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Filter Reviews By:Rating, Profile, Gender, Age (474)
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Showing 1-30 of 474 reviews
Feb 25, 2020
Very clean,, nice ppl to help you
Very clean,, nice ppl to help you
by
Verified Purchase
Recommended
Feb 19, 2020
Just started shopping at this location and I have found such a difference with Home Depot. Your E...
Just started shopping at this location and I have found such a difference with Home Depot. Your Employees were very courteous and beyond helpful. To name a few Bob, Paul and Ralph in Home Pro were fantastic. I believe there was another in flooring Victor I think was another asset to your company. I will be back.
by
Recommended
Jan 13, 2020
The store was very neat and laid out very well. We were able to get assistance promptly with a l...
The store was very neat and laid out very well. We were able to get assistance promptly with a lot of help for our project.
by
Verified Purchase
Recommended
Jan 11, 2020
All of the employees were so helpful and friendly! Domminic in the bath department was great he w...
All of the employees were so helpful and friendly! Domminic in the bath department was great he went above and beyond to help us and make sure we got what we needed!
by
Verified Purchase
Recommended
Dec 20, 2019
Black Friday was rough but the friendly staff will help you up until the last minute before closi...
Black Friday was rough but the friendly staff will help you up until the last minute before closing trying to make sure you have what you need and are happy with it. Love my new stove!!!
by
Verified Purchase
Recommended
Dec 17, 2019
Bobbi, Rob Summers and Dominic helped me get what I needed and were extremely nice the whole time...
Bobbi, Rob Summers and Dominic helped me get what I needed and were extremely nice the whole time I was there. Thank you!
by
Verified Purchase
Recommended
Dec 11, 2019
Everybody was helpful and nice!
Everybody was helpful and nice!
by
Verified Purchase
Recommended
Dec 6, 2019
Store is always clean, well-lit, well-stocked, and the employees are always friendly and helpful.
Store is always clean, well-lit, well-stocked, and the employees are always friendly and helpful.
by
Verified Purchase
Recommended
Dec 5, 2019
The team at this location does a lot to support the community. They provide support for one of th...
The team at this location does a lot to support the community. They provide support for one of the largest events in the State of WV.
The Charleston Boulevard Rod Run & Doo Wop.
by
Verified Purchase
Recommended
Nov 24, 2019
Mohsin was very helpful!
Mohsin was very helpful!
by
Verified Purchase
Recommended
Nov 14, 2019
The staff was very courteous and provided quick/prompt service in helping me locate my items. Th...
The staff was very courteous and provided quick/prompt service in helping me locate my items. The store was very clean and organized.
by
Verified Purchase
Recommended
Nov 12, 2019
If you are in the market for new appliances, this is the place to purchase them. Their appliance...
If you are in the market for new appliances, this is the place to purchase them. Their appliance specialists are very knowledgeable and will work to get you the best possible price on your purchase!
by
Verified Purchase
Recommended
Oct 2, 2019
The best prices & customer service in town!!
The best prices & customer service in town!!
by
Verified Purchase
Recommended
Sep 17, 2019
The store employees are nice and very helpful and the store is clean and easy to find things you ...
The store employees are nice and very helpful and the store is clean and easy to find things you need. If you can't find something there are employees close by that will definitely help you.
by
Verified Purchase
Recommended
Sep 11, 2019
Every employee that I have interacted with has been helpful, knowledgeable and so kind. They go o...
Every employee that I have interacted with has been helpful, knowledgeable and so kind.
They go out of their way to answer every question and have always solved my shopping needs.
by
Verified Purchase
Recommended
Aug 30, 2019
Great store! We continue to deal with them due to their customer service. Associates are friend...
Great store! We continue to deal with them due to their customer service. Associates are friendly and helpful. Much better atmosphere than their competitor.
by
Verified Purchase
Recommended
Aug 29, 2019
This store is usually very well stocked, neat and clean. Everyone in the store is friendly and h...
This store is usually very well stocked, neat and clean.
