#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)839-6400
Tool & Truck Rental(702)839-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7881 W Tropical Pkwy
Las Vegas, NV 89149
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Customer Store Reviews

  • 4.6 out of 530 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
Great attitude for most employees
I remodel bathrooms and always get the best service from my people at this store. Pro desk Mo,Suzie,Hensley,Monia,safety crew,Nicole. And all the staff that’s been there for some time. Again I’ve been shopping here for 20 years
by
    Inept Customer Service
    Had to return an incomplete online order. Came up to Returns desk. The store associate just stared at me until I told her about my return issue.. what happened to asking a customer if they could assist or help, etc.?
    by
      Customer Service
      Sales employees on the floor are excellent. They were welcoming when I’ve asked three employees for help. The cashier on the other hand, rolled her eyes and moved really slow. Checking out wasn’t a satisfying experience. Honestly, I wanted to leave my cart and leave with the attitude she was giving me for no apparent reason. I was the only customer in line. I may or may not shop here in the near future. If I do, I’ll do self checkout. If it wasn’t for my item being brought up to the cashier, I wouldn’t leave a negative review.
      by
        Convenient location, stock usually on hand
        While I have occasionally found it necessary to visit another Home Depot due to stock issues, it is usually because of the quantity I require. The location of the store to other shopping destinations, the helpfulness and professionalism of the employees, make this location a special one.
        by
          Excellent customer service
          Dave and Regina went above and beyond to help us with our shop today. We would come back to this location as everywhere we went the service was exceptional
          by
            • Recommended
            Great employees and service.
            We are so happy with our last visit. Buying appliances can be stressful and confusing. We were assisted in the process. We were given time to discuss between ourselves, and made the purchase. The delivery service was excellent and we have a new washer. Very pleased with the entire process.
            by
              • Recommended
              The importance of great customer service
              I really appreciate Home Depot providing a designated parking for veterans. I extremely appreciate the opportunity to shop where the employees are so helpful and knowledgeable and seemed excited about their customers. Overall l am so happy that l have a great Home Depot store in my neighborhood. Thank you everyone at my Home Depot.
              by
                • Recommended
                Excellent customer service
                Khloe in the window shades department has been amazing. She’s a great example of what customer service should be.
                by
                  • Recommended
                  Shopping Experience for French Doors to my Patio
                  I went into Home Depot to look for french doors to replace the sliding door to my patio. I was very impressed with the support and knowledge of the employee helping me. It took several days to complete the transactions I finally decided on. In the end I got the french doors/installation, new front door, replacement picture window for my living room and matching ligghting for my front entrance.
                  by
                    Exceptional service
                    I always shop at this location and the associates are always friendly and knowledgeable.
                    by
                      • Recommended
                      Customer Service is always top notch!
                      I am always extremely satisfied with the customer service I receive at Home Depot. They have figured out the formula on how their staff helps the customer and does so in a pleasant way!
                      by
                        • Recommended
                        Great people!
                        This particular location has great people with excellent knowledge and experience!
                        by
                          • Recommended
                          Great Experience!
                          I have recently started to update/renovate my home. Whenever I go to my Home Depot Store in Centennial Hills, I am met with a hello when I enter, when I am in an isle looking for a particular item and a staff member is nearby, they will ask if they can be of assistance. My checkout process is always swift and a Home Depot Staff Member always thanks me for shopping and tells me to have a good day! It is usually a great experience all around.
                          by
                            Great place
                            I just bought a grill and i am so happy with the purchase and i just wanna say thanks to Jason and Meusehe for their help
                            by
                              1 found this review helpful
                              Great location
                              Great team at this location especially manager jason Nicholson he will go the extra mile with employees to make sure you get serviced correctly and get everything you came there for..
                              by
                                • Recommended
                                Jason Great customer service
                                We love coming to this Home Depot Jason is the best every time we need help his always there. His customer service is above and beyond!
                                by
                                  • Recommended
                                  The reason I continue to shop at Home Depot
                                  Jason, the closing manager, was super helpful when we visited the store from out of town. We asked him for help twice and both times he was friendly and professional. He helped get a ryobi tool from the locked case and also find some fittings for plumbing. The store was well stocked and clean. I’ll be back when I remember the materials I forgot on my first trip.
                                  by
                                    • Recommended
                                    Jason was The Best!
                                    As a Realtor/Property Manager here in Las Vegas, this is my go-to store for just about everything. Appliances, supplies, light bulbs, key copying, air filters, paint and more! Everyone is always friendly and happy to be of assistance. Jason in tile/flooring was The Best!
                                    by
                                      • Recommended
                                      Great People
                                      I don't know what you all did, but is so nice to have people who care and are available.
                                      by
                                        • Recommended
                                        plumbing.
                                        Have been too many stores and needed help on items in different areas, George at this location in Centennial Hills was fantastic great knowledge very informative
                                        by
                                          • Recommended
                                          Great customer service, clean store, very helpful employees
                                          It make me happy coming here just the customer service alone always have me coming back
                                          by
                                            • Recommended
                                            Koltin was outstanding
                                            At store #3305, On Wednesday night, my family and I came to get our Christmas tree. Koltin was so amazing. He helped shake the trees out and was very patient with us as we looked at a couple. He then helped us by cutting it and putting it on the car with no problem. He is an outstanding associate for Home Depot to have. Thank you Koltin.
                                            by
                                              • Recommended
                                              Great service!
                                              My family and I needed a new stove and microwave. We went shopping on Halloween eve and had a great experience with the store and especially with one particular employee! Thanks, Mei!
                                              by
                                                • Recommended
                                                Very helpful/knowledgeable staff.
                                                Manager, Jason, helped me return my incorrect purchase and find what i was actually/EXACTLY looking for during my visit.
                                                by
                                                  • Recommended
                                                  great people work here come here every time it’s worth the drive.
                                                  I’m starting a backyard, renovation project and really needed some advice options help opinions, info, you name it and they gave me all of it. I really really appreciated it. I was able to buy. Absolutely everything I needed.
                                                  by
                                                    • Recommended
                                                    Friendly knowledgeable staff
                                                    Always a pleasant experience going to this home depot and always have the awnsers to my questions!
                                                    by
                                                      • Recommended
                                                      Christmas in September
                                                      Seriously!! A month before Halloween and the Christmas Decorations are out. I had thought about looking for something in the way of a scare crow but when I saw the Christmas Trees I figured they must all be gone already.
                                                      by
                                                        • Recommended
                                                        Excellent customer service
                                                        Meusette helped me to fixing some problems that I had on my online purchase. She is amazing!!
                                                        by
                                                          • Recommended
                                                          Customer Service!
                                                          The Home Depot associate walked me to the aisle located across the store to get the item I needed.
                                                          by
                                                            • Recommended
                                                            Great store
                                                            Savanah and jason were super helpful on our shopping
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 530 reviews

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