#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)446-2030
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4700 Cherry Hill Rd
College Park, MD 20740
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Customer Store Reviews

  • 4.5 out of 422 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (422)
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Showing 1-30 of 422 reviews
Always plenty of parking; merchandise is generally of good quality; helpful employees.
Always plenty of parking; merchandise is generally of good quality; helpful employees.
by
  • Verified Purchase
  • Recommended
This store is clean it’s very organized and the employees are extremely friendly and helpful I d...
This store is clean it’s very organized and the employees are extremely friendly and helpful I didn’t have to wait for anything or anyone
by
  • Verified Purchase
  • Recommended
This store has quite a few knowledgeable employees that make it nice to shop here.
This store has quite a few knowledgeable employees that make it nice to shop here.
by
  • Verified Purchase
  • Recommended
I had a horrible experience with a totally damaged vanity I ordered online that was shipped to my...
I had a horrible experience with a totally damaged vanity I ordered online that was shipped to my home. I returned it to the Cherry Hill store. DEVAN, KATYANA, and OMAR assisted my husband and me with selecting a new vanity (which was mismarked), the price correction, and loading it in our vehicle. We were thoroughly impressed with the level of service provided by DEVAN, KATYANA, & OMAR who turned our negative experience to a completely positive one. Thanks guys!!
by
  • Verified Purchase
  • Recommended
Cashiers Nicole, Zonel and Katyana were extremely friendly, provided excellent service, demonstra...
Cashiers Nicole, Zonel and Katyana were extremely friendly, provided excellent service, demonstrated their willing to go the extra mile giving a good recommendations of materials required for home improvement.
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Cashier Nicole was extremely helpful and demonstrated deep knowledge of Home Depot inventory
Cashier Nicole was extremely helpful and demonstrated deep knowledge of Home Depot inventory
by
  • Verified Purchase
  • Recommended
Our contractors and we shopped for all our after-fire restoration, construction, and remodeling p...
Our contractors and we shopped for all our after-fire restoration, construction, and remodeling products from this store. The store is always well staffed and neat and clean. Staff is professional and friendly. Staff always do their best to satisfy us their customers.
by
  • Verified Purchase
  • Recommended
The employees are very helpful, friendly, and knowledgeable.
The employees are very helpful, friendly, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Nice store to shop. The associates are friendly and helpful.
Nice store to shop. The associates are friendly and helpful.
by
  • Verified Purchase
1 found this review helpful
This store is poorly stocked and service is terrible. I lost a whole day's worth of work waiting...
This store is poorly stocked and service is terrible. I lost a whole day's worth of work waiting for lumber that was in stock but out of reach. First I waited in the store for a fork lift that never showed and then thought I would go home and order the material on-line since the HD website said it would be ready in two hours. Called the store several times and no one answered. Went on-line for an HD assistant who called the store three times and still no answer!! Ended up going to the sore after five hours and the order wasn't ready.
by
  • Verified Purchase
THIS Home Depot store is so friendly - all of the employees are so helpful. The shelves are fully...
THIS Home Depot store is so friendly - all of the employees are so helpful. The shelves are fully stocked and there are always people to help you figure out what is needed to fix something. Katyana, one of the cashiers is especially helpful.
by
  • Verified Purchase
  • Recommended
Always helpful
Always helpful
by
  • Verified Purchase
  • Recommended
Staff at this location were Not very helpful; and that Includes the manager on duty. First time a...
Staff at this location were Not very helpful; and that Includes the manager on duty. First time at this location in years. Go to another HD if you can.
by
  • Verified Purchase
The was store was clean and the products were easy to find and the customer service was excellent.
The was store was clean and the products were easy to find and the customer service was excellent.
by
  • Verified Purchase
  • Recommended
All associates were friendly
All associates were friendly
by
  • Verified Purchase
  • Recommended
Very helpful associates I came for light bulbs and I was help but the greatest thing was being of...
Very helpful associates I came for light bulbs and I was help but the greatest thing was being offered an alternative just in case the stood out the most!!! The cashier was kool! THANDIWE was her name!
by
  • Verified Purchase
  • Recommended
Good location and well stock
Good location and well stock
by
  • Verified Purchase
  • Recommended
Great store! Very clean and organized. All associates were helpful and kind.
Great store! Very clean and organized. All associates were helpful and kind.
by
  • Verified Purchase
  • Recommended
garden associate Deontae D was very helpful, respectful, and friendly. Best Garden associate i ha...
garden associate Deontae D was very helpful, respectful, and friendly. Best Garden associate i have experienced at home depot yet. 5 STAR RATING
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Rented a truck to get a wood fence panel. Paid for the panel and waited 30 mins only to find tha...
Rented a truck to get a wood fence panel. Paid for the panel and waited 30 mins only to find that the few panels that were in stock were damaged. The cashier who took the order wasn't very helpful at all. Asked for a manager who stated that they were on their way to the front of the store did not come after waiting 10 mins. We left!
by
  • Verified Purchase
The store was clean and items where easy to find in there aisle. Customers service was ok, maybe ...
The store was clean and items where easy to find in there aisle. Customers service was ok, maybe be more interactive with customers when looking list.
by
  • Verified Purchase
  • Recommended
Store employees are constantly on their phones not even looking up in case you need help. This is...
Store employees are constantly on their phones not even looking up in case you need help. This is especially prevalent at the self checkout area where three or four are congregated sharing videos on phones and not at all helping people. No one ever says hello or "welcome to home depot"
by
  • Verified Purchase
I normally shop this home depot very friendly staff and quick answer for the thing you ask ,
I normally shop this home depot very friendly staff and quick answer for the thing you ask ,
by
  • Verified Purchase
  • Recommended
Kind employees and clean environment,
Kind employees and clean environment,
by
  • Verified Purchase
  • Recommended
Employees are VERY unpleasant, they do not even speak to you.
Employees are VERY unpleasant, they do not even speak to you.
by
  • Verified Purchase
I was able to get the help that I needed, including excellent customer service.
I was able to get the help that I needed, including excellent customer service.
by
  • Verified Purchase
  • Recommended
Excellent employees, very friendly and professional
Excellent employees, very friendly and professional
by
  • Verified Purchase
  • Recommended
The employees were courtesy and took the extra step to assist me.
The employees were courtesy and took the extra step to assist me.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 422 reviews

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