#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)559-3030
Tool & Truck Rental(847)559-3024
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
655 Lake Cook Rd
Deerfield, IL 60015
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Customer Store Reviews

  • 4.7 out of 394 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (394)
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Showing 1-30 of 394 reviews
I was very satisfied with the assistance I received.
I was very satisfied with the assistance I received.
by
  • Verified Purchase
  • Recommended
I enjoyed my shopping experience.
I enjoyed my shopping experience.
by
  • Verified Purchase
  • Recommended
I had a very good shopping experience> I found the products I wanted to purchase.
I had a very good shopping experience> I found the products I wanted to purchase.
by
  • Verified Purchase
  • Recommended
the employees are so so, they do know much about hardware
the employees are so so, they do know much about hardware
by
  • Verified Purchase
  • Recommended
Very clean & very friendly and helpful staff! I stopped at this store as a closer HD was out of ...
Very clean & very friendly and helpful staff! I stopped at this store as a closer HD was out of stock of a part - the staff here helped me quickly find what I needed and even found additional inventory to help fill the large quantity of items I wanted. I'm glad I stopped in here!
by
  • Verified Purchase
  • Recommended
Very good sales representative and fast service
Very good sales representative and fast service
by
  • Verified Purchase
  • Recommended
Karen and Amerika in Garden are awesome. Super helpful. Will def be back!
Karen and Amerika in Garden are awesome. Super helpful. Will def be back!
by
  • Verified Purchase
  • Recommended
Store is clean. Employees are very helpfull
Store is clean. Employees are very helpfull
by
  • Verified Purchase
  • Recommended
Generally, you can get good advise at this store. There seems to be a bunch of retired/older peop...
Generally, you can get good advise at this store. There seems to be a bunch of retired/older people working here that are not only friendly but also have excellent technical advise.I overheard one worker tell a customer where to go to get a product that he needed that they were out of. And, where not to go. This is excellent and unusual advise.
by
  • Verified Purchase
  • Recommended
Johnny who works in the reuturn area is an excellent example of an employee who cares to help eve...
Johnny who works in the reuturn area is an excellent example of an employee who cares to help everyone! Great Job!!!
by
  • Verified Purchase
  • Recommended
Absolutely wonderful employees, Mike in the paint department was very nice and helpful, and Marc ...
Absolutely wonderful employees, Mike in the paint department was very nice and helpful, and Marc our cashier was very nice too! Definitely will be back!
by
  • Verified Purchase
  • Recommended
Always a great experience at this location. Man who greets the customers seemingly knows every it...
Always a great experience at this location. Man who greets the customers seemingly knows every item the store sells! Then, when I get to where I'm going I'm generally met by an employee who helps me locate just what I'm looking for. Very consistent good service.
by
  • Verified Purchase
  • Recommended
Great store. Friendly, Efficient, and Helpful Staff! Eager to help you!!
Great store. Friendly, Efficient, and Helpful Staff! Eager to help you!!
by
  • Verified Purchase
  • Recommended
Great store and knowledgeable and friendly employees, The store was very clean, too
Great store and knowledgeable and friendly employees, The store was very clean, too
by
  • Verified Purchase
  • Recommended
Robert was very helpful and kind. He was also very knowledgeable about a variety of products and ...
Robert was very helpful and kind. He was also very knowledgeable about a variety of products and went out of his way to demostrate great customer service.
by
  • Verified Purchase
  • Recommended
Mitch in the Garden Department was very helpful. He advised me on which blower to purchase for m...
Mitch in the Garden Department was very helpful. He advised me on which blower to purchase for my needs.
by
  • Verified Purchase
  • Recommended
We like this store for many years. Staff is willing to help and offer help. No problem to return...
We like this store for many years. Staff is willing to help and offer help. No problem to return items. Store is very clean and organised.
by
  • Verified Purchase
  • Recommended
#1926 in Deerfield was very clean and the Greater Marv is exceptionally helpful. Kyla in the pain...
