#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)746-1402
Tool & Truck Rental(304)746-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
100 Cross Terrace Blvd
Charleston, WV 25309
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Customer Store Reviews

  • 4.8 out of 474 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Great Store!
This is our favorite Home Depot. The employees are friendly and super helpful. The associate Greg was extremely helpful and knowledgeable. We found the perfect tool box today.
by
    • Recommended
    Overall Good
    Overall, this store does a great job with friendly and helpful employees. The only issue I have is I am handicapped. The isles are cluttered and I cannot get the power chair down them or cannot turn out of an isle because there is something stuck there blocking the way. Constantly having to back my way out of areas or cannot access them at all.
    by
      • Recommended
      Always Clean and Orderly. Both the Store and the Employees
      I don't get out to the Corridor very often, but when I do I always stop in at the Home Depot. Sometimes I find amazing deals and sometimes I see things that I didn't even know I needed. Lol! The workers are always super sweet and helpful when needed. Also they carry certain things that other places don't and have pretty much better prices also.
      by
        • Recommended
        I give this store a 5 star rating
        I purchased a mower and weed eater last year and they run and perform great
        by
          • Recommended
          Friendly, and knowledgeable staff.
          I live closer to the Teays Valley Home Depot, but I drive all the way to the South Charleston one because they go out of their way to help their customers and I really appreciate it.
          by
            • Recommended
            Most Courteous Employees
            All employees are so kind and helpful but there is one that works in self checkout that makes my day by just seeing her smiling face. Her name is Lois and she is so kind and helpful! Needs to be let know on daily bases how much she is appreciated or at least a recognition that her hard work is acknowledged
            by
              Great store !!
              I love shopping at this store !
              by
                • Recommended
                great staff
                everything was good just need more lower prices
                by
                  • Recommended
                  Super friendly
                  Enjoying seed shopping at Home Depot. At least 3 employees greeted me and asked if I needed help. Home Depot South Charleston such a friendly place to shop.
                  by
                    • Recommended
                    Awesome
                    Would definitely tell people about the store and how clean it is, and the workers are awesome and very friendly
                    by
                      • Recommended
                      Friendly customer service!
                      Just bought flooring from two wonderful employees, around 1300 square feet!
                      by
                        • Recommended
                        Everything is neat and well maintained
                        I like this store because of its availability and good service.
                        by
                          • Recommended
                          Always helped
                          I am 74 years old so I can always use help loading my stuff. This year my wife and I reworked a 25 year old deck. We received help from the Charleston store in adding trex railing to our old deck. it changed the look of whole house!
                          by
                            • Recommended
                            Returns
                            Priscilla was the best! 5/5
                            by
                              • Recommended
                              The Place to Go, Whether You Are Experienced or a Novice
                              - Lots of affordable choices - Lots of knowledgeable staff - Clear Signs at end of each isle making locating an item easy
                              by
                                Great place
                                Plentiful people to help
                                by
                                  • Recommended
                                  Excellent Experience
                                  We purchased our front door and received excellent help and advice from Darrel. He went above and beyond on helping us with everything. We still have a frame to install and the storm door. But, the shopping experience was excellent!
                                  by
                                    • Recommended
                                    Helpful Workers
                                    When I first moved to Charleston I needed a tool and went to Home Depot to acquire. Your sales assistant was most helpful and, although it was a fairly small need, I never forgot the kindness of that rep. Today I also received what I believe was good advice and instruction on how to use the product that I purchased. Workers like this, including my cashier who found the rep to tell me the advantages of the product I bought, our invaluable.
                                    by
                                      • Recommended
                                      Clean and friendly
                                      This store is very well maintained and the staff is friendly. I will definitely shop here again.
                                      by
                                        • Recommended
                                        They always have what I need and their promotions help so much when i'm remodeling an apartment.
                                        I used to shop at the other place but ended up going to home depot because they always had what I needed. And I like their lumber better than the "other place"
                                        by
                                          • Recommended
                                          Good store!
                                          Good service! Always have what I need and prices are good.
                                          by
                                            • Recommended
                                            Grat experience
                                            I just purchase a pool umbrella and rocking chairs very pleased with the items purchase and the friendly store staff.
                                            by
                                              • Recommended
                                              Old man’s comfort Zone
                                              As a retired person I very much like doing my home repairs and home improvements. I can get the answers for my questions from the personnel. It is very easy to navigate the store .
                                              by
                                                • Recommended
                                                #1 Home Depot in the United States
                                                I've been at least 50 Home Depot's across the United States, and so far #4802 has been my best experience by far. Not only do the employees approach you to ask if you need help, they walk with you to the items you're looking for, and actually take the time to research and find exactly what you're looking for A+++++++++++
                                                by
                                                  • Recommended
                                                  Outstanding customer service
                                                  Oh, I had the pleasure today of working with Tim in the paint department. He was so friendly and helpful, explained what paint type I would need best for my project. He recommended supplies. I might need to help make the project go smoother. Even help me carry my stuff to the register, it was a very friendly and enjoyable shopping experience
                                                  by
                                                    • Recommended
                                                    Extremely clean consistent store!
                                                    One of the best HD in the country, have shopped this location on and off for 20 years. Superior service and staff. A few key employees Aaron and Daryl if you see them you cannot go wrong with their expertise and professionalism. They have always been consistent over the years and seeing familiar faces makes a difference.
                                                    by
                                                      • Recommended
                                                      Good supplies/terrible service
                                                      I visited here on 4/13/23 and the store was a mess, carts sitting in the way and you could not get through the aisles. The employees are not rude...they just ignore you all together. I encountered 8 employees, 1 spoke in passing, 2 of them were on their phones obviously on personal calls, 1 blocked the aisle pulling an order and never offered to move or give assistance and the cashier sounded like an automated message.
                                                      by
                                                        Great service!
                                                        Excellent assistance with placing an order and purchasing items!
                                                        by
                                                          • Recommended
                                                          Home depot impressive
                                                          The lady in self checkout was super. I was there around 3:43 according 2 receipt.
                                                          by
                                                            Great experience!
                                                            I must say the staff here were so helpful and Matt in the paint department really helped make my shopping experience stress free
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 474 reviews

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