Everyone in the store is friendly and helpful
by
Verified Purchase
Recommended
Aug 11, 2019
Evert one in the store was willing to help I I was very impressed by their services each time I w...
Evert one in the store was willing to help I I was very impressed by their services each time I went into that Home Depot store the store was clean I found everything I needed and there was a associate ready to help in any time as I said I was impressed
by
Verified Purchase
Recommended
Aug 8, 2019
Simply better than other stores
Simply better than other stores
by
Verified Purchase
Recommended
Aug 6, 2019
This store is maintained well, aisles are generally easy for those with physical challenges to tr...
This store is maintained well, aisles are generally easy for those with physical challenges to travel. Employees smile more here than other similar stores, and are very helpful.
by
Verified Purchase
Recommended
Jul 28, 2019
The floors need cleaned. The same spilled popcorn was on the fooor two days in a row on the tile ...
The floors need cleaned. The same spilled popcorn was on the fooor two days in a row on the tile aisle. The appliance section seems cluttered and unorganized. Staff were helpful and friendly. Checkout was fast.
by
Verified Purchase
Recommended
Jul 20, 2019
The parking area and store are clean and properly lit. The layout of the store is sensible with l...
The parking area and store are clean and properly lit. The layout of the store is sensible with like items being in close proximity to each other. Their prices are on average with other big hardware stores, but in this case are located near stores I frequent more often. The staff seems knowledgeable and polite. So far I've had no negative experiences.
by
Verified Purchase
Recommended
Jul 9, 2019
I was thoroughly pleased with the service I received when trying to replace a door caused by stor...
I was thoroughly pleased with the service I received when trying to replace a door caused by storm damage. It required a lot of thought to get the correct door and measurement. The specialty sales assistant manager went out of his way to help me get the correct door ordered.
by
Verified Purchase
Recommended
Jul 5, 2019
Purchased new mower. Upon opening the box and checking out the mower, there was oil already inst...
Purchased new mower. Upon opening the box and checking out the mower, there was oil already installed and some trace amounts of gasoline in the engine. Highly suspect this item was restocked and I was not told so and paid full price.
by
Verified Purchase
Jul 2, 2019
My fiancé and I purchased a fixer upper last year in hopes that it will be the place where we fin...
My fiancé and I purchased a fixer upper last year in hopes that it will be the place where we finish raising our children and start our new life together. The main living area up stairs is close to complete and time to start moving in. We are over whelmed thinking back to where we started with this house and all the support and guidance we have received from your store. Working on a tight budget we were able to renovate the entire upper living area by putting on a new metal roof, replacing all the old windows, having new countertops installed and much much more. (We even got a quote on a new heating and cooling system.) This looks like a totally different house! I believe we have utilized every inch of your store in every department. We couldn’t have done all we have done without your incredible prices and knowledgeable friendly staff. Most of which know us when we walk in the door now because we are there every other day. Everyone always has a smile on their face and ready to answer the questions we have about the products or services you offer.
We just wanted to send a message of gratitude to your company. I know most people don’t take the time to share their positive experiences. We still have a lot more work to do and many more projects that need done. Thank you Home Depot of Charleston WV for being a part of our families home buying experience. We are excited to do business with your company for many more years to come.
by
Verified Purchase
Recommended
Jun 28, 2019
No employee's want to assist you and there's never an cashier open so this is the last time I eve...
No employee's want to assist you and there's never an cashier open so this is the last time I ever go to home Depot again.
by
Verified Purchase
Jun 26, 2019
The staff in lumber and Gimma the cashier is AMAZING.!
The staff in lumber and Gimma the cashier is AMAZING.!
by
Verified Purchase
Recommended
Jun 1, 2019
Great place to shop for your next project.
Great place to shop for your next project.
by
Verified Purchase
Recommended
May 20, 2019
I would like to thank Scottie for all his help. He was very patient and knowledgeable and able to...
I would like to thank Scottie for all his help. He was very patient and knowledgeable and able to help me find everything I needed for my bathroom remodel.