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Filter Reviews By:Rating, Profile, Gender, Age (530)
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Showing 1-30 of 530 reviews
Sep 2, 2023
Great indoor plant selections and customer service in the garden dept!
Matthew Perkins, Cashier/Sales Associate in the Garden Depr made my plant-buying experience a great one! He provided excellent, friendly customer service.
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Recommended
Aug 30, 2023
Stand up fan
My air conditioner went out so I had to get a fan. Thanks to Jason I was able to get 2 fans. The employees here have always been helpful. In my opinion Jason went above and beyond to help me out.
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Recommended
Aug 29, 2023
Customer service Marrgree
She is the best customer service person and very helpful and respectful th
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Recommended
Aug 27, 2023
Awesome Customer Service
Much Aloha goes out to to the managers and workers at the Centennial Parkway Home Depot. Visiting from Hawaii we planned on doing some shopping, before flying back, for our Lahaina ohana who lost everything in the fire. Went to Home Depot to purchase some supplies that were out of stock on Oahu and asked if we could get some kind of discount on those supplies since it was being donated to help families that had lost everything, I think we talked to Edward who then introduced us to his manager Jason. Long story short, we left with more than what we went for at no cost to us, Mahalo Nui to Jason, MonJa, Alma, Kim, Matt, and Phil, for your kind and generous donations, we can’t express how truly grateful we are!
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Recommended
Jul 25, 2023
nice store. close to my house. helpful and friendly employees, the shelves were well stocked.
the people working at this store were very friendly and helpful.
they know the products they are selling. and the young woman at the returns register
knew exactly how to process my refund to my credit card. She got someone to help me find the right smoke alarm for my house.. i didnt ask her to do that she voluntarily got James in Electrical to help me. thank you again.
unfortunately.. i cant remember her name.
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Recommended
Jul 1, 2023
Great Service
Enrique, Emily and Jason are the best. If you want great service at a great store, shop here and ask for either Enrique, Emily or Jason. They will go over and beyond in trying to assist you in finding whatever you need. Enrique is in the Pro Xtra department. Emily is at the check out and Jason is the manager. Excellent customer service!!
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Recommended
Jun 25, 2023
Friendly and helpful!
I am a handyman in NW Las Vegas and have visited this location on hundreds of occasions. It doesn’t matter what time, or day, I continue to have employees go over and above to help me with our project. As any handyman/contractor understands, you hate making multiple trips in a given day, but i always leave with a smile after leaving this HD. Big love to my friends Don and Edward who have gone over and above on numerous occasions to help me.
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Recommended
Jun 21, 2023
Great selections
Can always find what I’m looking for and always waited on and assisted by the friendly employees!
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Recommended
Jun 18, 2023
Excellentr service
In addition to product serviceability and access, the customer service representative was top notch. A company can have the best products and excellent prices, but the representative helping the customer closes the deal, and Home Depot has the best. closers ie...Musette!!!!
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Recommended
May 29, 2023
ALLEXIS IS THE GO TO PERSON AT THE TROPICAL PARKWAY STORE
If you have any issues with Home Depot Polices or need any help with loading up your car.find Allexis. She is not only friendly and helpful, but knows her stuff.
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May 28, 2023
customer service representative at return counter.
Alec at the return counter was very rude. My wife and I greeted him but he continued to talk to his co worker and provided no acknowledgment. When greeted again and called by his name he still didn’t say anything but had time to correct me and how to pronounce his name correctly. He was very rude and arrogant.
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May 21, 2023
A small gesture going a Long way
I had been to 3 or 4 different hardware stores looking for these specific glove clips. Walked into the store carrying my 2 year old and walked up 2 an employee and was immediately greeted with a big smile and was asked what he could help me with. I told him I had 2 questions, 1st was (pointing to the gloves he was currently wearing) if the store carried these specific plastic clips that secure you're gloves to your clothes/belt/ safety vest ect. He said unfortunately not and before he even finished his sentence he reached onto his side that wasn't visible to me and handed me the exact clip I was asking for and said "Hey man these clips are kinda hard 2 find, take mine" I immediately said absolutely not, but Thank You for the gesture, he informed me that his name was Jason and he was the store manager and that he had another one and 2 please take it. I thanked him and also asked him where I could find the premium foil duct tape and he didn't tell me an isle #, he literally stopped what he was doing and walked me to the isle to what I was looking for. I thanked him again so much for giving me this clip and told him that I was a miner working on the TBM drill underneath the strip and how much that clip helped me out with my profession and he responded "Hey man wait here a second, I have another clip that is more heavy duty let me go and grab it 4 you". It has been a long time since I have experienced someone going so far out of their way 2 help someone out just out of the goodness of their heart and that's Exactly what I experienced with Jason, I can 100% see why he is a manager. Over a maybe $4 plastic glove clip, He made a customer for life and changed my entire day. Thank You Again Brother -Justin Cimino
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Recommended
May 16, 2023
Your Employees!
