Reviews for Coventry #4279

Every so often you find an employee willing to go out of their way to help. Our cashier, Peri, did that for us tonight. Thank you!

Mike, who works in the lumber department was extremely helpful and friendly. He was able to make sure the material we were buying was going to be able to fit in our vehicle. Thanks again Mike!! A++ customer service!

Found everything Im looking for,found all the help I needed without searching for long periods of time. The quality of my purchase was much better than other stores.

The store is neat and clean and the employees are very pleasant and helpful.

I absolutely love this location!!! The employees are extremely friendly and helpful and the store always has exactly what I am looking for: if they don't, they will make sure to help you to locate it at another location. Two thumbs up!!!!!

I'm from Mass but I needed to purchase and item for my second home in Coventry RI . This store was very clean, organized and items were easy to locate. I went to the Coventry store to purchase a washing machine... the salesperson who greeted us was very helpful and friendly. I got a great deal on a GE washer reg price $949 on sale for $598 ...FREE delivery, set up and to removal of my old washer only $25 extra...GREAT STORE .... GREAT PRICES .... Im very happy with the experience shopping at the Coventry Home Depot....THANK YOU!!!

basically shopping at home depot has always been easy. the layout, amount of products and services are always ample. I was impressed with the garden area for the large selection of plants and flowers. checking out was easy and quick and friendly.

Everyone has always been understanding of me, being a senior I have a few returns. Thank you!

My complaint is with the stores curbside pickup process and not the employees or staff. Placed an order for curbside pick up. On 04 June 2020 @ 3:32pm I went to store to pick up order. Parked in and followed the texts and prompts. At 4:10 an employee came out and stated they could not get my order due to “only one person being up front”. She stated that I could go into store to pickup. I told her that I specifically did the curbside option, due to the current COVID Pandemic and I did not feel comfortable going into store. Plus the wait made me 10 mins late for another pickup at a different store, in the plaza. The following day I went back to attempt to pick up order. The employee who came out stated they couldn’t find my order. She went back in to talk to a manager. After she spoke with manage she came out and said it’s in a locker but didn’t know which one, it was on. I showed her my Confirmation email, which had no mention of a locker #. She went back in to see if the manager could locate it. They did end up finding it. I wish I got her name, because she was VERY helpful. Had I known this would happen I would have just ordered form another Company or had it delivered, keep in mind that this isn’t the first issue I have had with Home Depot’s curbside pickup at a totally different location and would be very skeptical of ordering again from Home Depot. It appears to be a systemic problem with the company’s ability to process these type of orders

THE STORE WAS CLEAN AND PRODUCTS WERE EASY TO FIND

We asked several associates for assistance and we didn’t get much guidance. Then we came across Izzy. Izzy was friendly, knowledgeable and helpful. He went above and beyond assisting us today. And because of him we will return to this store.

Very poor assistance in the store. It took 3 cash register ring ups to get my 300.00 discount on my appliances. And employees do not keep there mask on there face.

Well organzied during the Covid 19 pandemic and always receive excellent customer service.

The Coventry Home Depot has an incredible staff. Every time I go to that location the staff are welcoming and always willing to assist in finding the items I need. You never have to look for assistance.

Great job people. Big difference from other HD I have been to. Thanks

real nice, quick and organised, cahier Zach was on his game , real professional, failed to record associates name , but did a terrific job cutting my pt plywood

The Home Depot Store in Coventry is an excellent store to do business. The employees are both courteous and helpful.

Michelle in Pro services is a Pro at her job and should have it known to her.

Coventry Home Depot is hands down the best in Rhode Island.. It is my home store, but its not the only reason i feel this way... The store is always clean and neat.. Shelves are stocked and ready to meet all contracting needs. The employees are extremely helpful and i have gotten the chance to work with many of them. If this is a chance to thank them all, i wanna let them all know the help has always been appreciated and thank you all !!! A Top notch store. The managers are exceptional as well and will always go above and beyond to get the job done... The Coventry Home Depot has never let my business down and without them my business would not function as well as it does. Thank you

This store has been one the most pleasant stores to shop in. This is not the first time this has happened. I would rather drive a few extra miles and go to this store than go to others near my house. The sales people went out of their way to be helpful as well as providing me with the best price for exactly what I needed!

The staff in the flooring department are knowledgeable and very helpful.

Poor customer service. employees seems more interested in their breaks then helping a 74 year old lady put a 7 foot tree in her car. They didn’t want to check the trees height for me when I was questioning the height. And had no string in the garden section they made me go to the wood section of the store to get it myself and they still yet did not help me. I feel like the Warwick location has better customer service and knows what they are doing compared to this location.

Very helpful and knowledgeable

Store is neat and clean, well signed and always well staffed with helpful people. Tyler was great at getting me cashed out quickly.

I think the layout of this store makes more sense than some others. The app is very helpful no matter which store you are in, but for this store, it is pretty easy to find stuff.

This is a large clean and neat store with helpful employees but often not enough of them.

Top notch staff friendly and helpful.

Tony from the pro desk was a great help...he went above and beyond! Very knowledgable in his field. I used him for two projects, my deck and door replacements.

great

First and foremost the Coventry location has an exceptionally friendly and welcoming team of people. If you need assistance in finding something this is the location to go to...they truly go out of their way to assist you if you are not sure where to find something. Thank you to Travis, MIchelle, Maddie and Paul ...you all are awesome