#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)706-1402
Tool & Truck Rental(210)706-1408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5638 W Loop 1604 North
San Antonio, TX 78251
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Customer Store Reviews

  • 4.6 out of 637 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (637)
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Showing 1-30 of 637 reviews
Kids workshop
Our daughter had such a great time and the staff was polite and helpful!
by
    • Recommended
    Great Selection in the garden area for Feb 2022
    I loved the customer service that I was given from each employee that day. 3 of them. The selection was great and I found a great variety of plants to give as gifts and at a very good price too. Will be coming back in March & April 2022. Thank you!!
    by
      • Recommended
      Its my Home depot since we live out in the country, and am disappointed this time around
      Bought this Edger to replace the trimmer head on My Ryobi, Live half hour away due to distance and always heavy traffic getting close to my Home Depot. Come to find out when I open the box it was a return and was missing parts. Why was this even back in the shelf? I didn't go to Home Depot for a used Edger head and missing parts for the price of a new one. Yes, I could return but it takes me an hour round trip when I go to Home Depot and have kids that make it a hassle to try to come to Home Depot. Disappointed in Returns saying this was fine to put back on the shelf
      by
        Great store and great employees
        I came today to look at the appliances. This store has a great selection but what was better than the selection was the professionalism, patience, and knowledge that an employee by the name of Noah had. He made my visit a great one and I appreciate his help today. Thank you.
        by
          • Recommended
          Very poor customer service at checkout
          Two young female employees at self service checkout were unfriendly, unhelpful and are too bothered to stop their socializing with one another to help a customer. They are paid to provide service. Shameful
          by
            Item Search at Home Depot Website
            If you need to find a product search it online before you head there because staff don't really help, you have to chase after them and they usually avoid you. They all do that; like they are all trained that way. If it only happens to me, then they are discriminating...
            by
              Amazing employee help!
              Had trouble finding product I needed. After asking several employees Gustavo asked if I needed help. Was able to not only locate the correct item I needed but assisted in product recommendations for what we were needing. Also helped us get the lawnmower we came for after we were about to leave without it cause we were unsure if it would work with our Ryobi products at home. Very knowledgeable and friendly.
              by
                • Recommended
                Danielle at Pro Desk is a Pro!
                Danielle and ProDesk is very knowledgeable and pleasant to do any of my Pro purchases with. Anytime, there is a problem she resolves it, I highly recommend this location because of her
                by
                  Retiree
                  My purchase was for a kitchen appliance - service was excellent - prompt and loading of the refrigerator was impressive. Pretty heavy unit and the store associates worked together to best lift and load onto the truck.
                  by
                    • Recommended
                    Don't bother trying to buy batteries for your Ryobi.
                    The batteries are scattered everywhere and locked up. The employees can't find the keys. I spent thirty minutes trying to buy one and game up..
                    by
                      Great store, staff is very friendly, inventory on hand is great, the store is very clean.
                      Everything I have purchased or rented from this store has been top notch, very good quality and lots of selection.
                      by
                        • Recommended
                        Paint
                        I had an amazing customer service experience. I was looking for paint and was helped out significantly by Monica , as she was helping multiple member at a time. Also she assisted me with getting my paint to where I was satisfied. She needs a raise !!
                        by
                          Washer/dryer combo purchase
                          Went looking for washer dryer combo to replace older ones we have, took advantage of the Black Friday sales and bought some still dropping over 3k but I guess even on sale this is what they cost now. Purchased on 11/24/23 and they said they should be delivered by 12/22/23 so not sure if they’ll work but they sure are pretty in the store. Real review remains to be seen. Advise to check receipt due to price difference for accessories on receipt compared to website price (around 50 dollars). Naomi was the sweet girl that checked us out and seemed to know what she was talking about so thats a plus (she was actually pretty awesome) which is not something you would always find in Home Depot. Anyway hope these work out.
                          by
                            • Recommended
                            Best Black Friday experience ever!
                            Everyone was so helpful and kind helping us locate the things we were looking for. Thank you all for welcoming us with smiles. What could have been a chaotic morning was very organized and exciting. Thank you!
                            by
                              • Recommended
                              Great Store
                              Very nice store and employees , ask if you are finding things needed and helpful
                              by
                                • Recommended
                                Tool rental
                                They don't have any snakes to rent. !!!
                                by
                                  Major Upgrade
                                  This product is listed as one of the best on the market which is exactly what I was looking for to assist me with my project.
                                  by
                                    • Recommended
                                    Great
                                    Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
                                    by
                                      Great Price!!!
                                      Enough shopping carts for 2x4's near entrance
                                      by
                                        • Recommended
                                        Best price and Product
                                        Purchased landscape rocks this trip, better selection and price than competitor
                                        by
                                          • Recommended
                                          FRIENDLY AND HELPFUL EMPLOYEES
                                          ALL THE PROJECT I HAD FOR WEEK OF JULY 3-9,2023 AS ESTIMATED TO FINISHED WAS SHORTENED TO JULY 7 BECAUSE OF ACCESSIBLE MATERIALS I NEED THAT THIS STORE HAS AVAILABLE AND EASY TO FIND DUE TO HELPFUL STAFF. I RECOMMENDED THIS STORE THAN OTHER STORES SURROUNDED.
                                          by
                                            • Recommended
                                            Best Place
                                            Home Depot is always my first choice when it comes to buying stuff for my home projects. I never got disappointed with my purchases.
                                            by
                                              Excellent customer service
                                              I was looking for several supplies to do some home improvements, I asked an employee where several supplies were and he was very helpful and courteous.
                                              by
                                                • Recommended
                                                Customer Service
                                                Joyce is professional. She provides excellent customer service!
                                                by
                                                  • Recommended
                                                  Great Location & Staff
                                                  My go-to location and has never let me down. Great experience walking in and even better with the curbside pickup.
                                                  by
                                                    • Recommended
                                                    great customer service
                                                    I went to home depot to buy some gardening supplies. The home depot employee that assisted me was very knowledgeable and very professional. He stayed with me and answered all of my questions.
                                                    by
                                                      Excellent service!
                                                      I don’t spend a lot of time in the store, because of the fast, efficient and friendly service I receive, the employees point me in the right isle for my item I need. Very satisfied with my experience at Home Depot!!
                                                      by
                                                        • Recommended
                                                        Great shopping proscess.
                                                        Had no problem finding what I needed for my home.
                                                        by
                                                          Awesome Customer Service
                                                          I always have a positive experience at this Home Depot store #6818.
                                                          by
                                                            • Recommended
                                                            Great store and service
                                                            I needed a compressor and the staff helped me get one that was located on the upper stock shelves.
                                                            by
                                                              Showing 1-30 of 637 reviews

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