like a small family owned operation! Thank you Jay...
by
  • Verified Purchase
  • Recommended
Lower prices then other stores and more product to pic from.
Lower prices then other stores and more product to pic from.
by
  • Verified Purchase
  • Recommended
If you are looking for appliances, you need to look for Jay Kohl. He made the experience enjoyabl...
If you are looking for appliances, you need to look for Jay Kohl. He made the experience enjoyable and easy. I was totally unprepared for all the choices and he broke it all down and gave excellent guidance. Thank you Jay.
by
  • Verified Purchase
  • Recommended
My shopping experience at The Home Depot #0262 in Casselberry was a very pleasant experience. I ...
My shopping experience at The Home Depot #0262 in Casselberry was a very pleasant experience. I was in and out of the store in record time. I came for one item, a Genie Garage Door Remote. With the assistance of a lady at the return desk I located the area of the store where the item was located. When I got the that area of the store a very helpful associate, named Tom helped me make the selection. Tom helped me with the entire purchase process including helping me check out and helping me be sure the item was exactly what I wanted to purchase. The store was nice and clean. All in all it was a very pleasant quick shopping experience.
by
  • Verified Purchase
  • Recommended
Store manager Erick is friendly, courtesy even before his shift ended. Keep up the hard work and ...
Store manager Erick is friendly, courtesy even before his shift ended. Keep up the hard work and get the others staff members aboard with great customer service.
by
  • Verified Purchase
  • Recommended
This store is very convenient for us, but recently we've had some GREAT customer service from som...
This store is very convenient for us, but recently we've had some GREAT customer service from some of the associates. Happy, helpful and willing to help us from start to finish. Richard in Electrical, Willy in Hardware and Phil at the Customer Service Desk are all amazing! Look for them if you need help - they will definitely take care of you!
by
  • Verified Purchase
  • Recommended
I really enjoy my shopping experiences at this location! The staff are always professional and he...
I really enjoy my shopping experiences at this location! The staff are always professional and helpful! For example, Glenn went beyond the call of duty to assist me with finding the right products for my plant! I highly recommend this Home Depot!
by
  • Verified Purchase
  • Recommended
Ms Jessica Mazloomi outstanding amazing dedicated and very helpful
Ms Jessica Mazloomi outstanding amazing dedicated and very helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Kevin and the pro associates were all very friendly.
Kevin and the pro associates were all very friendly.
by
  • Verified Purchase
  • Recommended
pro desk is the best
pro desk is the best
by
  • Verified Purchase
  • Recommended
Great attitudes willingness to help
Great attitudes willingness to help
by
  • Verified Purchase
  • Recommended
I drive past several Home Depots just to shop at this one. The employees are really great, they a...
I drive past several Home Depots just to shop at this one. The employees are really great, they always go the extra mile to make sure you find everything your looking for. The employees are also specialist in their field, which is a big help.
by
  • Verified Purchase
  • Recommended
Such a friendly place to shop.
Such a friendly place to shop.
by
  • Verified Purchase
  • Recommended
We love this store location. The staff are so attentive and knowledgeable.
We love this store location. The staff are so attentive and knowledgeable.
by
  • Verified Purchase
  • Recommended
This store is close to where I live, it is close to a Publix where I do my groceries and their em...
This store is close to where I live, it is close to a Publix where I do my groceries and their employees are excellent. Thumbs up all the time!
by
  • Verified Purchase
  • Recommended
This store is huge, everything is really well organized and easy to find. Each end cap has a list...
This store is huge, everything is really well organized and easy to find. Each end cap has a list of items in the aisle. The employees are super nice and helpful. All seem to have knowledge of their particular depts. The garden section is well cared for, all plants look healthy and do not die on the car ride home.
by
  • Verified Purchase
  • Recommended
Great service from Associate Jay Kohr in appliances we have purchased multiple times from this st...
Great service from Associate Jay Kohr in appliances we have purchased multiple times from this store and always seek Jay's assistance