I'm redoing my bathroom and your employees have been so helpful through out the entire process.
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Recommended
May 13, 2023
Horrible Customer service
Horrible customer service at the desk all the ladies didn’t care and just kept chatting when customers needed help.
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May 5, 2023
Extremely satisfying carpet purchase experience.
Kim and all the team in carpet section was very helpful to answer my questions. I had a unique situation where I wanted to split my purchase in two cards- Home depot credit card and my other credit card as the purchase amount was more than the Home Depot credit card limit. While doing this I changed my mind and decided to increase the credit limit on my home depot card instead. Kim was very patient and reached out to a different department that could help me. My limit was increased and I was able to complete the purchase with 24 month interest free financing.
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Recommended
May 1, 2023
Great garden section
This location has a great garden selection, I would say probably the best in Northwest Las Vegas
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Recommended
Apr 26, 2023
Loyal Home Depot Customer!!
I visited the Pro Desk and was assisted by Rebecca and Michelle! Wow! I was thrilled to be assisted by their friendly and knowledgable demeanor! They spent a lot of time with me and made several calls to ensure I was purchasing the correct items for my project! Kuddos to Rebecca, Michelle and Home Depot! Amazing!!
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Recommended
Apr 21, 2023
Easy visit
Vicky finished up my shopping experience with great information and friendly service. I’m new to the area so I was grateful for this experience. Even when I returned to do a return/refund Ciera was fast and friendly made the transaction very smooth
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Recommended
Apr 6, 2023
Customer Service
Erica and Shawn from the Customer Service Dept provided Superior Customer service. It took them an hour to resolve my concern but their smiles never left their face. Their enthusiasm and friendliness were contagious. THANKS a mil..
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Recommended
Mar 24, 2023
Excellent customer service
Jason is a great employee very polite and willing to help at all times during my shopping.
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Recommended
Mar 22, 2023
Super friendly associates and super clean!!
I needed windshield wipers and the associates were super helpful for me finding them and putting them on they are above and beyond!!
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Recommended
Mar 22, 2023
James
James was amazing!!!
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Feb 17, 2023
Shopping Promenade
Extremely pleased with the ease of exchanging one kitchen cart for another...
wide range of choices offering more solutions than I imagined possible.
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Recommended
Jan 19, 2023
Excellent service
The staff is friendly,helpful and knowledgeable. This is my go to store for little projects around my home.
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Recommended
Jan 17, 2023
All the help you need!
I purchased a washer and dryer. IT was fast and easy, thanks to their awesome employees.
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Recommended
Jan 5, 2023
One of our favorite stores!
We have never been disappointed when shopping here. Everyone is very helpful.
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Recommended
Dec 6, 2022
Better Home Depot
We have Home Depots closer to our home, but we prefer shopping at this one because it seems to be better managed - it is generally, clean, organized, stocked and staffed.
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Recommended
Nov 28, 2022
Excellent Services
Dianne is an excellent employee. She help customers find what they need. She is nice and the best services.
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Recommended
Nov 23, 2022
Amazing team led by Jason
Everyone at this store goes out of there way to help led by their store manager Jason who went out of his way to help me with my firewood. He helped me find the right wood and then shower me how much to buy. He also helped me by cutting the starter wood into a bunch of pieces so I didn't have to waste money on buying multiple blocks. He went out of his way to provide and exceptional experience and refused a tip for his efforts. He was a great guy overall. On top of that the other employees who helped us find charcoal and then checkout were also pleasant and helpful. I love how they actually go with you to find the item and then advise you until you buy something. That's definitely something missing at most other stores.
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Recommended
Nov 22, 2022
Painting Shutters
I went to this Home Depot because I needed to paint my window shutters. Brad, in the Paint Dept. was the BEST. He got my paint color matched, showed me what I would need AND explained how to use the tools. He was so helpful and I was able to successfully and easily paint my shutters. A HUGE Thank you to Brad at Home Depot on 7881 W Tropical Parkway, Las Vegas, NV 89149!