#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)926-9880
Tool & Truck Rental(248)926-9882
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
355 Haggerty Hwy
Commerce Township, MI 48390
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Customer Store Reviews

  • 4.5 out of 327 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (327)
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Showing 1-30 of 327 reviews
A well run store with helpful staff.
A well run store with helpful staff.
by
  • Verified Purchase
  • Recommended
The store does a poor job of enforcing the COVID mask mandate
The store does a poor job of enforcing the COVID mask mandate
by
  • Verified Purchase
The Commerce store is the only Home Depot I'll shop at. All of the associates are so friendly and...
The Commerce store is the only Home Depot I'll shop at. All of the associates are so friendly and helpful.
by
  • Verified Purchase
  • Recommended
Products were easy to find and employees were very helpful when needed.
Products were easy to find and employees were very helpful when needed.
by
  • Verified Purchase
  • Recommended
Its my favorite store for home improvements friends meeting friends
Its my favorite store for home improvements friends meeting friends
by
  • Verified Purchase
  • Recommended
The employees are all friendly and helpful.
The employees are all friendly and helpful.
by
  • Verified Purchase
  • Recommended
Great products great service great location.
Great products great service great location.
by
  • Verified Purchase
  • Recommended
Always helpful, clean, plenty of stock and during this COVID-19 I was comfortable purchasing what...
Always helpful, clean, plenty of stock and during this COVID-19 I was comfortable purchasing what I needed
by
  • Verified Purchase
  • Recommended
This store was well stocked and the staff was really friendly and helpful. They went out of thei...
This store was well stocked and the staff was really friendly and helpful. They went out of their way to help. Recommend this location.
by
  • Verified Purchase
  • Recommended
The product I wanted and was advertised is no longer for sale.
The product I wanted and was advertised is no longer for sale.
by
    The store was orderly and the customer service associates were great.
    The store was orderly and the customer service associates were great.
    by
    • Verified Purchase
    • Recommended
    (*Plumbing Department) *associates were (& always are) extremely helpful & even admitted he wasn'...
    (*Plumbing Department) *associates were (& always are) extremely helpful & even admitted he wasn't exactly certain which product was best for what I was looking for so he found another associate & asked his opinion. &, in the end, there were 3 (floor) staff members & even a customer giving me suggestions! So w/regard to the *sidebar here (*the four dots to the right) I'd check off yes to each one.
    by
    • Verified Purchase
    • Recommended
    clean and frendly
    clean and frendly
    by
    • Verified Purchase
    • Recommended
    This loction was doing a great job dealing with shopping under Covid 19 restrictions! Excellent c...
    This loction was doing a great job dealing with shopping under Covid 19 restrictions! Excellent customer service!
    by
    • Verified Purchase
    • Recommended
    This is a GREAT store. We have always liked this store ~ even celebrating when it opened in the 1...
    This is a GREAT store. We have always liked this store ~ even celebrating when it opened in the 1990’s!! Thank you to all the employees. We appreciate you all very very much.
    by
    • Verified Purchase
    • Recommended
    I ordered the item on May 2 and was told it would be available on May 2. On May 3 I unsuccessfull...
    I ordered the item on May 2 and was told it would be available on May 2. On May 3 I unsuccessfully tried to contact your customer service by phone 3 times in order to ascertain my order status. I tried your chat/instant message feature and was informed it was disabled. I called the store and was informed they weren’t currently filling the online orders. On May 4 I went to the store to pick up my item (after being informed it was finally available). I waited in the curbside pickup zone for 45 minutes before leaving without my item (I tried to call the customer service desk but the phone just rang and rang). On May 6 I returned and had to wait outside for a half hour before being allowed into the store. I was then informed the item was not at the customer service desk but I could pick it up at the self service checkout area. A half hour later my item arrived. Is this your idea of customer service?!?!? It certainly is not mine. You failed in timely filling my order. You failed in online customer service answering my attempts to check on the orders status. You failed in timely giving it to me when I arrived - twice.
    by
    • Verified Purchase
    Great store, nice employees, great service. Store was very clean.
    Great store, nice employees, great service. Store was very clean.
    by
    • Verified Purchase
    • Recommended
    I rate my experience a 5 for this visit
    I rate my experience a 5 for this visit
    by
    • Verified Purchase
    • Recommended
    Sandy in the paint dept went above and beyond to make sure the custom color matched paint we want...
    Sandy in the paint dept went above and beyond to make sure the custom color matched paint we want was the right shade.
    by
    • Verified Purchase
    • Recommended
    Commerce Twp. store #2722: Received help from Mike at PRO desk where he helped me with my door l...
    Commerce Twp. store #2722: Received help from Mike at PRO desk where he helped me with my door lock. Also received help in the Appliance dept. from Chris, Tom and Derek where they helped locate the proper water filter for the Samsung ice maker Great help from all four associates.
    by
    • Verified Purchase
    • Recommended
    Nice to walk in and see familiar faces. Always willing to assist you. No cashier though.
    Nice to walk in and see familiar faces. Always willing to assist you. No cashier though.
    by
    • Verified Purchase
    • Recommended
    This store has a very helpful and friendly staff.
    This store has a very helpful and friendly staff.
    by
    • Verified Purchase
    • Recommended
    This store is close by me so I shop here often. Most of the employees are very nice and helpful,...
    This store is close by me so I shop here often. Most of the employees are very nice and helpful, but sometimes you can't find anyone. Overall a good store to shop at.
    by
    • Verified Purchase
    • Recommended
    This is my favorite Home Depot I will go out of the way to shop here. Staff is very friendly and...
    This is my favorite Home Depot I will go out of the way to shop here. Staff is very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    great customer service and very fast service
    great customer service and very fast service
    by
    • Verified Purchase
    • Recommended
    I visited the Commerce strore last week. The customer care was just outstanding -- I couldn't b...
    I visited the Commerce strore last week. The customer care was just outstanding -- I couldn't believe it. The staff actually seemed anzious to help. There's been a recent revolution at this store.
    by
    • Verified Purchase
    • Recommended
    When short on time, it was great to come into this location, easily find the product I needed rig...
    When short on time, it was great to come into this location, easily find the product I needed right in the isle and then see options for the same product in additional and my desired color. Very neat store with lots of available products on the couple of shelves I saw. My FIRST choice when I need hardware, products for indoor & outdoor, and many other home needs.
    by
    • Verified Purchase
    • Recommended
    Horrible employees, behaves very rude with customers. that shows that they are treated same way b...
    Horrible employees, behaves very rude with customers. that shows that they are treated same way by the company
    by
    • Verified Purchase
    The garden area of the Commerce store was very helpful. It was clean and well supplied. The cashi...
    The garden area of the Commerce store was very helpful. It was clean and well supplied. The cashier made sure I had everything I needed at the best price!
    by
    • Verified Purchase
    • Recommended
    Nice store very well equipped and well organized. Most of the people working there are very helpf...
    Nice store very well equipped and well organized. Most of the people working there are very helpful some more friendly than anothers. Overall good store to shop.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 327 reviews

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