#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)839-6400
Tool & Truck Rental(702)839-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7881 W Tropical Pkwy
Las Vegas, NV 89149
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Customer Store Reviews

  • 4.6 out of 531 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Painting Shutters
I went to this Home Depot because I needed to paint my window shutters. Brad, in the Paint Dept. was the BEST. He got my paint color matched, showed me what I would need AND explained how to use the tools. He was so helpful and I was able to successfully and easily paint my shutters. A HUGE Thank you to Brad at Home Depot on 7881 W Tropical Parkway, Las Vegas, NV 89149!
by
    HomeDepot to the save
    Nice to see there is a Homedepot just around the corner to save you in your repairs needs.
    by
      • Recommended
      Kitchen remod
      Andrea Mauro was exceptional in assisting us on our kitchen remodel project. It could not have gone better.
      by
        • Recommended
        Great customer service
        Thanks Jason for your great customer service!
        by
          • Recommended
          Flooring
          Misrepresentation on wood flooring project
          by
            A GREAT Home Depot - Very friendly customer service
            I shopped here this morning for a specific building product. I was assisted by Holly, who came from behind the counter to help me. She knew the product and right where it could be found on the row. We went right to it and it was exactly what I needed. She was GREAT. Thank you Holly!!
            by
              • Recommended
              Fantastic customer service...
              The employees at this store are customer service oriented and take the time to listen and provide great service in your time of need...
              by
                • Recommended
                Item Search Assistance
                Most people are helpful but was lucky to have someone who went the extra mile to help me find what I needed.
                by
                  • Recommended
                  Excellent store
                  We are very happy with the Home Depot store in Centennial, Las Vegas. Received excellent advice from Mr. Jason Nicholson Manager to purchase a dishwasher with a solid reputation and warranty. As per Mr. Nicholson's suggestion opened a Home Depot credit card to save some extra money. Very happy with the assistance received it.
                  by
                    • Recommended
                    Excellent
                    If you need help…ask for Lynne,that lady is the best
                    by
                      • Recommended
                      Customer service
                      Again HIS NAME IS JOHN AND HE IS THE MANAGER, and I HOPE THIS INFORMATION IS SEMT TO CORPORATE, THIS MAN F-ING GOOD AT DEALING WITH CUSTOMER ISSUES!!! He NEEDS HIS RECOGNITION. I’m going to email corporate personally to make CERTAIN he gets the recognition. At the end of the day, when my problem was expressed to him, to say he handled it professionally would be a pure understatement. Home Depot would lose a NIG PORTION of customer service if y’all were to let him go!!!!
                      by
                        • Recommended
                        General visit
                        by
                          • Recommended
                          Worst customer service
                          Please check with Asst store manager a nice short mid age women that had to complete the transaction as Cashier Darian was very rude and seem to be put put out having to leave his station and have to go to the return station to help a customer, he was no help wish it was any one else but him.. lack of customer serice with smile just a sour person
                          by
                            1 found this review helpful
                            Super Helpful
                            Brad helped me out in paint with another gentlemen and everyone was awesome!! Thanks to the lady in the aisle that told me to take the survey too!!
                            by
                              • Recommended
                              Bait and Switch Pricing, Combative Customer Service
                              Be warned. This store may not honor online prices. It doesn’t train employees well. Returning items or getting pricing adjustments is met with combative employees.
                              by
                                Helpful staff
                                Very friendly employees will go back soon.
                                by
                                  • Recommended
                                  Great Employee
                                  Stephanie (the cashier) was excellent. A true professional.
                                  by
                                    • Recommended
                                    Very nice employees
                                    Patty was very friendly and helpful with checking out.
                                    by
                                      • Recommended
                                      Waimah in painting
                                      Greatest experience. So helpful. Even knew other areas of the store. Exceptional employee
                                      by
                                        Store is fully stocked
                                        They don't run into shortages in items on the shelves like other stores in town.
                                        by
                                          Awesome customer service
                                          Tina from appliances was outstanding in taking care of what I needed. She is squared away and extremely knowledgeable. Had a very good conversation about certain products, again she is very knowledgeable. Thank you Tina. And thank you for your service.
                                          by
                                            • Recommended
                                            Great people or “Homers”
                                            I rarely need assistance but when I do the people who work there are a nice, friendly group ready to help you out.
                                            by
                                              • Recommended
                                              Shop elsewhere, rude employees!
                                              If you’re shopping at the centennial hills Home Depot and come across an employee with an apron that says, “WES,” you may as well turn around and find anyone else to help you. Blatantly rude, has no problem mocking customers and demeaning them. Unacceptable!! He claimed to be the manager, eventually we found out this was not true, the manger, Aaron, was nice and tried to make the situation right, but still an overall appalling experience. not what I normally experience at Home Depot. :(
                                              by
                                                Amazing experience!
                                                Pat M. in flooring was so helpful to us! She went above and beyond to make sure that we were comfortable with our purchase and double checked our quote to get us the best deal!
                                                by
                                                  • Recommended
                                                  Great Purchasing Experience
                                                  Tina was a fantastic associate she made my Purchase a great buying experience will use her again on next appliance purchase
                                                  by
                                                    • Recommended
                                                    Great customer service!
                                                    Staff was very friendly and helpful during my visit.
                                                    by
                                                      • Recommended
                                                      Great Experience
                                                      Hands down, Centennial Home Depot best in service, available products and pricing
                                                      by
                                                        • Recommended
                                                        SUPERB CUSTOMER SERVICE
                                                        I am writing this letter to let you know how much my wife and I appreciate the excellent work of one of your employees, Tina Beavers (Appliance Specialist)). We were recently in your W. Tropical Store in Las Vegas to purchase a GE double Wall oven. Unfortunately they were on backorder with no arrival dative. Tina sent us a text and advised us that they now had a shipment date we could place an order. Now how many Home Depot employees would go out of their way to contact a customer or even remember what they wanted? Tina did. She has an exceptional talent in dealing with people, and in the short time we have gotten to know her, she is the best representative of Home Depot that we have ever worked with…and we spend a lot of time in the store. I’m sure we are not the only regular Home Depot customers that specifically call in/walk in and ask for Tina by name. She has an uncanny ability to read customers and know what types of additional products to offer to them….without coming across as a “used car salesperson trying to get the extra commission”. Even though she is by far Home Depot’s top representative, she is humble, knowledgeable, gracious and most of all, very funny. (She has earned numerous badges for her abilities) I have never seen her in a bad mood and she really seems to genuinely enjoy her job and co -workers. Tina has set the bar very high. Actually, you should have her create a “HOW TO CUSTOMER SERVICE manual that is required reading by your entire staff. I’m sure they can learn a lot from her. I just wanted to make you aware of Tina’s spectacular job performance. She is the reason we will continue to shop at Home Depot.
                                                        by
                                                          • Recommended
                                                          Great customer service
                                                          Took the time to help and did not rush us out the store.
                                                          by
                                                            • Recommended
                                                            Excellent service
                                                            Excellent service, all have what I am looking for
                                                            by
                                                              Showing 1-30 of 531 reviews

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