by
  • Verified Purchase
  • Recommended
Veronica AKA "V-Rock" made Home Depot a whole new experience for me. She helped me find everythin...
Veronica AKA "V-Rock" made Home Depot a whole new experience for me. She helped me find everything I was looking for and went above and beyond to help me. I have never meet such a helpful and kind person in a customer service role in my life. It's crazy how a single person can make such a huge impact in a stores brand and image. Taking the Home Depot in casselberry from just another Home Depot to the best Home Depot I have ever been to.
by
  • Verified Purchase
  • Recommended
The care and help from the workers(particularly Ryan)made a world of difference!!!
The care and help from the workers(particularly Ryan)made a world of difference!!!
by
  • Verified Purchase
  • Recommended
Employees are friendly and knowledgeable. Most times I find what I came for. Wish the customer se...
Employees are friendly and knowledgeable. Most times I find what I came for. Wish the customer service desk was a littel more friendly, most times they do NOT make us feel welcome.
by
  • Verified Purchase
  • Recommended
The employee by the name of Jay Kohr is the absolute sweetest. They need to hire more people like...
The employee by the name of Jay Kohr is the absolute sweetest. They need to hire more people like him! He answered all our questions and took us directly to what we needed. We helped us purchase our fridge and stove for our new home and I couldn’t have asked for a better experience. From now on every time we go and have a question we will be looking for Jay to help us! He is also super stylish with his outfit choices and I love it.
by
  • Verified Purchase
  • Recommended
Don’t come to this store and think you’ll be in and out in 2 mins .. service is completely horrib...
Don’t come to this store and think you’ll be in and out in 2 mins .. service is completely horrible especially in lumber department ... no one seems to care about customer service they have to run off and try to find who ever is in the lumber department... over 1.5 hours of waiting it is purely pathetic
by
  • Verified Purchase
Jay Kohr was awesome. We went in to buy a stove last night and he was just so helpful and extra n...
Jay Kohr was awesome. We went in to buy a stove last night and he was just so helpful and extra nice. Thank you!
by
  • Verified Purchase
  • Recommended
Great customer service. I needed assistance and the associates helped me -above and beyond. Love...
Great customer service. I needed assistance and the associates helped me -above and beyond. Loved Tajh at the service desk!
by
  • Verified Purchase
  • Recommended
Casselberry Home Depot was excellent in my purchase over the phone and had everything ready for p...
Casselberry Home Depot was excellent in my purchase over the phone and had everything ready for pickup the next morning. Although I live near the Oviedo Home Depot the item I wanted to buy was the last one available. I called the Casselberry Home Depot where the last item was located and was pleasantly surprised how helpful and detailed they were with an over-the-phone purchase and setup for pickup the next morning. Thank you to Jay Home Depot #0262 Casselberry Florida.
by
  • Verified Purchase
  • Recommended
You need anything in plumbing please see John. Most helpful employee that I have ever dealt with ...
You need anything in plumbing please see John. Most helpful employee that I have ever dealt with in all of the Home Depot stores I’ve ever been too. Great job!!!!
by
  • Verified Purchase
  • Recommended
The store is easy to find what you need. The prices are fair. Some of the employees are very fr...
The store is easy to find what you need. The prices are fair. Some of the employees are very friendly.
by
  • Verified Purchase
  • Recommended
This particular store is always clean and the associates are very knowledgeable. I have purchased...
This particular store is always clean and the associates are very knowledgeable. I have purchased both appliances and a washer/ dryer set here in the last 2 months. Ask for Jay in the Appliance Department. I recommend him.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 642 reviews

Nearby Stores

Find Another Store

882 W State Rd 436

Altamonte Springs, FL 32714

5.01 mi

Tool & Truck Rental

(407)865-5245

Pro Service Desk

(407)865-5261

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

5351 Diplomat Circle

Orlando, FL 32810

5.68 mi

Tool & Truck Rental

(407)691-2068

Pro Service Desk

(407)691-2062

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

4600 W Lake Mary Blvd

Lake Mary, FL 32746

5.75 mi

Pro Service Desk

(407)333-1127

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm