#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(315)622-6064
Tool & Truck Rental(315)622-6060
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3861 State Route 31
Liverpool, NY 13090
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Customer Store Reviews

  • 4.7 out of 397 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (397)
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Showing 1-30 of 397 reviews
Outstanding Customer Service!
Kandi at the Service Desk is fantastic! Home Depot is very fortunate to have her as an employee and representative of their company. She went above and beyond to resolve an issue for me! Staff like Kandi (and John the store manager) will forever keep me as a customer!
by
    • Recommended
    Friendly Employees
    Staff was very helpful & nice when asking for assistance @ the Home Depot in Liverpool. Thank you :)
    by
      • Recommended
      Great experience
      Everyone was helpful, store was very clean and organized
      by
        • Recommended
        Great Service
        Recently bought a RYOBI Hedge Trimmer at this store. Staff was professional, polite and very helpful. Only took twenty minutes to find, ask questions, and purchase the product! Very efficient at this Home Depot!
        by
          • Recommended
          Easy shopping and reasonable prices
          I bought some carpet for my bedroom and it looks great. The price was reasonable and the employees were very helpful
          by
            • Recommended
            Deck Sander was not even usable in Tool Rentals
            Deck sander was not even usable in Tool Rentals. The electrical cord had tape on it and peeling off on both connections. The velcro did not attach the pads at all. The sticky sand paper did not stick to pads you buy. Wasted so much money and still have to use our hand sander anyway.... No one came to help young kid load the car... They should NOT be renting this tool out EVER.
            by
              Sore nearest my home.
              Its a satellite store and doesnt carry every thing i might need, but still go there quite often.
              by
                Great service and products!
                Ordered a universal tub with 12 jets and changing colored lights for my totally remodeled bathroom. It was a process two totally gut my downstairs bathroom but the finished product is absolutely beautiful. All the materials that I bought at Home Depot were of high-quality. But I have to say I absolutely love my tub!
                by
                  • Recommended
                  Great Customer service from Kandi
                  I received Great Customer service from Kandi.
                  by
                    • Recommended
                    Positive shopping experience at Home Depot
                    We just visited the Garden center at this Home Depot and were treated warmly by the attendant.
                    by
                      • Recommended
                      Great Customer Service
                      Kandi at the customer service desk definitely went above & beyond.. Thanks
                      by
                        • Recommended
                        Well stocked
                        Easy in and out. Well stocked
                        by
                          • Recommended
                          Nice and friendly
                          All questions were asked got answered in very well and polite manner. Was pointed in the right place we needed. We were satisfied with all that helped us.
                          by
                            • Recommended
                            Great staff
                            Purchased 4 appliances and the experience was GREAT!!!!!
                            by
                              • Recommended
                              Helpful staff
                              Proceeds my return on an additional register so I did not have to wait .
                              by
                                • Recommended
                                Good friendly service
                                Several store clerks helped me find what I needed. The service is fast and friendly.
                                by
                                  • Recommended
                                  Fast & Friendly
                                  Went in to grab a few things , they had everything in stock I needed . Fast checkout process as well . Everyone was friendly and welcoming, offered me help . Highly recommend this location . 5 stars ⭐️
                                  by
                                    • Recommended
                                    Great Selection
                                    I always find what I need at this location , if they don’t have it in stock they will order it . Fast and easy checkout as well . Highly recommend clay Home Depot.
                                    by
                                      • Recommended
                                      great service
                                      I had an issue and the store manager treated me as only a family member would.
                                      by
                                        • Recommended
                                        Carpet purchase
                                        second large carpet installation this year. Both were fast, efficient, and proffessional from measure to purchase to install.
                                        by
                                          • Recommended
                                          Extremely helpful and courteous staff.
                                          Extremely helpful and courteous staff.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          While looking to buy tools for myself and my son, Ron was extremely knowledgeable and helpful. Th...
                                          While looking to buy tools for myself and my son, Ron was extremely knowledgeable and helpful. They all made me feel comfortable with my questions and my purchase.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Went to the store to purchase a dishwasher because trying to reach someone by phone was impossibl...
                                          Went to the store to purchase a dishwasher because trying to reach someone by phone was impossible. When I got there I could see why I didn’t get through one very friendly and helpful lady working the phone, and trying to wait on me and answer other employees questions. More help is needed. All employees I dealt with today were very helpful went above and beyond to answer my questions and get what I needed.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Everyone is very friendly and helpful!
                                          Everyone is very friendly and helpful!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Clean and neat. Very nice greeting employees, and sincere attention to my needs. Thank you, and C...
                                          Clean and neat. Very nice greeting employees, and sincere attention to my needs. Thank you, and Cicero store, and Dewitt store, and the Camillus store as well. They are all great stores with great , helpful employees.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          I enjoyed shopping here because as a customer, I was approached several times by employees and as...
                                          I enjoyed shopping here because as a customer, I was approached several times by employees and asked if I needed help. I didn't have to seek someone out for assistance. I often have to wait long periods of time or can't find somone to help in other store.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Good store and Good costomer service
                                          Good store and Good costomer service
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The Employees are friendly,patient, smart Knowledgeable,Helpful &store is nice & Clean. This Liv...
                                          The Employees are friendly,patient, smart Knowledgeable,Helpful &store is nice & Clean. This Liverpool-Clay Store has Awesome Employees Kris/Kristine.I give Kris 5 star ⭐️ ⭐️⭐️⭐️⭐️In everything excellent customer service,Thank you Kris & Liverpool-Clay store for having her in your store.I wish i can get her last name so Kris can be Rewarded.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great place to do shopping.Employees r very knowledgeable.
                                          Great place to do shopping.Employees r very knowledgeable.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The people here are very friendly and helpful!!
                                          The people here are very friendly and helpful!!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 397 reviews

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