#1926 in Deerfield was very clean and the Greater Marv is exceptionally helpful. Kyla in the paint department had creative options and ideas on my painting projects. Looking forward to my next visit to Home Depot in Deerfield!!
by
  • Verified Purchase
  • Recommended
I AM SHOPPING AT THIS STORE FOR 5 YEARS NOW. I NOW KNOW MANY OF THE EMPLOYEES AND THEY ARE EXTREM...
I AM SHOPPING AT THIS STORE FOR 5 YEARS NOW. I NOW KNOW MANY OF THE EMPLOYEES AND THEY ARE EXTREMELY HELPFUL AND FRIENDLY. THIS IN TURN MAKES ME WANT TO SHOP HERE FIRST.
by
  • Verified Purchase
  • Recommended
This is my neighborhood Home Depot. The staff are very knowledgeable and always available. Well s...
This is my neighborhood Home Depot. The staff are very knowledgeable and always available. Well stocked with the items I need to do home projects.
by
  • Verified Purchase
  • Recommended
Jeremy in the paint department is super helpful does the most to make sure I’m satisfied as a cu...
Jeremy in the paint department is super helpful does the most to make sure I’m satisfied as a customer. seems like he knows a lot about the department that he works in and always give me the best advice and I appreciate that.
by
  • Verified Purchase
  • Recommended
I frequent the store on a regular basis and the employees are always friendly and knowledgeable. ...
I frequent the store on a regular basis and the employees are always friendly and knowledgeable. Megan particularly goes up and beyond in customer service. She showed me how to replace a torn window screen, so I could do that task in the future. I recommend this store to all my neighbors.
by
  • Verified Purchase
  • Recommended
We had a great experience at Home Depot as we were buying a washer and dryer. We worked with Mort...
We had a great experience at Home Depot as we were buying a washer and dryer. We worked with Mort and he was great at listening to what we needed and worked with us to make that happen. The other employees we walked past were also extremely friendly! Great experience.
by
  • Verified Purchase
  • Recommended
I shopped here many times. Most of the staff are friendly, customer focused and quite willing to ...
I shopped here many times. Most of the staff are friendly, customer focused and quite willing to help.
by
  • Verified Purchase
  • Recommended
If you are in need for flooring or blinds see Rob or ralph. They really know their products!
If you are in need for flooring or blinds see Rob or ralph. They really know their products!
by
  • Verified Purchase
  • Recommended
sensational personal sales assistant
sensational personal sales assistant
by
  • Verified Purchase
  • Recommended
I had an online order of a chandelier that had come in incorrect and damage. I went to the home d...
I had an online order of a chandelier that had come in incorrect and damage. I went to the home depot in Deerfield three times trying to get a refund. Each time I went there no one at the customer service desk could issue me a refund on my order, it was pass the nine day return period. Well this Saturday I showed up at the Deerfield store and was greeted by Veneisha at the service desk and told her my situation. Within 45 minutes, I had my full refund issued and a new order was placed for me, with a 10 % discount. I have written to corporate in Atlanta and I hope upper management knows that they have an exceptional employee on their hands and that they do everything to keep her here. As I was being taken care of, I apologize to the guy behind me for taking too long and he reply " No problem take your time, I'll wait for her, because I know i will get my situation taken care of." People were lining up to be taken care of by this young lady. She apologize to everyone for the wait and proceed to help everyone. Great service and great employee.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Rich in hardware was a huge help, knew his stuff and gave great advice!
Rich in hardware was a huge help, knew his stuff and gave great advice!
by
  • Verified Purchase
  • Recommended
Very helpful and courteous staff! I always find exactly what I need with the support of the staf...
Very helpful and courteous staff! I always find exactly what I need with the support of the staff at HD--plus they give me all sorts of tips and the desk I just refinished turned out beautifully thanks to the guidance from the paint/stain department.
by
  • Verified Purchase
  • Recommended
All the staff, including the humorous cashiers, go above and beyond to assist customers quickly a...
All the staff, including the humorous cashiers, go above and beyond to assist customers quickly and with a smile. This is the best Home Depot in the Chicagoland area. Keep up the great work!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 394 reviews

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