#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(517)279-6504
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
825 E Chicago St
Coldwater, MI 49036
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Customer Store Reviews

  • 4.7 out of 431 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
We recently undertook a big home project of replacing our laminate with Lifeproof flooring. From...
We recently undertook a big home project of replacing our laminate with Lifeproof flooring. From the beginning, trying to pick a color to the end returning extra products, the employees were very helpful. I'd especially like to recognize Dylan at the Pro desk who helped us in more ways than were expected and made us feel welcome every time we entered the store. Very happy with the product and the helpful staff.
by
  • Verified Purchase
  • Recommended
You have some really good people in place at this store. Mike Chambers on the Pro Desk is outsta...
You have some really good people in place at this store. Mike Chambers on the Pro Desk is outstanding always friendly and willing to help even with the smallest concerns. Susan a Cashier always greets me coming in the store she always has fresh coffee ready to serve. Store is always clean and has a good flow of activity going on.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very nice workers and always has what we came in for!
Very nice workers and always has what we came in for!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
good place to shop , friendly people
good place to shop , friendly people
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you have a question or need building advice, see Pinky at Coldwater MI Home Depot.
If you have a question or need building advice, see Pinky at Coldwater MI Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Awesome staff and very organized store
Awesome staff and very organized store
by
  • Verified Purchase
  • Recommended
Save your valuable time and find another store!
Save your valuable time and find another store!
by
  • Verified Purchase
Sold item I had paid for
Sold item I had paid for
by
  • Verified Purchase
Very poor customer service
Very poor customer service
by
  • Verified Purchase
We own the Coldwater Antique Mall and use Home Depot in Coldwater for our repair needs. Prices ar...
We own the Coldwater Antique Mall and use Home Depot in Coldwater for our repair needs. Prices are fair and it is easy to find what you need quickly.
by
  • Verified Purchase
  • Recommended
We had an issue with an order and every employee, from associates at the cash registers to the ma...
We had an issue with an order and every employee, from associates at the cash registers to the manager, were extremely helpful. The issue was resolved.
by
  • Verified Purchase
  • Recommended
Great store
Great store
by
  • Verified Purchase
  • Recommended
Home Depots change in the way they handle checks at checkout
Home Depots change in the way they handle checks at checkout
by
  • Verified Purchase
  • Recommended
The Coldwater Store has some of the best helpful salespeople that I have encountered. Not only g...
The Coldwater Store has some of the best helpful salespeople that I have encountered. Not only great service but some good advice on all their products. I highly recommend this store if you are looking for help in your remodeling or project. They have both qualified men and women salespeople...
by
  • Verified Purchase
  • Recommended
self check out will be the death of us all! i dont work there why should i struggle to find corre...
self check out will be the death of us all! i dont work there why should i struggle to find correct bar code. i hate self check outs with a passion.
by
  • Verified Purchase
1 found this review helpful
The customer service in the flooring dept was knowledgeable friendly our sales person was Hand an...
The customer service in the flooring dept was knowledgeable friendly our sales person was Hand and at the same time took care of us whole he was training a new team person.
by
  • Verified Purchase
  • Recommended
Nice store and nice people
Nice store and nice people
by
  • Verified Purchase
  • Recommended
PLEASE bring back full service check out lanes as I hate self service!
PLEASE bring back full service check out lanes as I hate self service!
by
  • Verified Purchase
  • Recommended
CUSTOMER SERVICE AT THIS LOCATION WAS EXCELLENT! ABOVE AND BEYOND MOST CUSTOMER SERVICES I HAVE E...
CUSTOMER SERVICE AT THIS LOCATION WAS EXCELLENT! ABOVE AND BEYOND MOST CUSTOMER SERVICES I HAVE EXPERIENCED IN YEARS!!
by
  • Verified Purchase
  • Recommended
Very happy with our recent purchase of a gas range. Associate Ben was very helpful.
Very happy with our recent purchase of a gas range. Associate Ben was very helpful.
by
  • Verified Purchase
  • Recommended
Never any issues here and always clean.
Never any issues here and always clean.
by
  • Verified Purchase
  • Recommended
The Coldwater Home Depot is always clean, and the employees are always friendly and very helpful....
The Coldwater Home Depot is always clean, and the employees are always friendly and very helpful. We love this store and frequent it often.
by
  • Verified Purchase
  • Recommended
Great Customer Service and employees are very helpful
Great Customer Service and employees are very helpful
by
  • Verified Purchase
  • Recommended
We had a nightmare situation occur at our local Home Depot in Toledo Ohio. We were sold tile and ...
We had a nightmare situation occur at our local Home Depot in Toledo Ohio. We were sold tile and weren't told that it was a close out item. After making trips to several other Home Depot stores we were angry and frustrated and about to give up. Then my fiance talked to "the other Brandon". This gentleman went above and beyond to help us and to make the buying experience as pleasant as possible. He walked up front when we got there, shook our hands, and introduced himself. This goes a long way when you get this kind of employee care.
by
  • Verified Purchase
  • Recommended
If looking at appliances look for a man named BEN. He is so helpful, and friendly! He never rus...
If looking at appliances look for a man named BEN. He is so helpful, and friendly! He never rushed us. Spending big $$$ on appliances can take some time! I never knew that stainless steel was a different shade on different brands and they don't always match. We went with all LG. Looking to buy new washer and dryer soon. We will be looking for Ben!
by
  • Verified Purchase
  • Recommended
Use the Home Depot in Coldwater Mi on a regular basis. We have a cottage there and do lots of re...
Use the Home Depot in Coldwater Mi on a regular basis. We have a cottage there and do lots of repairs. Home Depot is our go to store..
by
  • Verified Purchase
  • Recommended
Stocked well and people were super nice
Stocked well and people were super nice
by
  • Verified Purchase
  • Recommended
Very good service and easy to find what i was looking for.
Very good service and easy to find what i was looking for.
by
  • Verified Purchase
  • Recommended
Store was well organized and clean. The employees are always friendly and helpful. Prices are d...
Store was well organized and clean. The employees are always friendly and helpful. Prices are decent.
by
  • Verified Purchase
  • Recommended
We shop this store for all of our home improvement products. We love the garden center, and look ...
We shop this store for all of our home improvement products. We love the garden center, and look forward to getting our spring planting supplies and plants there. The in-store personnel are always friendly and well versed in their departments, or will find someone in-store who can help.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 431 reviews

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